PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. 14, Reuters reported about a week ago. The Right Fit. Nike and Voice.

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PYMNTS

SEPTEMBER 21, 2018

Walgreens Boots Alliance and Alibaba Group Holding have announced the launch of a Boots flagship store on Tmall Global , Alibaba’s B2C platform for international brands and retailers. The partnership will offer Boots beauty brands to more than half a billion consumers in China, including No7, Soap & Glory and Boots Cucumber.

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PYMNTS

FEBRUARY 24, 2020

The one thing we all have to learn: it is not about the innovations themselves. It is about the use cases and the value we can create for the consumer and the professional customer. We get very excited about our innovative capabilities, and we are extremely proud of all of our IP and patents in this area.

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Perficient

NOVEMBER 2, 2020

Our Paid Search team earned some well-deserved recognition last week when their paid search campaigns for long-time client Lake Champlain Chocolates won Best Use of Search – Retail/Ecommerce (PPC) at the US Search Awards. It was a well-executed campaign with a great outcome for the brand. It was amazing work.”.

Trends 508

Trends US Retail Branding 508

PYMNTS

JUNE 21, 2019

Part of the future of retail is playing out inside hotels — and that’s happening as the wider part of the travel-and-tourism industry is undergoing its own significant disruption. One of the latest — and perhaps wildest — examples of the hotel-retail trend comes from Taco Bell, of all places. Unattended Retail.

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PYMNTS

AUGUST 16, 2019

Brick-and-mortar retailers are teaming up with social media platforms to curate labels for their stores and their websites. Kohl’s , for instance, will bring emerging brands to over 50 physical retail locations and online starting in the fall through Curated By Kohl’s. In Other Brick-and-Mortar News.

Branding 101

Branding Retail social media Houston 101

Bank Innovation

JANUARY 31, 2020

Welcome to the latest episode of our Weekly Wrap video series, for the week ending Friday, January 31, 2019. In this episode, editors discuss the following news developments: Venmo’s path to profitability; Berlin-based digital bank N26’s U.S. expansion; and Why a digital bank in Texas is awarding miles instead of interest.

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Branding Texas Video US 243

PYMNTS

AUGUST 2, 2019

Emerging direct to consumer brands (DTC) are not the only companies entering the world of brick-and-mortar: Birkenstock , whose historical roots date back to the 1700s, recently opened its second retail store in the United States. The Venice Beach, California location follows the opening of the brand’s first company-owned U.S.

Retail 101

Retail United States US New York City 101

PYMNTS

MAY 1, 2020

Retail is not the same as it was at the beginning of 2020 — in fact, it isn’t the same as it was a mere month-and-a-half ago, given the quick and sweeping changes that COVID-19 has brought in its wake. Amid economic uncertainty, certain retailers are adapting and innovating in ways we haven’t seen before,” Molnar told Webster. “In

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Retail Innovation US Customer Experience 197

PYMNTS

AUGUST 25, 2019

Hudson Yards is a New York City neighborhood that’s quickly establishing itself as a must-visit destination as Manhattan’s retail influence heads west, bringing with it a technological edge, Forbes reported Sunday (Aug. Himmel, president and Chief Executive Officer of Related Urban, told Forbes.

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PYMNTS

MAY 20, 2020

The last several weeks have certainly made for unexpected and unprecedented times for consumers and all players in the retail ecosystem and left a lot of businesses standing at a crossroads as they face the back half of 2020 and questions about what to do next. For us, the part that we have to keep always in sight is the human component.

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Retail Branding Innovation US 189

PYMNTS

MAY 8, 2020

It’s an opportunity to rethink our lifestyles: what works for us and what needs change,” she said in a statement on her website. “At Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers.

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Retail New York City Branding New York 151

PYMNTS

JUNE 29, 2020

And it’s stunning that Nike sees a need to reboot a brand that just took second-place to P&G in the Marketer of the Decade award during the virtual Cannes Lions International Festival of Creativity. And we think there’s some pretty fundamental shifts in consumer behavior that give us this opportunity to accelerate our progress.

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Retail User Experience Examples Training 203

PYMNTS

MARCH 18, 2020

Or maybe things aren’t going down exactly as doomsday predictions would have us believe. If “Jurassic Park” taught us one thing, it’s that “life finds a way.” Much of that context comes from expert summations of upgrades, in which retailers of virtually every size are now investing.

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Innovation Retail System Technology 130

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. With 100,000 branded chatbots and growing on Facebook Messenger alone, it doesn’t appear that chatbots have any intention of going away any time soon. Are they helping or hindering?

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Retail Case Study Customer Experience Technology 179

PYMNTS

MAY 5, 2020

As retailers contend with the continuing COVID-19 crisis and the inevitable resettling of the business, one of the most popular pieces of advice has been to reformat existing stores. Here’s the basic business model: Schildt selects a location and alerts local beverage, food and wellness brands about the installation’s launch.

Retail 150

Retail New York City New York social media 150

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology. QSRs are expanding their mobile order-ahead capabilities.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

OCTOBER 10, 2018

Like most innovators, Arielle Charnas was looking to solve a problem when she launched her fashion blog – it just wasn’t a fashion problem. Today, she noted, things are quite good, as she is the rare internet celebrity who has turned a social brand into a bankable retail venture.

Branding 184

Branding social media Marketing Millennials 184

PYMNTS

SEPTEMBER 20, 2019

Retailers are testing drone delivery to grow their omnichannel offerings and provide “store to door” on-demand service to their customers. From Amazon to Uber and Walgreens, retailers and eCommerce platforms are tapping into drones to expand their omnichannel offerings by providing consumers with easy access to their favorite products.

Retail 112

Retail Las Vegas San Diego Virginia 112

Bank Innovation

JANUARY 22, 2020

The race to create a challenger bank just got more competitive with a ready-made solution from core provider Temenos that can help brands stand up a digital bank in as few as 90 days. The Switzerland-based banking technology provider launched its digital banking software-as-a-service solution in the U.S.

Digital Banking 370

Digital Banking US Software Branding 370

PYMNTS

DECEMBER 31, 2020

How ‘Contact Us’ And The Kardashians Ignited Afterpay In The US. As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. The other is technological innovation. According to J.P.

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Innovation Payments Trends Regulation 289

PYMNTS

NOVEMBER 20, 2020

The group was in agreement that while the rise in brands embracing direct-to-consumer (D2C) channels has gained substantial momentum, there is still much to be learned about a practice that is still very much evolving. For us, not only D2C but all channels of eCommerce have to be complementary. z International ; and sticky.io

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Innovation Retail Online Data 214

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

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Retail Online Mobile Data 198

PYMNTS

DECEMBER 13, 2017

Retail is perhaps an unexpected entrant into the augmented reality (AR) and virtual reality (VR) market, but it’s proving to be an area in which being there virtually can be seamlessly substituted for being there actually. It is telling that one of Airbnb’s descriptions for use includes the phrase “far into the future.”.

Retail 159

Retail Branding Technology Tools 159

Bank Innovation

AUGUST 14, 2019

Wirecard, a Germany-based payments firm that works with brands and retailers, recently launched its first U.S. mobile application in an effort to expand its reach across the Atlantic. The 20-year-old publicly-traded company, which recently reported consolidated revenues of $1.3

US 170

US Payments Branding Retail 170

PYMNTS

JANUARY 15, 2019

The launch of the in-store robots called “Marty” — one of the largest deployments of robotics innovation in the U.S. grocery industry — is the result of a partnership between Retail Business Services (the services company of Ahold Delhaize USA) and Badger Technologies, a division of Jabil. “As

US 116

US Retail Branding Industry 116

PYMNTS

JANUARY 15, 2021

Givingli is an app that brings together greetings created by indie artists, customization functionalities, and gifts from brands, according to a Thursday (Jan. Blackhawk helped us grow our business and is continuing to help us push the envelope for superior digital gifting capabilities.”. 14) announcement. “We

Technology 187

Technology Cards Branding US 187

Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. In the midst of the pandemic, it is paramount to provide your customers with the most safest and convenient way to shop with your brand. Offering a loyalty program to your customers is necessary.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

AUGUST 23, 2019

Online furniture retailers are stepping further into the world of physical retail with permanent brick-and-mortar stores. The new location comes with a digital innovation, the Wayfair Home Bar, which helps customers visualize how Wayfair’s products fit into a room. Retail furniture is no stranger to the brick-and-mortar world.

Retail 109

Retail Boston Kentucky New Jersey 109

PYMNTS

OCTOBER 5, 2020

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Even now that its stores are open, the retailer has discovered that its eCommerce, curbside pickup and virtual fitting services remain popular with customers.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

MAY 24, 2019

This might attract customers, but retaining them requires constant innovation. We know 90 percent of our customers are shopping by phone — are using FashionPass on their phones — so we tried to make the experience as app-like as possible from the beginning.”. Clothing Rental and the Future of Fashion.

Innovation 134

Innovation United States Online Millennials 134

PYMNTS

OCTOBER 29, 2020

Mastercard ’s Senior Vice President of Innovation and Startup Engagement Deborah Barta told Karen Webster in a conversation with Luis Macias , CEO and Founder of GrainChain , that COVID-19 has only intensified the issue. The question “where’s my stuff?” The roadmap from here is extensive,” she said.

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blockchain Innovation Regional Technology 233

PYMNTS

SEPTEMBER 14, 2017

Halloween might be the scariest holiday (unless, of course, you’re a parent, in which case Christmas is the hands-down winner every year), but it’s not necessarily the most innovative from a retail point of view. It is consistent retail — but not necessarily out-of-the-box. billion in annual revenue.

Retail 137

Retail New York City Innovation Course 137

PYMNTS

DECEMBER 4, 2019

The holiday season is the time for nostalgia and tradition, and that is the case here at PYMNTS, where even amid our coverage of the newest retail trends, we sometimes get the warm-and-fuzzies. It led us to wonder, going into the heart of the fourth quarter and then into 2020, about the status of that old standby, the retail catalog.

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Retail Online Trends Examples 133

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. Lesson 1: Think Big . “We

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Retail Branding Course Charlotte 135