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Deep Dive: Travel, Hospitality Get A Millennial Makeover

PYMNTS

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

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Deep Dive: Why Contactless Payment Innovation Is Key For CUs Amid The Pandemic And Beyond

PYMNTS

A transformation toward contactless payments is underway at the nation’s credit unions as the public shuns cash and even physical cards to lower infection risks with COVID-19. PYMNTS’ research indicates that millennials (ages 23 to 39) and bridge millennials (ages 30 to 40) have the greatest interest in P2P payment use, for example.

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Why Mobile Card Apps Must Be More Than ‘A Nice Little Tool’ For FIs

PYMNTS

According to Building A Better App: Banks And The Innovation Imperative , a report co-produced by PYMNTS and Ondot , almost a quarter, or 24.3 According to Building A Better App: Banks And The Innovation Imperative , a report co-produced by PYMNTS and Ondot , almost a quarter, or 24.3 Meanwhile, 28.5

Cards 217
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Building A Subscription Box For Tools And Construction Supplies

PYMNTS

Millennials are also more likely to go the do-it-yourself (DIY) route than consumers from other age groups. Almost three quarters — or 73 percent — of millennials are doing DIY home improvement. The Tool Chest , in one case, is, at its, core, a “monthly subscription box,” Founder Cody Slingerland told PYMNTS in an interview.

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Trucking Payments Tools That Are In It For The Long Haul

PYMNTS

The solutions help SMBs compensate international gig workers through credit cards, digital checks and local bank transfers. The company uses automation tools to accelerate claims processing. It is often too risky for drivers to carry large amounts of cash, but other payment tools can be problematic as well.

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NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Our research suggests that as important as it is to offer digital tools alongside credit products, FIs neglect the old-school value of customer service at their peril.

Cards 216
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Homesharing Platforms Vie For Millennial, Gen Z Travelers

PYMNTS

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Competition is thus a multilevel event for hospitality services that need to juggle payment innovations, user perks and security.