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NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Our data suggests that card customer service departments must be equipped to address these fundamental concerns. cardholders across a range of age and income groups.

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Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season

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Consumers are shopping more online , are increasingly interested in contactless payment methods and are showing up in stores to buy, not to browse. They’re also looking for curbside pick-up when they order online, omnichannel interactions and more choice when it comes to how they pay and when. And there's a huge opportunity.

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Kohl’s To Tap Into Facebook Data To Create Millennial Clothing Line

PYMNTS

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. In another attempt to reach millennials, Kohl’s partnered with Popsugar to launch a clothing line last September. Kohl’s own curated lines will roll out in October with brands Adore Me and pop-up card designer Lovepop.

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What’s Under The Millennial Christmas Tree This Year?

PYMNTS

However, after almost 50 years, it began to fade in the 1980s, disrupted by the emergence of store-branded credit cards. Yet, instead of offering the option to pay now and buy later, the credit cards reversed the order of operation and allowed customers to buy now and pay later over time. That’s not all.

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OAK + FORT: Flexible-Payment Plans Boost Luxury Purchases

PYMNTS

Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. Around The Buy Now, Pay Later World. About The Tracker .

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Deep Dive: Bridge Millennials And The C-Store Experience

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Convenience store operators would be wise to pay close attention to the purchasing habits of a certain subset of consumer: the Bridge Millennial — the first generation of connected consumers with spending power. Building A Better Bridge Millennial Gas App. percent), credit cards (11.1 So what do BMs want from a gas app?

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Mobile Game Shows Offer Brands Prized Millennial Viewers

PYMNTS

Millennials are a force to be reckoned with, as they are made up of approximately 90 million individuals with significant spending power: By 2030, their aggregate annual income is projected to be more than $4 trillion. Attracting Millennials. Approximately 75 percent of Gravy’s users are millennials. Second Chances.