Remove Cards Remove Course Remove Fraud Remove User Experience
article thumbnail

Vocalink On The Grim Facts Behind Financial Crime’s $1.4T Toll

PYMNTS

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Among the more prevalent criminal methods focused on business, according to Divitt: new relationship fraud.

Fraud 149
article thumbnail

How ?Adaptive? Decisioning Helps Issuers Stop Treating ?Good? Customers Like Fraudsters

PYMNTS

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail’s 2020 Digital-First Payments Roadmap

PYMNTS

For merchants, it’s imperative to take stock of the existing (and evolving) payment preferences that can be markedly different across generations – but delivering a seamless experience is a way to cement loyalty and drive repeat purchases. Bringing consumers and merchants together used to be a fairly straightforward process.

Payments 151
article thumbnail

Tracing The Rise Of Multi-Issuer Mobile Wallets

PYMNTS

That can bring or encourage broader collaboration and richer user experiences. “In Nothing comes easy, of course, and that holds true for multi-issuer mobile wallets. In Latin America, mobile penetration is high,” Fox said, “which makes new banking services possible.” Simply having an offering is not enough, as Fox noted.

Mobile 139
article thumbnail

Beyond Mobile Banking, Giving (Alexa’s) Voice to Financial Lives, Naturally

PYMNTS

Fiserv VP of digital banking Scott Domach says the robust voice banking experience embraces everything from bill payment push alerts to fraud alerts, but one thing rules above all: The principle of natural speech. Banking is, of course, about more than account balances. Thus, upon download, users are guided through the process.

Mobile 124
article thumbnail

Is Data Aggregation The Key To Banking?s Future?

PYMNTS

He added that there remains heightened sensitivity around security as fraudsters have trained their sights on card-not-present (CNP) fraud, although security concerns have not derailed any projects. Data, of course, is critical in making sure such online activity runs smoothly. The Importance Of Data.

Data 151
article thumbnail

Is It Time For Cryptocurrency To Become More Regulated?

PYMNTS

“A lot of criminal actors start to get it into their heads that because they’d be using the nontraditional medium of cryptocurrency, there’s no course for law enforcement, so trading platforms like ourselves along with regulators need to catch these actors,” he said. Friction is dependent on the use case,” he said.