PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Do FIs want to navigate card programs through that?”. Near-Term Challenges.

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Cards Apple Data Innovation 140

PYMNTS

MAY 9, 2018

CO-OP Financial Services said Tuesday (May 9) that it is releasing fraud-fighting tools for its client credit unions, a move that would beef up the role of artificial intelligence in helping those financial institutions become more secure.

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PYMNTS

FEBRUARY 26, 2019

Ordering must not only be seamless, but needs to keep customers’ identities and card details safe. In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better.

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PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Improving customer experiences was not the sole focus of 3DS 2.0’s The changes also include enhanced fraud protections for merchants. s upgrades, however. For example, 3DS 2.0 solutions going forward.

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PYMNTS

NOVEMBER 12, 2019

This is just one example of how the explosion of data can increase a company’s fraud vulnerabilities, but can also provide a solution if captured and utilized. Current and Future State of Fraud. Companies fighting fraud are failing to tap into unstructured data. Anti-fraud efforts are not the only potential benefits , however.

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PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

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PYMNTS

NOVEMBER 23, 2020

AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”. The surge of digital orders carried a toxic tide of fraud, and many companies turned to supervised machine learning to deal with it. This establishes identity trust or risk in real time.

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PYMNTS

NOVEMBER 8, 2019

Not only that, but fresh PYMNTS research sheds light on fraud and facial recognition. Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? In other words, it is no longer enough to respond to a fraud attack after it occurs. Trackers and Reports.

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FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

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PYMNTS

NOVEMBER 12, 2020

“Joining forces with INFORM, we help our customers speed up the adoption of strong customer authentication for safer online purchases,” Gabriele Boni, global service line cards director at SIA, said in a statement on Thursday (Nov. The initiative will be powered by INFORM’s RiskShield, an advanced risk evaluation solution.

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Payments Source

MARCH 30, 2020

New features and improvements often take a back seat to security, says Entersekt's Claudius van der Meulen.

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PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. The company is also working with issuers, including Citi and Fifth Third Bank, to convert cards on file into tokens.

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PYMNTS

OCTOBER 20, 2017

Citibank has announced news that customers can now utilize the popular Citi Quick Lock feature on their debit cards, enabling them to quickly temporarily freeze their card in order to protect their bank accounts. Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced.

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Cards User Experience Mobile ATM 108

BankNXT

OCTOBER 17, 2017

Imagine how decision fatigue affects the card fraud department. Combat decision fatigue in card fraud with augmented intelligence on BankNXT. Stephen Peters discusses how augmented intelligence can improve decision-making.

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Fraud Cards User Experience Security 44

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. While that sounds new and exciting, remember that history doesn’t repeat itself, but it rhymes.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

NOVEMBER 12, 2020

“Joining forces with INFORM, we help our customers speed up the adoption of strong customer authentication for safer online purchases,” Gabriele Boni, global service line cards director at SIA, said in a statement on Thursday (Nov. The initiative will be powered by INFORM’s RiskShield, an advanced risk evaluation solution.

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Payments Compliance Fraud User Experience 130

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers. We also offered authentication mechanisms coupled with DIY assistance tools for making account changes.

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How To Fraud User Experience Cards 130

FICO

DECEMBER 20, 2022

5 Ways Digital Payments Will Change FIs and Fraud in 2023. Financial institutions (FIs) are not letting fraud trends like scams fade into background noise, but fraud awareness is rising among customers and both the banks and customers are eager to mitigate as much as possible. FICO Admin. Tue, 07/02/2019 - 02:45. by TJ Horan.

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PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

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PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

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PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

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Fraud Examples Data Tools 208

PYMNTS

SEPTEMBER 23, 2020

The user experience has to be good,” he said. “If If players don't have a good experience online, they're going to go somewhere else.”. As for what makes for a good experience, Connors said it always starts with choice. As for what makes for a good experience, Connors said it always starts with choice.

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PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

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Retail User Experience ATM Security 116

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

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Fraud Security Data Tools 146

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Among the more prevalent criminal methods focused on business, according to Divitt: new relationship fraud.

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Fraud Course System Big Data 149

CB Insights

MAY 5, 2022

Clients can download the full Fraud Prevention & Compliance for Payments Leaders report at the top left sidebar. Want the full expert post? Become a CB Insights customer.

Security 36

Security Data Payments User Experience 36

CB Insights

APRIL 26, 2022

Clients can download the full Fraud Prevention & Compliance for Payments Leaders report at the top left sidebar. Want the full expert post? Become a CB Insights customer.

Payments 36

Payments User Experience Fraud Compliance 36

PYMNTS

SEPTEMBER 13, 2019

Rampant data breaches have left consumers on edge about digital fraud. They are not only anxious that their personally identifiable information may be compromised, but also skeptical that their financial institutions (FIs) would be able to spot fraud when it happens. percent) or using mobile card controls (63.5 Similarly, 54.1

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Fraud Mobile Digital Banking Security 166

CB Insights

APRIL 13, 2022

Clients can download the full Fraud Prevention & Compliance for Payments Leaders report at the top left sidebar. Want the full expert post? Become a CB Insights customer.

Security 36

Security Payments User Experience Fraud 36

PYMNTS

JANUARY 9, 2020

For merchants, it’s imperative to take stock of the existing (and evolving) payment preferences that can be markedly different across generations – but delivering a seamless experience is a way to cement loyalty and drive repeat purchases. Bringing consumers and merchants together used to be a fairly straightforward process.

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Payments Case Study User Experience Millennials 151

PYMNTS

JULY 17, 2019

Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe. Additionally, a majority thought there were already too many security checks regarding card payments. To some degree.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

NOVEMBER 3, 2020

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. According to Yakov, it can certainly support digitization of B2B payments, with SecurePay able to support both ACH and card transactions. "I They want to get their money as soon as possible.".

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Online Groups Fintech User Experience 150

PYMNTS

JUNE 11, 2019

When it comes to authentication, customers largely prioritize convenience over safety, exposing them to fraud, and putting pressure on merchants and financial institutions (FIs) to offer convenient user experiences without compromising security. Developments from around the Digital Identity World.

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Online blockchain social media Security 145

PYMNTS

APRIL 12, 2017

Zeta noted that with RBL Bank as its banking partner, Zeta’s prepaid card, called the Zeta Super Card, will now also be available on the RuPay platform. The Zeta Super Card includes anti-fraud security measures that lets users make payments across 12 lakh+ outlets across India as well as online stores. “We

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PYMNTS

JANUARY 7, 2020

That can bring or encourage broader collaboration and richer user experiences. “In In Latin America, mobile penetration is high,” Fox said, “which makes new banking services possible.” Nothing comes easy, of course, and that holds true for multi-issuer mobile wallets. Simply having an offering is not enough, as Fox noted.

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Mobile User Experience Regional America 139

PYMNTS

APRIL 3, 2018

Fiserv VP of digital banking Scott Domach says the robust voice banking experience embraces everything from bill payment push alerts to fraud alerts, but one thing rules above all: The principle of natural speech. It’s about juggling bills, planning, investing, saving and, in this day and age, guarding against fraud.

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Mobile Fraud New Mexico Examples 124

PYMNTS

JULY 3, 2020

When asked what type of reward or benefit would encourage them to use their primary card more often, 60 percent wanted something other than cash back — like lower interest rates, [a waived] annual fee or points that can be used for online shopping or travel. Dividends of Loyalty Innovation.

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Innovation User Experience Tools Technology 154