Perficient

APRIL 24, 2024

Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. Recognizing the need for a comprehensive operational overhaul, we proposed a transformative journey from spreadsheet reliance to a robust data strategy initiative.

Strategy 371

Strategy Data Analysis Operations 371

Insights on Business

JULY 8, 2019

Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. Read the entire case study here ). They also saw 70% fewer complaints from sales people. About IBM ICM. Learn more about IBM SPM.

Case Study 93

Case Study Study Analytics System 93

Payments Source

MAY 31, 2019

cannabis business has mainly operated on a cash basis. It's a multibillion-dollar industry in a state of payments-regulation limbo and as a result, the U.S.

Case Study 123

Case Study Study Maine Regulation 123

ATM Marketplace

NOVEMBER 28, 2023

Wanting to grow, ATMs 4 Sale turned to DPL, a leading global managed IoT connectivity provider whose portfolio management platform leverages the power of artificial intelligence (AI) to help operators do more with less.

Case Study 72

Case Study ATM Management Study 72

PYMNTS

JANUARY 30, 2020

These operations are quantifiably more efficient: A recent study found that customers typically spend nine minutes to acquire a check from a bank teller, but only 40 seconds to complete the same task with a self-service kiosk. “We These new functionalities have provided several benefits for BMO’s in-branch operations.

Operations 152

Operations ATM Cards Case Study 152

BankInovation

MARCH 12, 2024

First Financial Bank has grown its operations and attracted new customers through implementation of an AI-driven digital assistant. 22 case study by Kasisto. billion FFB teamed up with AI-driven tech provider Kasisto toward the end of 2022 to launch a digital assistant, according to a Feb.

Case Study 66

Case Study Study Operations Customer Experience 66

Perficient

MAY 19, 2021

Case Study. Adaptable agents who are provided with ongoing enhancement training to maintain performance edge. Messaging and scripting geared towards customers who express interest in support and relief. Reengineered processes based on best practices and innovation.

Technology 340

Technology Case Study Customer Experience Training 340

PYMNTS

AUGUST 24, 2020

The Playbook also features a case study on how the home furniture store Interior Define is putting digital D2C strategies into practice in a challenging economic environment. Interior Define is one such company that exemplifies these trends, as highlighted in our case study. About The Playbook.

Retail 216

Retail Report Case Study Study 216

Perficient

FEBRUARY 24, 2021

In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. He personally responds to every Tweet, seeing such high engagement that Twitter profiled him in a company case study. Jon focuses on finding ways to surprise and delight Truman’s customers.

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

FEBRUARY 28, 2020

Someday this will be a marketing case study. So far we know two things about this future case study. So far we know two things about this future case study. About that case study. You’re Constellation Brands. One of your leading brands is Corona beer. Steve Madden said Thursday (Feb.

Case Study 211

Case Study Branding Study social media 211

Chris Skinner

MAY 31, 2017

These mobile network operators (MNOs) will upscale over time to offer full bank services. and Kapitalwise InsurTech with eCOIDA Hopefully that will develop into more interesting projects, with Yasaman concluding around some case studies of what they are doing in co-creation projects in Africa. billion today to 2.4

Case Study 344

Case Study Mobile Study New York 344

ATM Marketplace

DECEMBER 18, 2020

VTB Bank uses modern software solutions to provide high-level services to customers and to organize smooth operational processes. More about this project in BS/2 case study. Monitoring of cash balances and analysis of cash flows at all cash points in real time is one of essential points for the bank on its road.

Case Study 96

Case Study Management Analysis Study 96

PYMNTS

AUGUST 7, 2020

However, COVID-19 has been an accelerator in this space, with suppliers now shifting their operations to get paid faster, including the acceptance of credit cards for B2B payments.”. A Case Study In Digital Journeys. A Case Study In Digital Journeys. merchant services at American Express, told PYMNTS.

Case Study 182

Case Study Study Survey Cards 182

South State Correspondent

JANUARY 16, 2024

Unfortunately, some banks adopted BSBY as one of their preferred indexes and in doing so created risk in derivatives and operations. Conclusion The BSBY case study highlights one of the often-overlooked risks of derivatives. Comerica Bank announced a $91mm charge, and Bank of America announced a $1.6B

Community Bank 195

Community Bank Community Compliance CA 195

PYMNTS

OCTOBER 21, 2020

To meet these shifting demands, companies must develop stronger and more efficient cross-border and digital commerce operations. These complexities can generate many points of friction, including the varying operating hours of foreign banks, the challenge of working through multiple payment intermediaries and heavy fees.

Payments 159

Payments Case Study Meeting Trends 159

Filene

JULY 8, 2016

A sustainable credit union seals operational gaps and streamlines service to members. A consistent process improvement program helps achieve this ideal state of exemplary member loyalty, financial growth, and operational efficiency that so many organizations long for. After all, members are the most important factor in this equation.

Case Study 42

Case Study Colorado Study National 42

South State Correspondent

FEBRUARY 12, 2023

We want to highlight this option with a case study. We recently provided a term sheet to an owner-occupied CRE borrower who requested a $1.75mm term credit facility and whose operating account had balances of $100 to $200k. Our bank showed the borrower a term sheet that had the options below.

Community Bank 195

Community Bank Community Case Study Strategy 195

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

MARCH 27, 2019

To maximize the availability of its bikes and scooters throughout the 15 countries in which it operates, Lime accepts a wide variety of different payment methods, ranging from cards to mobile wallets. Case Study: How Car-Sharing Platform Getaround Provides Vehicle Owners with a Safety Net. About the Playbook.

Payments 145

Payments Case Study Lending Study 145

South State Correspondent

MARCH 30, 2023

Increasing Deposit Balances and Profit Consider this case study – customer acquisition costs for a company that provides security guards and patrol services are about $8,000. That figure is approximately the same cost as targeting a trade organization.

Industry 195

Industry Resources Community Case Study 195

South State Correspondent

OCTOBER 26, 2023

Our Top 10 Insights From Money 20/20 From these sessions and announcements, we pulled out ten of our most important takeaways, each having an impact on bank operations in the coming year. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

FEBRUARY 19, 2019

Further proof of that came recently from a young company based in San Francisco called Castle , which helps eCommerce operators such as Touch of Modern and Rue La La to defend against that type of fraud. The specific problem the company aims to solve is one that is increasingly familiar to other digital and eCommerce operations. “We

Retail 118

Retail Fraud Case Study San Francisco 118

Insights on Business

SEPTEMBER 13, 2018

Because of this misplaced confidence, many banks are delaying necessary operating model transformations. Failure to do so or further delay of operating model transformations…well…better call Darwin. Operating model transformation. Operating model transformation. This is a big problem. End-to-end enterprise digitization.

Operations 184

Operations Case Study Customer Experience Analytics 184

South State Correspondent

JANUARY 30, 2024

Unfortunately, this strategy has all the underpinnings of a credit problem case study, and we do not have to search for a hypothetical example. Adam Neumann’s (creator of WeWork) apartment startup (called Flow) has a $60MM floating-rate mortgage.

Community Bank 195

Community Bank Case Study Community Strategy 195

FICO

APRIL 3, 2023

Webinar Explores Optimization as a Way Out of Crisis At the 4th EURO Practitioners' Forum from 20 to 21 April in Berlin, organized by FICO and the Zuse Institute Berlin, data scientists will explore how OR (operations research, a field that includes optimization) can help us deal with pivotal crises such as war, pandemics and climate change.

Case Study 97

Case Study Analytics Analysis Industry 97

PYMNTS

JANUARY 30, 2020

Uber may be facing significant operational changes in California, however, due to a new law that reclassifies many contractors as employees. To learn more about how AI security enhancements can improve the platform economy, visit the Playbook’s Case Study. About the Playbook.

Miami 132

Miami social media Case Study Chicago 132

Celent Banking

SEPTEMBER 13, 2016

The winners receive their awards during Innovation and Insight Day, Celent's flagship event, and the case studies of winning initiatives are featured in Celent reports. Operations and Risk. This year, we revised the categories in which we will be judging and awarding the initiatives. Legacy Transformation.

Case Study 100

Case Study Innovation Guidelines Study 100

PYMNTS

JUNE 20, 2019

As the future of work gets more digital, facilitating this new relationship will be a responsibility of the online marketplaces freelancers are using to find roles, said Martin Chikilian, VP of talent operations for freelance marketplace Toptal. Fiverr’s Local Market Challenges. About the Playbook.

Payments 147

Payments Online Case Study Security 147

Celent Banking

JANUARY 20, 2017

Operations and Risk. It’s certain, though, that Celent analysts will have a full plate for the next two months as we reach out to our Model Banks and complete the work of distilling their rich stories into pithy case studies that illustrate the incredible innovations banks are undertaking today. Customer Experience.

Case Study 100

Case Study Boston Innovation Massachusetts 100

PYMNTS

SEPTEMBER 13, 2016

In one recent case study tied to instant issuance, Entrust Datacard stated that Woodforest National Bank, a community bank operating across 17 U.S. The firm has said that, to date, it has instant issuance deployments at more than 30,000 locations globally, with more than 10.6 in the past year.

Case Study 100

Case Study United States Analysis National 100

PYMNTS

FEBRUARY 26, 2020

Back then, FinTechs asked for forgiveness instead of permission, rushing headlong into markets, disrupting them and operating in newly invented spheres of finance that regulators barely understood. For a case study in the new privacy rules at scale, people are looking to China and its Multi-Level Protection Scheme 2.0

Regulation 130

Regulation Case Study Fraud Study 130

Celent Banking

MARCH 4, 2017

A large number of the entries show that a streamlined and automated operational risk framework is critical to run a successful risk management program. Improved data analysis and machine learning capabilities also featured prominently in the winning case studies.

Risk Management 100

Risk Management Fraud Management Case Study 100

PYMNTS

FEBRUARY 28, 2019

With more than 5 million worldwide listings, Airbnb has to stay up to date with local, state and national digital security regulations as it operates in over 191 countries, according to Logan Vander Linden, payments partnerships lead for Airbnb, in a recent PYMNTS interview. To read the Case Study, download the Playbook.

Payments 183

Payments User Experience Training Case Study 183

Chris Skinner

MAY 18, 2017

Can Wal-Mart’s Expensive New E-Commerce Operation Compete With Amazon? were put in charge of Wal-Mart’s entire domestic e-commerce operation, overseeing more than 15,000 employees in Silicon Valley, Boston, Omaha, and its home office in Arkansas. It’s a benchmark article showing how an incumbent giant finds it hard to adapt.

Omaha 277

Omaha Video Arkansas Boston 277

PYMNTS

JULY 22, 2019

To learn more about how IfOnly is innovating its platform as the modern experience economy takes shape, visit the Playbook’s case study. About the Playbook. Payments And The Platform Economy.

Payments 165

Payments Case Study Google Mobile 165

Abrigo

DECEMBER 19, 2022

The whitepapers, checklists, and guides cover everything from regulatory guidance to operational considerations. Indeed, in its spring 2022 Semi-annual Risk Perspective, the OCC highlighted the operational risk posed by compliance staffing problems in light of sanctions and other emerging issues. Read the case study.

Resources 195

Resources Training Fraud Compliance 195