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Study: More People Fall Prey To Fraudsters Online Than By Phone

PYMNTS

A recent study about how people respond to scammers shows that consumers are more likely to become victims on social media and online marketplaces than over the phone, The Wall Street Journal reported on Sunday (Sept. The gift cards are sold at a discount in exchange for cryptocurrency. The average loss was $600.

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Are Online Resale Sites Rife With Counterfeits?

PYMNTS

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

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10 Questions Banks Should Ask About Their Digital Account-Opening Capabilities

Perficient

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? What information is easily obtainable via social media, making it less useful for KYC and security purposes?

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How Merchants Can Tap Into Cash Back Promotions

PYMNTS

Merchants can capitalize on word-of-mouth marketing through cash back platforms such as DOSH that encourage social media sharing. These platforms reach consumers by reinforcing a behavior that consumers already exhibit — shopping with their credit and debit cards — while giving merchants valuable data. Social Media.

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How Mom-And-Pop Pizzerias Can Tap Into Digital Orders

PYMNTS

Through platforms such as Slice , small pizzerias can tap into technology that allows their customers to order pizza online for pickup or delivery — just like the larger national chains. By comparison, Sela said 60 percent of the big pizza chains’ business is digital, leaving room for small pizzerias to grow their digital order base.

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Chick-fil-A And The Power Of Payments Innovation

PYMNTS

Unsurprisingly, fast food patrons immediately began warring on social media about whether or not the results could be trusted. People on social media will engage in online debate for almost any reason — sometimes no reason at all. By comparison, there are more than 150 McDonald’s.

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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

Over the last years, that shift [has intensified],” Parsons said, noting that about two generations ago, the first payment card was not even plastic, but paper — something most consumers today are unable to recall or likely believe. Shift Intensity. Trust Issues.

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