PYMNTS

OCTOBER 20, 2017

Citibank has announced news that customers can now utilize the popular Citi Quick Lock feature on their debit cards, enabling them to quickly temporarily freeze their card in order to protect their bank accounts. Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

Perficient

AUGUST 18, 2022

Your current financial institution may have tools and resources available to their account owners that are low-cost or even free and suffice your advisory needs, so it’s a good place to start your research. Research your options. Understand your financial goals.

Millennials 473

Millennials Management Tools Strategy 473

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Virtual cards’ features can also endear them to corporate accounting departments.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

FEBRUARY 1, 2021

And the active treatment plan is the digitization of payments and card on file by now. Colabella noted that the healthcare field lacks payment options, yet the consumer experience is loaded with them from buy now, pay later (BNPL) to credit cards to PayPal. Everybody pays online for everything. We all do it.

System 267

System Payments Study Cards 267

PYMNTS

SEPTEMBER 15, 2020

In the new Digital Identity Tracker, Paine discusses why digital ID verification tools could hold the key to sharing platform satisfaction. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. There will always be people who want to go in and use their card face-to-face,” she noted. Why Friction Persists. Accelerating Collections.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

DECEMBER 31, 2018

For some, that means a completely seamless experience that happens “behind the scenes,” while others are enabling highly personalized, experiential transactions. User-experience leaders are taking a radically different approach to the point of sale. Enabling the Omnichannel Experience.

eBook 162

eBook Mobile User Experience Training 162

PYMNTS

FEBRUARY 26, 2019

Ordering must not only be seamless, but needs to keep customers’ identities and card details safe. In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. percent of digital platforms consider false positives to be key conversion process friction points, a major problem for online companies. A recent study found that 60.8

Fraud 128

Fraud Security System Data 128

PYMNTS

NOVEMBER 8, 2019

CEO Oisin Hanrahan recently spoke to PYMNTS about how the company combines artificial intelligence (AI) and machine learning (ML) solutions and human insights to ensure its anti-fraud efforts do not interfere with legitimate users’ experiences. . I think it’s a balance of both in the long term.” .

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Some critics note that increased customer convenience will likely lead to growth in the number of online transactions. 3DS was initially introduced in 2001, and has continued to evolve over the past 17 years.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

SEPTEMBER 23, 2020

This newfound dependence on digital remittance tools could forge long-lasting habits, Tay added. “I This could also open up a new customer base for digital financial services like payment cards and eWallets. The only option that has been open to them over the past couple of months is to do it digitally.”.

Policies 132

Policies Security User Experience Tools 132

PYMNTS

MAY 17, 2017

Consumers have more options than ever when it comes to shopping for the right product or solution online. All in all, finding success as an online merchant today is complicated business. It’s a problem with which Leo Castro, vice president of the online sales platform BigCommerce , is all too familiar.

Tools 122

Tools Google Online Payments 122

PYMNTS

FEBRUARY 11, 2020

Or is there a high level of trust that deserves a VIP experience? We no longer live in a world where crooks swipe cards and see how many charges they can make before the rightful owners pull the plug. That is why legacy fraud prevention tools are becoming less and less efficient and effective.”. That adds up to 2.7

Fraud 146

Fraud Security Data Tools 146

PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JULY 23, 2019

Keeping prices transparent in an instant payments ecosystem is crucial to competing in the increasingly saturated online ticket sales market, said Brett Goldberg, CEO of digital ticket platform TickPick. Instant Payments and Fees in Online Ticketing. Personalization and the Future of the Digital Marketplace Experience.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

JULY 19, 2017

This week the company revealed a new partnership with nuTravel , an online travel booking solution that integrates with travel management companies and large enterprises. I would say from a travel booking standpoint, most large corporates have some type of online booking technology in place for their travelers.

Industry 108

Industry Policies Management User Experience 108

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well. Conclusion.

Security 102

Security CA User Experience Mobile 102

South State Correspondent

AUGUST 31, 2022

Using these tools, banks can process documents accurately at scale, saving a tremendous amount of money and unlocking this dark data and turning it into useful intelligence. Most good platforms provide an extractable “confidence score” that rates the data intelligence job. The Advantage of Using Document Intelligence.

Training 448

Training Data Examples Taxes 448

PYMNTS

JANUARY 15, 2019

… will accelerate the expansion of our delivery network and amplify our diner acquisition efforts, raising consumer awareness of online ordering and driving more volume for all restaurants across our platform.” To pay for their meals, diners can use their credit cards or their gift cards at a kiosks or pay at the counter.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. As payments methods continue to evolve, customers increasingly expect a full-service checkout experience.

Retail 100

Retail Software User Experience Payments 100

NCR

FEBRUARY 19, 2018

Balancing the need for tough security with the desire to ensure transactions are as fast and smooth as possible is one of the key challenges for the designers of online and mobile solutions. A better customer experience. Frequently, the solution to this is biometrics. Is the sector ready for biometrics?

Payments 74

Payments Technology User Experience Tools 74

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. The second and overlooked area of innovation is in the area of user experience. A large number of banks and online sites still rely on knowledge-based authentication.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

MAY 11, 2017

For example, some businesses are turning to APIs to offer eCommerce solutions to help them tap into the online market which, by some accounts , is expected to be worth $1.3 With such a staggering amount of money up for grabs, it’s little wonder that SMBs are seeking solutions to tap the online market’s potential. In 2015, U.S.

Innovation 143

Innovation Mobile ATM Tools 143

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. Lightspeed , the Canadian global point-of-sale (POS) and eCommerce company, is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

OCTOBER 26, 2016

But while merchants have now had more than a year to adjust to the new technology, retailers still lag behind when it comes to chip card adoption, causing frustration and confusion for consumers, even with chip-based cards decreasing counterfeit fraud by 60 percent, according to Mastercard. ” Biometrics coming on big.

Security 100

Security Mobile Las Vegas User Experience 100

MyBankTracker

JULY 23, 2020

An online brokerage account can be a simple way to get started. The question is: Which online brokerage is the right one for your money? If you’re looking for a low-cost option for investing online, E*TRADE is one platform you might consider. E*TRADE is a highly recognizable name in online stock trading.

Taxes 52

Taxes Online Tools Management 52

PYMNTS

OCTOBER 25, 2017

In addition to explaining how adding a social layer to money transfer platforms can enable consumers to have fun with their funds, he also stressed that there are billion-dollar markets open to firms that are willing and able to master the new tools available to spur user engagement with money transfer.

Mobile 100

Mobile User Experience Examples Millennials 100