Bank Innovation

FEBRUARY 6, 2019

banks accounted for 81 of the 500 most valuable and strongest bank brands around the world on Brand Finance’s Banking 500 2019 list, released this week. Led by the Industrial and Commercial Bank of China, the world’s most valuable banking brand (at $79.8

Branding 170

Branding Industry social media Operations 170

PYMNTS

JUNE 14, 2019

In a new PYMNTS interview, Chavez talked about bringing more online efficiencies to pet ownership. The retail chain is rolling out an online pet pharmacy and opening additional veterinary clinics. Meanwhile, Amazon also has its Wag pet food brand, and Target has teamed with BarkBox to offer chew toys and treats online and in-store.

social media 194

social media Retail Community Mobile 194

PYMNTS

OCTOBER 5, 2018

The news of this possible change in privacy setting comes as Instagram steps up its efforts to bring commerce onto its social media network. The social media platform is also expanding shopping options within its Stories feature. The social media platform is also expanding shopping options within its Stories feature.

social media 151

social media Mobile Data Regulation 151

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. consumers were aware of the Cambridge Analytica scandal, with the incident resulting in 57 percent of those consumers reporting they are more concerned about data privacy and security.

Online 101

Online social media Baltimore Data 101

Perficient

SEPTEMBER 29, 2020

On the website, Gina finds a Health Bot that advises she try Urgent Care and shares the nearest location and online scheduling. She ignores the first one, but responds to later emails and schedules online. She books an appointment online. It’s the social media or TurboTax experience. Gina visits sports medicine.

social media 294

social media System Retail Online 294

Bank Innovation

FEBRUARY 23, 2016

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Branding 150

Branding Innovation Fintech social media 150

PYMNTS

APRIL 1, 2020

The increase started in February, with online orders up 108 percent year over year, according to Quantum Metric. GoodFirms surveyed more than 100 of the top eCommerce experts to determine the most effective tactics for small-scale online shops. Around 82 percent said pay-per-click (PPC) ads attract consistent traffic for eCommerce. “As

social media 216

social media Retail Michigan Strategy 216

PYMNTS

JUNE 24, 2020

Sephora says it has put 80 of its brands onto Instagram checkout. Sephora is thrilled to work with Instagram on this unique social shopping experience,” Carolyn Bojanowski, SVP and GM of eCommerce for Sephora, said in a press release. Investment in offline has been cut in half.

social media 150

social media Branding Community Retail 150

Abrigo

APRIL 29, 2015

The score: If your online presence could use an overhaul, take action and check off the relevant boxes, ensuring that your site not only accurately reflects the work that you do, but also your firm’s brand. Generation X and Millennials increasingly supplement their online research with social media searches.

social media 150

social media Online Millennials Branding 150

PYMNTS

JUNE 18, 2019

The new developments show, among other things, the importance of social media — and also prescriptions — when it comes to capturing the dollars of pet owners, who are always a steady source of both digital and physical commerce. More recently, news emerged that Pawscout has secured $3 million in seed funding from Leadout Capital.

Retail 122

Retail social media Fort Worth Dallas 122

PYMNTS

AUGUST 8, 2018

The strategy focuses on social media support fraud, and saw a 38 percent increase quarter-over-quarter. The year’s second quarter also saw an increase in social media link spam after a previous decline of this type of attack in Q1. Another phishing strategy, known as angler phishing, also showed its teeth in Q2.

social media 111

social media cryptocurrency Strategy Report 111

PYMNTS

OCTOBER 23, 2018

An Elon Musk message on Twitter – apparently a joke about bitcoin that fell flat – ended up causing the messaging and social media platform to lock down the account of the co-founder of both Tesla and PayPal. 22), featured a female anime character with bitcoin-branded garb, and text from Musk that read “Wanna buy some bitcoin?”

social media 115

social media Bitcoin cryptocurrency Course 115

PYMNTS

JUNE 22, 2020

Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. As reported by PYMNTS , the COVID-19 pandemic is pushing to the forefront services that offer quick, seamless online ordering tools. How Customer Reviews Provide Lifeblood To Restaurant Operations.

Operations 156

Operations social media Online Survey 156

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 127

Retail social media Online Mobile 127

PYMNTS

JUNE 19, 2020

Amazon and Italian luxury brand Maison Valentino filed a lawsuit against a retailer Thursday (June 18), alleging the company sold counterfeit goods as the trade in the so-called “gray market” continues to draw attention. HBR called for luxury-goods brands to refocus on controlling their supply chains to fight the problem.

social media 181

social media United States Branding National 181

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 114

Retail social media Online Mobile 114

PYMNTS

APRIL 24, 2019

The federal agency has accused the social media platform of violating a privacy consent decree from 2011. The FTC could also subject the social media giant to tougher checkups to prove it is complying with the settlement. So far, the largest fine the agency has imposed on a tech company was the $22.5 Privacy Push.

social media 108

social media Payments Conference Data 108

PYMNTS

JULY 13, 2016

Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants. About three-quarters of Gen Zers also like to shop in stores that provide an “engaging in-store experience,” so think brands like Forever 21 or Urban Outfitters.

Study 100

Study Millennials Retail social media 100

PYMNTS

OCTOBER 5, 2020

In addition, the company said it has set up “online resources” to help hospitals and other customers to identify authentic 3M respirators and ensure that sales agents are authorized distributors. 3M also noted that it has been awarded damages or won settlement payments in seven different cases, donating the proceeds to charity.

Minneapolis 168

Minneapolis social media Fraud Resources 168

PYMNTS

FEBRUARY 11, 2019

In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. The program, which is dubbed CarePass, also includes access to a pharmacy helpline, a discount on CVS branded products and a monthly coupon.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

MARCH 30, 2020

California Consumer Privacy Act (CCPA), Washington Privacy Act (WPA) and other new privacy and online transaction standards are changing how businesses interact with consumers’ data in the U.S. Modern retail is not just a physical store thing or a mobile thing or an online thing. But, these [proposals] are not plucked from the ether.

United States 131

United States Retail Customer Experience Data 131

PYMNTS

MARCH 20, 2020

Less stringent security steps that are frictionless for consumers may let bad actors in; however, those that require too much work can lead to lost sales. Can The New England Patriots Brand Survive Losing Tom Brady? This time, it has been brought about by Rosenblatt Securities Analyst Bernie McTernan.

Technology 181

Technology Apple New York City social media 181

PYMNTS

SEPTEMBER 27, 2017

Watch out for fake websites and social media pages. More than a decade later, thanks to the proliferation of social media, information (and misinformation) spreads faster than ever. Despite the misleading “secure” designator “https,” Darrin Edelman, Token of Trust CEO, says this is a fake. Experts weigh in.

social media 130

social media Security Taxes Operations 130

PYMNTS

JANUARY 21, 2020

With 2020 on track to be a banner year for internet villains, there’s also good news for merchants and brands. Businesses that function on trust were among the first to be targeted by internet crime syndicates – especially online marketplaces , where there is no face-to-face or voice communication between sellers and buyers.

Fraud 131

Fraud social media ATM Industry 131

PYMNTS

AUGUST 10, 2018

YouTube has a chance to take advantage of recent Facebook problems and move past the social media platform in terms of website traffic, according to a new study. The top five list contains four extremely successful brands … and Yahoo,” SimilarWeb said. Meanwhile, Yahoo continues to fade. web traffic, with some 15.2

social media 101

social media Google Video Study 101

PYMNTS

AUGUST 9, 2018

In fact, email and online services accounted for 26 percent of phishing attacks last year, overtaking financial institutions (21 percent) as the top phishing target, the company said. Other figures from the first quarter of 2018 show that 299 brands suffered phishing attacks during that period, up about 15 percent quarter over quarter.

Survey 111

Survey social media Online Data 111

Social Assurance

JULY 20, 2017

Why Millennials Need Banking Security and Compliance. Then it hit me, I just placed an extreme amount of personal trust on strangers that I selected based on their online profiles. Our phones and those online reviews can give us a false sense of security. Technology and networking apps have made my life easier than ever.

Millennials 21

Millennials Compliance social media Security 21

PYMNTS

MAY 11, 2018

Analysts and media reports say that the service more than likely foreshadows other China-centric features to come from the hospitality, tourism and payments industries. Fliggy Moves To Secure Loyalty. Brands and retailers should engage with Chinese tourists online at every stage of their trip, apart from conventional advertising.

Retail 129

Retail Payments social media Mobile 129

PYMNTS

JULY 21, 2017

Retailers are working hard to not only adjust but also enhance the approach to securing and maintaining sales. Retailers face competition from companies that used to be their suppliers as consumer brands open dedicated retail chains and online direct-sales offerings,” the analysts said in a McKinsey blog post.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

MAY 24, 2018

Native commerce is where Aberman believes all platforms are headed — and that’s not just true for software developers like Apple, Google and Microsoft, but also for social media platforms like Facebook, Pinterest and Instagram. “In It’ll be commerce in context of where you spend your time, whether physically or online.”.

social media 117

social media Apple Google Payments 117

PYMNTS

DECEMBER 21, 2020

Loyalty, she noted, is earned through a careful continuum of brand positioning and ultimately generating an emotional response among consumers whether they are shopping in store on online. Ulta Beauty, she said, had to close stores as the pandemic took root and created millions of online-only customers overnight.

Data 296

Data social media Tools Analytics 296

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JANUARY 22, 2020

The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network. By comparison, 32 percent of Gen Z, 35 percent of millennials and 22 percent of Gen X consumers buy online from the same store. Trust Issues.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

JANUARY 10, 2020

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Millennials and younger generations are digitally minded and want to interact with brands that can answer their personal requests through online and mobile channels.

Millennials 131

Millennials social media Mobile Payments 131

PYMNTS

NOVEMBER 18, 2016

But as the economy began to recover and commerce moved online, pop-ups have starting to thrive — and multiply. For smaller, independent retailers and purely e-tailers, too much can never be said about securing a high-traffic area, having a clear brand message and stocking up on impulse items to sell.

Retail 100

Retail social media Branding Google 100

PYMNTS

JULY 19, 2019

Courting the Cool Kids: Luring Exclusive Brands With a Dedicated Accelerator . The Amazon Brand Accelerator Program is invite-only; for this first run, Amazon is looking to bring on about 10 brands in 2019, targeting soon-to-launch and already launched brands – preferably, those with sustainability or a mission-for-good bent.

Branding 122

Branding Retail Customer Experience social media 122

Social Assurance

DECEMBER 11, 2020

You know Dasher and Dancer and Prancer and Vixen, but do you know how to market your financial brand this holiday season? The growing trend toward digital mediums has only accelerated during 2020 and social platforms are the top location for brands to engage with their customers. Integrate with Your Brand.

Branding 15

Branding Community How To Marketing 15