Abrigo

OCTOBER 20, 2020

More than 500 banking professionals across the country gathered for a two-day 2020 ThinkBIG: Manage Risk. virtual conference, to learn from industry thought leaders, peer institutions, and other experts. From economic forecasts to company culture, there were important takeaways for all community financial institutions. .

Management 195

Management Lending Community Strategy 195

Abrigo

MAY 5, 2022

Banking on Digital Growth Banking on Digital Growth , hosted by James Robert Lay, CEO of the Digital Growth Institute, interviews marketing, sales, and fintech leaders and discusses ways financial institutions can maximize their digital growth potential.

Community 195

Community Lending Maine Resources 195

Independent Banker

FEBRUARY 24, 2016

New inspirations, fresh experiences await at ICBA’s national convention. Welcome to the Crescent City, where the largest educational gathering of community bankers convenes this month. It’s Community Banking LIVE 2016 in New Orleans. For the most current information about Community Banking LIVE 2016.

Community Bank 70

Community Bank Community Innovation Customer Experience 70

Independent Banker

OCTOBER 29, 2014

Employees serve the bank’s customers. If we serve our employees, they can do a better job serving our customers.” Jason Lord, Sunmark Community Bank. SunMark Community Bank. At SunMark Community Bank in Hawkinsville, Ga., Photo by Audra Melton. By Judith Sears. Assets: $215 million.

Community Bank 87

Community Bank Community Training Memphis 87

ZootBlog

DECEMBER 10, 2015

We are moving toward an experience economy. Banks sell commodities, so how can they stand out? By showing deep customer empathy and authenticity. At a recent industry conference Barbara Corcoran, from ABC’s reality television show Shark Tank, shared a sharp contrast between two of her financial institutions.

Customer Experience 60

Customer Experience Indiana Community Meeting 60

South State Correspondent

OCTOBER 28, 2022

While we have the technology to solve all of the above and more, there was a realization at both conferences that we are still decades away from developing a workable ecosystem and creating widespread adoption. While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences).

Conference 195

Conference Technology Las Vegas Trends 195

Social Assurance

MARCH 19, 2021

This past week, the Social Assurance team attended our first conference of the year – ICBA Connect. The ICBA Connect theme was built around a celebration of community bankers, and the accomplishments achieved this past year. None of us had any understanding of the magnitude of what the next 12-months were going to bring.

Community 15

Community Conference Community Bank US 15

South State Correspondent

MAY 18, 2022

The larger your bank, the more likely your customer is going to be satisfied with how their problem turned out. Conversely, the smaller your bank, there is a 60% correlation to being unhappy with the outcome of your resolution. Why Customer Problem Resolution Matters. Solving problems is central to customer service.

social media 195

social media Training Customer Experience Community Bank 195

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. The bank’s strategy is laser-focused. It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 17, 2021

GonzoBanker of the Year – Bank. There are lots of entrepreneurial leaders in the banking space today, but this year the nod goes to Randy Chesler at Glacier Bancorp. Goes to Eric Sprink, Coastal Community Bank , Everett, Wash. Since 2017, ROAE has grown from 7% to approximately 20% and ROAA has increased from.82%

Fintech 148

Fintech Strategy Leadership Lending 148

William Mills

MAY 11, 2016

This is an extension of business services, powered by a local community bank. A mobile wallet powered by a local bank, built on the Malauzai platform. This certainly adds a lot of technological capacity to the community bank. Malauzai enables the community bank to build their own app, “local mobile wallets.”

Video 40

Video Mobile social media Analytics 40

Gonzobanker

MAY 21, 2019

The following memo outlines my assessment and recommendations concerning our purchase of Acme Bank, a $5 billion institution located in Metropolis, USA. Acme has doubled its size in the past five years with acquisitions of smaller community banks. We have to reshape Acme Bank quickly for the future.

Customer Experience 112

Customer Experience Analytics Management Operations 112

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Growing loans, earnings are banks' top challenges in 2021. Independent Banker Survey.

Lending 221

Lending Technology Survey Examples 221

Gonzobanker

JULY 9, 2018

Here’s the reality: for the past 15 years, bankers have spent little time getting gritty on reinventing the customer experience with new technology, and their core vendor partners have delivered half-hearted and mediocre solutions for customer relationship management and analytics. Why is that good news for community banks?

Customer Experience 69

Customer Experience Technology Industry Community Bank 69

Gonzobanker

JUNE 26, 2019

At Dreamforce last year, Pete DuPré, CIO of Elevations Credit Union , took the stage to offer up one of the most enlightening and real experiences discussed at the conference. A longtime poster child for Salesforce, $108 billion Huntington Bank isn’t exactly a mid-size community bank.

Idaho 144

Idaho Michigan System Lending 144

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. And finally….

Fintech 195

Fintech Community Regional Technology 195

Fintech Labs Insights

AUGUST 1, 2016

To give you a sense of the many new ideas at the upcoming FinovateFall conference in New York, we’ve launched our Sneak Peek series. Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omni-channel onboarding journey.

How To 12

How To Analytics Millennials Data 12

Fintech Labs Insights

JULY 22, 2015

The event will take place October 6 & 7 at the UCSF Mission Bay Conference Center in San Francisco ( check out our event brochure ). Here’s a preview of what you’ll experience at the event. Fidor Bank introduced community banking five years ago. It embraced Bitcoin and Ripple two years ago.

San Francisco 12

San Francisco Video Fintech Data 12

Gonzobanker

FEBRUARY 7, 2018

Jim McAlpin from Bryan Cave LLP noted that the bulk of regulatory relief would come through a more rational examination process from the Fed, OCC and FDIC – clearly welcome news for those who fell victim to armies of examiners in conference rooms over the past decade. #2: 2: The Bulls.

Taxes 79

Taxes Video Analytics Arkansas 79

Gonzobanker

DECEMBER 19, 2016

It’s time for banks to focus hard on marketing and the borrower experience. Conference Panelist and Moderator Match-up of the Year – At BAI Beacon, moderator Robert Barba from American Banker asked clearly unexpected questions that challenged his panelists to the point of some declines-to-answer. Let’s energize this session!

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

It’s time for banks to focus hard on marketing and the borrower experience. Conference Panelist and Moderator Match-up of the Year – At BAI Beacon, moderator Robert Barba from American Banker asked clearly unexpected questions that challenged his panelists to the point of some declines-to-answer. Let’s energize this session!

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

That means that our annual NYC conference – FinovateFall – is only a two weeks away. Bleu’s vision is to change the payment experience and create new platforms for mobile transactions. Buzz Points partners with community banks and credit unions to reward consumers for buying local and banking local.

Company 12

Company Software Analytics Mobile 12