PYMNTS

SEPTEMBER 27, 2019

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Many customers were hesitant to do so, fearing security breaches. The Future Of Dunkin’ .

Mobile 117

Mobile New York City Analytics United States 117

PYMNTS

OCTOBER 25, 2017

But, for consumers with more cash on hand or cards with higher spending limits, more luxurious items, including caviar and cars, can also be purchased through specialized vending machines. The solution uses a 3D camera positioned at the restaurant’s POS terminal to scan customers’ faces and verify their identities.

Los Angeles 119

Los Angeles Florida New York City Retail 119

PYMNTS

MARCH 27, 2020

Consumers can now purchase nearly anything from them — health and beauty products, electronics, clothing and even groceries — with their credit cards or mobile wallets. cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations.

Milwaukee 130

Milwaukee Meeting New York City Data 130

PYMNTS

FEBRUARY 7, 2020

In 2019, Goldman partners with Apple on the launch of the Apple Card , which the bank’s executives have stated was the “most successful credit card launch ever.” Of Goldman’s $7 billion in consumer loans and card balances in 2019, card lending accounted for “a significant portion.”. The move is on-trend for both firms.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

SEPTEMBER 18, 2017

Shifts and transitions were a theme in this week’s payments and commerce news, too. Venmo launched a debit card powered by Shift Financial, Equifax tried to shift some blame for its horrific breach and Nordstrom decided to transition to a store design without inventory.

Cards 115

Cards Software New York City Conference 115

PYMNTS

JANUARY 22, 2020

Titled “Why the Future of Merchant Payments Requires a Digital-First Approach,” the webinar generally revolved around questions related to the development and ongoing rise of omnichannel commerce — already a major topic in the payments and commerce world in these first weeks of the new year. Shift Intensity.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

FEBRUARY 8, 2019

The tiny house will make the rounds across the country — from coast to coast — and stopping in cities such as Philadelphia, Atlanta and Los Angeles along the way after beginning its tour on Thursday (Feb. 7) in New York City. At the same time, Davich told the outlet that physical stores could potentially be in the cards.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

PYMNTS

APRIL 20, 2017

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. The goal is to improve and up on-demand interactions to help answer account and card questions. In between sizing up bids from suitors, MoneyGram designed and debuted its Sendbot at F8.

Groups 104

Groups San Francisco New York City Cards 104

Fintech Labs Insights

JULY 11, 2023

Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. Event details, dates and prices are up-to-date at the time of publication but always check here for the latest. We expect the calendar to expand as we progress through the year. 200 speakers.

Las Vegas 12

Las Vegas San Diego Conference Austin 12

PYMNTS

JANUARY 7, 2019

They are turning to cross-channel strategies to improve the customer experience, and even working with other companies to help execute these visions. BJ’s Wholesale Club , in one case, brought a click-and-collect service to 215 of its brick-and-mortar stores last year to enhance its customer experience.

New York City 140

New York City Online Retail Branding 140

PopularBank

FEBRUARY 25, 2020

One of my projects focused on Popular’s commercial credit cards. The primary project that I worked on was for business credit cards, a product that management emphasized due to the opportunity to generate fee income. The first project that we worked on and was tasked to complete was the US Customer Experience Dashboard.

Puerto Rico 52

Puerto Rico Austin Study Meeting 52

CB Insights

JANUARY 6, 2019

Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. The CVS innovation center is focused on creating new digital health solutions. The primary focus on the iLab is to reimagine the role digital could play in the in-store customer experience. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

Fintech Labs Insights

NOVEMBER 13, 2015

The SaaS technology can be combined with ID Connect Photo, that uses a government-issued ID card to populate fields. Payfone won the Over-the-Top (OTT) Monetization category with its Payfone Signature technology, and also won the Customer Security category with its Identity Certainty Platform. end-user customer experience.

Analytics 12

Analytics Innovation San Diego New York City 12

PYMNTS

FEBRUARY 1, 2021

Surveying over 2,000 consumers about their 2020 healthcare experiences — particularly as it relates to payments preference — researchers found that “the majority of patients believe customer experience is an important part of their healthcare journey and a key reason to stay with (or abandon) a provider.

Study 151

Study Payments New York City Report 151

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Orders that once took hours to fulfill are being delayed by weeks in areas hit particularly hard by Covid-19, such as New York City. ” Customer Service: Customer experience goes virtual with conversational AI.

Industry 101

Industry Technology Online Video 101

CB Insights

MAY 15, 2019

It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78