PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

NOVEMBER 10, 2020

Retail giant Target is collaborating with Ulta Beauty in a strategic partnership that will bring a shop-in-shop concept to 100 Target locations across the country, the companies announced in a press release on Tuesday (Nov. More than ever before, now is the time for innovation in retail,” said Ulta Beauty CEO Mary Dillon. .

Retail 144

Retail Training Strategy Branding 144

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Last week, Constellation Brands purchased Empathy Wines , a direct-to-consumer (DTC) eCommerce business that sells wines from California vineyards. That quarter, Nike CEO John Donahoe said that digital represented 30 percent of Nike’s sales.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

SEPTEMBER 21, 2020

Most eCommerce shopping tools and sites that have seen usage surge during the pandemic have never been stressed to this extent. Still others are leveraging their mobile phones for innovative payment methods in brick-and-mortar stores, such as QR codes and other contactless payment options. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

FEBRUARY 13, 2020

Connected brides have a series of new platforms, interactive tools and partnerships to help them plan their weddings. David’s Bridal , in one case, offers a new suite of tools, including a wedding vision board. 2K: Minimum number of Macy’s private brand and exclusive home gifts that bridal customers can register for on Zola.

Las Vegas 130

Las Vegas Innovation Technology Tools 130

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022. Amazon VR Push.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

FEBRUARY 24, 2020

To serve these DIY consumers, as well as those who simply enjoy the time-honored hobbies of woodworking or building, eCommerce innovators are curating a selection of tools as well as supplies to help them with their projects. He worked over the past summer on a design for the box and launched it last fall.

Tools 146

Tools Milwaukee Millennials social media 146

PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

Retail 182

Retail Google Tools Video 182

PYMNTS

FEBRUARY 25, 2020

Anthropologie , for its part, is renowned for its creativity and innovation in experiential marketing, while Macy’s is focusing on experiential stores as part of its comeback plan for the year. 19 percent: Growth rate of “experience-driven” brands, per one recent report.

Retail 130

Retail Millennials Tools Innovation 130

PYMNTS

JULY 17, 2019

That holds especially true for service retail, where contractors and mechanics might still be more likely to quickly answer an actual phone call than respond to an email. Indeed, to many service providers, “innovation” can seem like nothing more than a buzzword, Koopman said. Time stops for no person.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. Another one bites the dust. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

DECEMBER 19, 2018

While it may be too early to say that virtual reality is an essential tool for business, it might be time to stop saying that the technology is only in the future. VR as an Enterprise Tool. So far, Oculus has partnered with businesses in the entertainment, healthcare and retail space as part of this effort.

Tools 136

Tools Training Retail Technology 136

PYMNTS

JUNE 5, 2020

With the most recent COVID-19 studies from PYMNTS reinforcing the need for health and safety in the retail world, some retailers are stepping up to accommodate consumers’ concerns. The survey and consequential retail index shows how retailers are dealing with consumer fears, which extend to having groceries delivered to the home.

Study 131

Study Retail Survey Compliance 131

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. As well, the brick-and-mortar retail shopping experience is still important to Gen Z.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

AUGUST 28, 2020

In this month’s FI’s Guide To Modernizing Digital Payments, Elliott discusses how legacy infrastructure can get in the way and how turning to cloud-based tools can help FIs. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). How AI Helps Visa ‘Step In’ (Smartly) When Issuers Go Offline.

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

JANUARY 20, 2020

Healthcare providers must often wait to get paid by insurance company partners for the patient treatments they have already administered, but digital tools and new approaches can help them take charge of payments. Data: 2,500: Square footage of “Village Medical at Walgreens” branded clinics. All this, Today in Data.

Atlanta 131

Atlanta Innovation Retail Data 131

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Much has been written about AI-powered tools for fraud detection and security. Sonic Move. That’s not all.

Retail 131

Retail Tools User Experience Technology 131

Bank Innovation

SEPTEMBER 6, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, discusses the following news developments: How digital-only Radius Bank seeks to grow its deposit base and brand recognition through its newly-launched Rewards Checking product; Credit Sesame’s […].

Tools 170

Tools Video Branding Innovation 170

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology. QSRs are expanding their mobile order-ahead capabilities.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

OCTOBER 10, 2018

Like most innovators, Arielle Charnas was looking to solve a problem when she launched her fashion blog – it just wasn’t a fashion problem. Today, she noted, things are quite good, as she is the rare internet celebrity who has turned a social brand into a bankable retail venture.

Branding 184

Branding social media Marketing Millennials 184

PYMNTS

MARCH 11, 2020

With personal interactions under scrutiny due to the COVID-19 disruption, it’s a good time for retailers to take stock of their mobile and online commerce capabilities and technologies. Several companies have stepped up this week with some innovative remote solutions. Retailers can visit the company’s partner page to start the pilot.

Retail 151

Retail San Francisco Training Video 151

PYMNTS

OCTOBER 9, 2019

But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s. One recent example of the intersection of social media and retail comes from Facebook-owned Instagram. Regulation might be in the future. Amazon Stumbles.

social media 118

social media Retail Tools Examples 118

Perficient

FEBRUARY 13, 2021

These predictions are in light of the five themes I see for 2021: Telehealth as a competitive advantage, New insurance markets, More self-service digital triage tools, Mega-mergers of vertically integrated health delivery models, and. In part, this is because so much innovation ( small “i”! ) vaccine scheduling, tracing, etc.)

Tools 520

Tools Marketing System Strategy 520

PYMNTS

DECEMBER 31, 2018

There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. Ubiquitous smartphone use has changed the way consumers engage with brands. for instance, 95 percent of consumers say they’ve encountered self-checkout in retail, and 49 percent say they use it on a daily basis.

Innovation 150

Innovation Retail eBook Branding 150

Perficient

JANUARY 12, 2021

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

DECEMBER 13, 2017

Retail is perhaps an unexpected entrant into the augmented reality (AR) and virtual reality (VR) market, but it’s proving to be an area in which being there virtually can be seamlessly substituted for being there actually. Retail may just sneak up and be the dark horse that pushes the AR/VR movement from niche play to mainstream tool.

Retail 159

Retail Branding Technology Tools 159

PYMNTS

DECEMBER 31, 2020

As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. Fast-forward to the present, and Afterpay now counts more than 11 million active customers at 63,000 retailers – and most recently reported doing $2.1

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

AUGUST 13, 2019

Retail messaging startup Attentive has announced it’s raised a $40 million Series B investment led by Sequoia. The funding will be used to continue to scale operations and boost product innovation. CRM is changing,” Long said. Businesses can’t build a relationship with the modern consumer through email alone.

Retail 100

Retail Tools Capital Branding 100

PYMNTS

DECEMBER 22, 2020

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. Following customers’ lead on rolling out innovative ordering options and services has also been critical to keeping them engaged, So explained.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

DECEMBER 3, 2018

Mastercard and Next Retail Concepts announced a new way to shop online this holiday season, with a new digital environment that lets shoppers browse and buy as if they were in a physical store. In a press release , the two companies announced they are launching the platform with Fred Segal, the retail brand. ”

Retail 109

Retail Los Angeles Branding Customer Experience 109

PYMNTS

JUNE 7, 2020

The online news service reported Facebook revealed 13,000 human to human conversations across two retail spaces, furniture and fashion, were used as data for the training. Like furniture, assistants could sort by price, brand, color. Facebook’s mission is to imitate human chat by responding to images and messages as a person would.

Training 177

Training Retail Data Report 177

Bank Innovation

OCTOBER 30, 2019

Earlier this month, Ally Bank launched the Ally + Monopoly game, which allowed customers and potential clients to engage with the brand through a digital version of the popular board game. Ally Bank just closed out a personal finance experiment using storied board game Monopoly as a launch pad for financial literacy.

Tools 231

Tools Branding Innovation Strategies Groups 231

PYMNTS

JANUARY 15, 2019

The team at my Mystore-E believes they can solve that problem, with an AI tool called Tore-E that is specifically designed for retail environments. Our goal is to create a personalized shopping experience that benefits retail stores, while also catering to the customers’ wants, needs and style preferences.”.

Retail 124

Retail Ohio Tools Data 124

PYMNTS

DECEMBER 15, 2017

Retail isn’t all about taking people’s money. Today, it’s also about telling a story and building an experience that makes customers want to shop with the brand again. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

OCTOBER 29, 2020

Mastercard ’s Senior Vice President of Innovation and Startup Engagement Deborah Barta told Karen Webster in a conversation with Luis Macias , CEO and Founder of GrainChain , that COVID-19 has only intensified the issue. The question “where’s my stuff?” We're now allowing for machines and not humans to be able to add this data.

blockchain 233

blockchain Innovation Regional Technology 233

Perficient

FEBRUARY 15, 2021

In Part 1 I described an expectations gap in which 84% of consumers say the digital tools and services they use fall short of what’s expected. What’s more, this shift allowed new entrants to steal mind- and wallet-share at the expense of the established restaurant brands. Anticipating Customer Wants and Needs. In the Tolerance Zone.

Meeting 428

Meeting Study Branding Innovation 428