Insights on Business

JULY 8, 2019

Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. The end user experience should provide simplicity, self-service, automation and transparency. Read the entire case study here ).

Case Study 93

Case Study Study Analytics System 93

PYMNTS

FEBRUARY 28, 2019

This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences. Their user experiences need to be easy and friction-free, no matter the churning waters in the back end. To read the Case Study, download the Playbook. About the Playbook.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

AUGUST 23, 2019

Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study. About the Payments And The Platform Economy Playbook.

Millennials 165

Millennials Trends Meeting social media 165

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. Case Study: How We Leveraged Agile To Help a Financial Services Firm Create a Deposit Advance Product. because it would impact the user interface and user experience, and thus, the production process.

Meeting 294

Meeting Examples UX Case Study 294

Fintech Labs Insights

MAY 14, 2017

Taking away the paper problem improves operational efficiencies and helps deliver an exceptional customer experience that can drive high adoption and completion rates. Williams: The analyst firm, Celent, recently published a case study about BMO (Bank of Montreal) and their digital transformation initiative in personal banking.

Community 15

Community Management Analytics Case Study 15

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

South State Correspondent

APRIL 24, 2023

It AUTONOMOUSLY decided that it was not going to reach the $2mm goal and then came up with the following action set that it executed: Alone, it figured out that it needed a clearer call to action, personalization of the email to improve performance, highlight case studies/testimonials and create a limited-time offer to drive a sense of urgency.

social media 195

social media Data Marketing Technology 195