PYMNTS

JUNE 1, 2020

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Not surprisingly, to make consumers more comfortable shopping and checking out in their stores, retailers have rushed to enable a “ contactless ” payment experience. Uber and Starbucks pioneered it.

Cards 147

Cards Study Maine Payments 147

PYMNTS

JULY 9, 2019

Automated retail might conjure up images of robot cashiers, but beyond a few convenience stores in Japan and Korea, that sci-fi development hasn’t yet become reality for the wider world. The latest Automated Retail Tracker explores these trends and new developments in the unattended retail space.

Retail 180

Retail Houston Minnesota Austin 180

PYMNTS

OCTOBER 16, 2020

Study Shows Americans Struggling As Savings Dry Up. It works with all platforms and operating systems and gives developers the flexibility to build software that is adaptable to the circumstances needed. Retail Sales, Card Data Point To Continued Consumer Spending Rebound. billion in Prime Day sales. 16 (Friday) J.P.

Google 146

Google Study North Carolina Nebraska 146

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

OCTOBER 19, 2018

And the farmer who uses drones to help monitor operations – yet may not be able (or might not know how) to take steps needed to secure his or her server – is rendered vulnerable. The Vulnerabilities of Retail (and Other Sectors). His comments come against a backdrop where the warnings of IoT vulnerability come from other observers.

Study 191

Study Security Survey Data 191

Perficient

FEBRUARY 17, 2023

Embedded Payments A 2022 study published by the Federal Reserve Bank of San Francisco noted that app payments increased as a percentage of total consumer purchases from 11% in 2019 to 15% in 2020, to 29% in 2021. At just 4 cents per transaction, the fees to the merchant are far less than the 2% to 3% fees charged by credit cards.

San Francisco 275

San Francisco Cards Online Payments 275

PYMNTS

JANUARY 9, 2020

The program is housed in an app that will provide users with a photorealistic AR experience in a 360-degree virtual environment, where they can interact with a number of displays that educate them on the features of their card. To begin, the users must scan their cards on their phones. According to the J.D. Power 2018 U.S.

Cards 131

Cards Examples Regional Apple 131

PYMNTS

NOVEMBER 8, 2019

The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk champagne at a hotel (it’s true!) – all started with digital payments. That growth came as vending and unattended retail firms struggled to compete with big-box retailers.

Retail 108

Retail Michigan Branding Mobile 108

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). LISNR Case Study. The basic idea behind LISNR is to send data securely via audio.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”. In just two of the most popular ‘carding’ forums, 1.2

Study 124

Study Online Course Cards 124

PYMNTS

AUGUST 28, 2019

Retailers seeking to provide rapid deliveries face an ever-moving target as consumers’ definition of speed evolves. Studies suggest that even next-day delivery may be too slow. Retailers are embracing the BOPIS — or click-and-collect — trend as they seek to get an edge over Amazon and other eCommerce giants. Tractor Supply Co.

Retail 108

Retail Online Study Alaska 108

PYMNTS

JUNE 26, 2019

Unattended retail is having a moment – a bad moment, as it turns out, in China, according to reports. The challenges there come as kiosks and other forms of unattended retail continue to develop globally. For one, selling fresh groceries via unattended retail is not an easy business. Unattended Failure. Global Growth.

Retail 108

Retail Comparison Report Operations 108

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. This is partly due to the growing participation of luxury retailers that have signed onto the platform.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. Another study found that 55 percent of U.S. Another study found that 55 percent of U.S. The report noted that U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

DECEMBER 21, 2020

Promotion abuse scams occur when individuals take undue advantage of rewards, sales or other promotions offered by merchants, which can prove especially costly to businesses operating within leaner margins during the pandemic. is projected to reach $794.5 billion by the end of the year, marking 32.4 percent year-over-year growth.

Fraud 210

Fraud Cards Retail Resources 210

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Fraud Case Study. The new capital will help fuel hiring and other growth, the company said.

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

MARCH 4, 2019

Amazon, of course, stands out as a marquee name in the move to make the retail experience wholly digital commerce. 1281), seeking to combat a trend — namely that more businesses are embracing card-only payment methods spanning debit and credit — the ban would also result in fines of hundreds of dollars per violation.

Retail 129

Retail New York City New York New Jersey 129

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Payments and banking products were pushed to the head of the digital-first line thanks to the pandemic, leading to the acceleration of contactless and card-not-present commerce.

Study 205

Study Cards Payments Innovation 205

PYMNTS

JULY 5, 2018

Much of North America remains anchored to major-brand credit cards. As digital technology keeps bringing new efficiencies to transactions, and more consumers around the world turn to eCommerce for retail and other purchases, an accompanying trend is making life interesting for merchants and payment providers.

Retail 108

Retail Payments Cards United States 108

PYMNTS

JUNE 6, 2017

From some guy’s garage in San Francisco, a group of math nerds has grown into one of the world’s finest-tuned machine learning operations. I’ve had the privilege to study and do research at many amazing universities and national labs around the world throughout my career. I can truly say I stand on the shoulders of giants,” he said.

Operations 168

Operations Tools Data San Francisco 168

PYMNTS

NOVEMBER 23, 2016

Nordstrom is broadening the scope of its B2B gift card operations by teaming up with prepaid card company CashStar. Using CashStar Business, Nordstrom is now offering Gift Cards for Business, a program that helps its business partners order Nordstrom gift cards and manage accounts. In an announcement Tuesday (Nov.

Cards 100

Cards Customer Experience Analysis Resources 100

PYMNTS

OCTOBER 16, 2020

Direct-to-consumer (D2C) selling has taken wing with the ascendance of eCommerce to retail’s throne. What was once a small but meaningful constituency — online shoppers — suddenly seem to be holding all the cards. Physical and digital marketplaces remain more prevalent, however,” that study also found , “as 80.2

Branding 211

Branding Study Online Retail 211

PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so. The Increasingly Digital SMB .

Online 354

Online Survey Maine Study 354

PYMNTS

JANUARY 22, 2019

Financial Innovation Now (FIN) submitted a public letter in December, contending that the Fed was best-positioned to operate a ubiquitous, interoperable real-time payments network. Online retailers are forecasted to open hundreds of stores, and Brandless has rolled out a subscription service. DBI) in 2018.

Data 167

Data Payments Innovation Study 167

PYMNTS

MAY 4, 2020

A study of consumers ages 22 to 30 showed that 20.3 percent lacked the credit history to be approved for credit cards in the first place. Just 45 percent of debit card holders have been offered installment payment plans online and 28 percent while at retail stores, according to recent research.

Retail 223

Retail Cards Payments Report 223

PYMNTS

SEPTEMBER 12, 2018

Middle Retail. The middle class may be making gains, at least according to Census data, but middle-class retail is a different story, according to some observers. A recent study found that retail “is thriving” at the high and low ends but “faltering” in the middle. Not Amazon’s Fault.

Retail 100

Retail United States Payments Trends 100

PYMNTS

JANUARY 13, 2021

percent had falsely claimed a charge on their credit card was fraudulent to score a refund. Retailers are devoting as much as 10 percent of their annual budgets to fraud prevention, as customers who have been scammed while patronizing a given store are far less likely to make a return visit. A survey found that 92 percent of U.S.

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

DECEMBER 31, 2020

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

NOVEMBER 8, 2019

Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? customers had $736 million in loan balances at the end of September, though it’s not clear how that compares with other credit cards, as Bloomberg said banks do not break out performance by individual cards.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. The finding comes from Tillster , which partnered with SSI to study how offering self-service kiosks impacts guest behavior.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. One hundred and ten (110) million U.S. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

AUGUST 19, 2020

Consumers are accustomed to using digital payment methods to make retail purchases. They can easily pay using digital wallets, cards-on-file or a wide variety of digital payment options online or in store, and transactions are expected to be fast, seamless and simple. This is a far different experience for everyday business purchases.

Cards 233

Cards Exercises United States System 233

PYMNTS

SEPTEMBER 18, 2020

It turned out Americans liked paying by card just fine and weren’t looking for a change. Only about half of those who said in March that they would return to physical retail after COVID-19 were still planning to stick with brick-and-mortar shopping. Second, U.S. Or at least they weren’t until COVID-19.

Apple 292

Apple Jacksonville Study Mobile 292

FICO

NOVEMBER 24, 2020

As many of us who have long been in the industry know, fraud remains a top challenge for debit cards. billion in gross (attempted) debit card fraud and ultimately incurred losses of over $1 billion on debit and ATM transactions; the need for an effective solution to this problem has never been greater. In 2019 issuers faced $4.2

Fraud 52

Fraud Cards ATM Case Study 52

PYMNTS

MAY 4, 2017

The Cardtronics executives noted that the studies are not all that surprising, and where once the findings reflected increasing cash adoption across, say, Europe, recent research has borne out the same trends in Europe and the Americas. Cards are perhaps proving a sticking point in the move toward electronic payments.

ATM 192

ATM Millennials United States Study 192

PYMNTS

SEPTEMBER 15, 2020

retailers rose 44.4 Another study claims that the pandemic has pushed eCommerce’s adoption five years ahead of predictions and anticipates the sector will expand 20 percent by the end of this year. . Digital shopping is reaching new heights during the ongoing pandemic. Keeping Commerce Competitive . Keeping Commerce Competitive .

Online 133

Online Retail Study Examples 133