PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

DECEMBER 19, 2018

Digital security company Gemalto announced Wednesday (Dec. 19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card. Consumers can tap their card to any POS terminal and then authorize the purchase with a fingerprint.

Cards 148

Cards Payments User Experience Security 148

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. In that instance, merchants have to contend with cart abandonment. seconds on average through EMV 3DS.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent use debit cards and 42.1 Key Data Points: 68.2

Data 277

Data Innovation Payments Millennials 277

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

OCTOBER 22, 2018

22) on why it supports EMVCo’s release of the EMV Secure Remote Commerce Specification draft , which is now available for public review and comment. is expected to define interfaces for the secure exchange of payment data and accommodate the use of dynamic data, such as cryptograms. The finalized version 1.0

Security 136

Security User Experience Technology Payments 136

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

SEPTEMBER 12, 2017

Innovation happens when you least expect it. Those we call “innovators” are simply the ones who endeavor to solve the problems in front of them by any means necessary. Only later do others look at them and call them “innovators.” PYMNTS: Where do you look for innovative ideas, and why? The conversation is excerpted below.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JULY 23, 2018

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. Neal himself had been hacked while in college and became interested in data security and technology. Keep the key untouchable, then the end result is enhanced security across any number of avenues.

Dallas 134

Dallas Security Data Company 134

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

SEPTEMBER 23, 2020

But Connors noted that customers’ expectations when they interact online — particularly in places like virtual casinos – still remains paramount, especially in terms of payment choice, site security, and the payout process when a player is ready to digitally “cash out” their winnings. The user experience has to be good,” he said. “If

Online 221

Online Security Cards User Experience 221

PYMNTS

JULY 30, 2020

Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The accounts are to be held by Evolve Bank & Trust.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JANUARY 7, 2020

But there are ways around that, he added — paths that can lead to innovation within mobile and digital financial services. That can bring or encourage broader collaboration and richer user experiences. “In One solution, at least to the security challenge, is the tokenization of payments, Fox said. Digital Ambitions.

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

APRIL 18, 2018

It’s an experience that people living in the developed world have learned to expect each time they produce a plastic debit, credit or gift card to use in a store anywhere in the world to pay for something they buy. That’s not the case in the digital world.

Cards 116

Cards Innovation Security Payments 116

NCR

JANUARY 5, 2018

Bank of Cyprus (BOC) is set to launch the world’s first commercial EMV payment card with a built-in fingerprint sensor as part of a partnership with technology provider Gemalto. When they do this, a comparison is made between the scanned fingerprint and the reference biometric data that is securely stored within the card.

Cards 49

Cards Payments Comparison User Experience 49

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Lithuania wants to become a global FinTech powerhouse. Regulation is perhaps the strongest driver of Lithuania’s FinTech-friendly environment.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

APRIL 4, 2019

The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. And those relationships, she noted, are an excellent starting ground for succeeding with innovations “where other technology platform have recently failed.”.

Mobile 169

Mobile Study Security social media 169

PYMNTS

APRIL 5, 2017

Mastercard announced Tuesday (April 4) that Mastercard cardholders from select banks in the United Arab Emirates (UAE) will now be able use the Samsung Pay service to make payments in a quick and secure way.

Samsung 109

Samsung Security User Experience Mobile 109

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

AUGUST 10, 2017

In the early days, adopters of the new technology mostly used it to check card spend at the end of the week or month. Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

NOVEMBER 19, 2020

Europe and Asia (for a total of nine countries) – seven in 10 respondents said they were confident in the security provided by digital wallets. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. Mobile wallet transaction value could exceed $1 trillion by 2024.

Google 254

Google Mobile Apple Survey 254

PYMNTS

FEBRUARY 15, 2017

Santander banking customers are now able to make payments, execute money transfers, check their account balances, report lost or stolen cards and inquire about spending patterns and particular transactions, all just by using their voice. We are excited to be the first U.K. HSBC, along with U.K. in February of last year.

User Experience 101

User Experience Security Mobile Technology 101

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. But customers’ constant demand for cutting-edge products and services is adding to the load of already heavy security burdens.

Innovation 186

Innovation Security Customer Experience Technology 186

PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. PYMNTS: How would you define your company’s approach to innovation? SS: Our approach to innovation is two-pronged. First, we’re looking to expand our global footprint.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

APRIL 18, 2019

Now, Wave’s small business customers can access their sales instantly, using Visa Direct rails and their debit cards. It’s not secure at all, yet it’s what customers know and trust. Getting their debit card out of their wallet is easy, familiar and simple.”. For us, this is kind of just obvious,” Whiting told Webster.

Taxes 226

Taxes Payments Cards User Experience 226

PYMNTS

MARCH 20, 2020

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

Technology 181

Technology Apple New York City social media 181

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. It’s the decoupled debit card. Merchants paid less when they accepted those cards. And what was the product?

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness.

Payments 143

Payments Retail Branding User Experience 143

Abrigo

FEBRUARY 8, 2022

Takeaway 1 NBFIs are agile and innovative and are competing head-to-head with traditional financial institutions. Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. Here are 10 basics to ensure a sound program.

Compliance 195

Compliance Training Regulation Fraud 195