PYMNTS

DECEMBER 4, 2019

In case you haven’t heard by now, here’s the skinny: Expedia CEO Mark Okerstrom and CFO Alan Pickerill have resigned following a conflict over the company’s strategy, the company said in a press release on Wednesday (Dec. Eric Hart, chief strategy officer, will serve as acting CFO. Not only that, but 57 percent of “U.S.

Leadership 130

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The Financial Brand

MARCH 21, 2024

This article Why Conventional Wisdom is the Enemy of Success and Innovation appeared first on The Financial Brand. NYU’s Scott Galloway says leadership requires an ability to listen, the willingness to admit mistakes, and to see the world as it is.

Innovation 27

Innovation Leadership Branding Banking Trends 27

Perficient

MARCH 8, 2023

Promote the advancement of women into leadership roles. The program has 10 courses in topics including business finance, digital marketing, and innovation strategy. Gone are the days when a company could just add some (traditionally) feminine branding and call its efforts toward gender inclusivity sufficient.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

Perficient

NOVEMBER 21, 2023

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. We’re always seeking the best and brightest to work with us.

Industry 221

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The Financial Brand

SEPTEMBER 18, 2019

At a time of digital transformation in banking, innovation, leadership and marketing must be rethought and applied in a way not done in the past. The post It’s Time to Rethink Innovation, Leadership and Marketing in Financial Services appeared first on The Financial Brand.

Leadership 25

Leadership Innovation Marketing Branding 25

PYMNTS

FEBRUARY 6, 2020

As it reaped the benefits of its digital investments, Dunkin’ Brands added 146 net new Dunkin’ and Baskin-Robbins locations around the world in Q4, with the inclusion of 76 net new Dunkin’ locations in the U.S. Digital Innovation. Dunkin’ Brands CEO Dave Hoffmann said in a call with analysts on Thursday (Feb.

Branding 130

Branding Innovation Leadership National 130

PYMNTS

DECEMBER 20, 2019

“I am delighted to join Western Union, an iconic global brand, and work with its deeply experienced leadership to grow the business and propel its new platform strategy,” said Swanback. . The appointment follows Western Union’s Investor Day in September, where the management team revealed the company’s platform strategy.

Leadership 131

Leadership Guidelines Strategy National 131

Bank Innovation

DECEMBER 28, 2017

According to research from Walker, by the year 2020 client experience will overtake price and product as the key brand differentiator for business-to-business clients. To fully claim a seat at the leadership table requires alignment in four critical areas. Employer Branding: 10 Tips for Attracting and Retaining Top Talent.

Marketing 268

Marketing Leadership Trends Branding 268

PYMNTS

FEBRUARY 26, 2020

Mastercard , like most consumer credit connected brands, was hit hard in the early days of the Great Recession. He has served as Mastercard’s Chief Product Officer since 2016 and has headed the network’s new products and innovation team since 2018. Broader payment flows is putting it mildly, of course.

Payments 274

Payments Course Fintech Cards 274

Bobsguide

APRIL 4, 2022

Most recently, she was Executive Vice President and Global Chief Marketing Officer at Visa, where she led the organization’s global brand and marketing strategy, including all consumer, B2B, and B2B2C marketing activities that advanced Visa’s brand and business goals. She is also an Independent Board Director at Voya.

Branding 60

Branding Leadership Software Marketing Strategies 60

Gonzobanker

OCTOBER 26, 2021

On another front, you have digital disruption and fintech innovation, forcing bankers to step up their investments in transformation and more aggressively attack their existing business models. It must be what pours out from the culture, the leadership, the brand, and the operations of a modern banking institution.

Leadership 97

Leadership Compliance Strategy Branding 97

PYMNTS

JANUARY 2, 2019

Building on its leadership and expertise in the global online travel market, Booking is championing a digital revolution of travel experience. Booking also owns KAYAK, Priceline.com, Rentalcars.com and OpenTable , sites that can also help Didi expand.

Lending 183

Lending Leadership Apple America 183

NCR

MAY 4, 2017

There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. In the above report, McKinsey offered an insight into the tangible business benefits that can be gained from a successful omni-channel strategy.

Strategy 83

Strategy Customer Experience Regional Retail 83

The Financial Brand

MAY 23, 2021

Innovation in banking is required to respond to customer needs and competitive changes faster and with greater effectiveness. The post Innovation Ranks More Important Than Ever in Banking appeared first on The Financial Brand.

Innovation 43

Innovation Branding Innovation Strategies Leadership 43

The Financial Brand

JULY 29, 2021

Having innovation as a priority is the first step, but it rarely goes further without first overcoming common roadblocks. The post 4 Reasons Why Digital Banking Teams Struggle to Innovate appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Innovation Banking Trends Analysis 43

PYMNTS

JULY 3, 2018

With the completion of the deal, PayPal said it and Synchrony have extended their co-branded consumer credit card program agreement to make Synchrony the exclusive issuer of PayPal’s consumer financing program online in the U.S. “Our agreement with Synchrony accomplishes every goal we set out for our asset-light strategy. .

Leadership 101

Leadership Cards Branding Customer Experience 101

PYMNTS

OCTOBER 30, 2018

Building on its leadership and expertise in the global online travel market, Booking is championing a digital revolution of travel experience. It acquired local ride-hailing company 99 in Brazil and announced plans to expand into Japan. R-Lab has also been responsible for launching Didi’s food delivery business.

Industry 115

Industry Leadership Maine Strategy 115

The Financial Brand

NOVEMBER 16, 2021

Community banking has plenty of innovation potential, but often it takes leaving the traditional banking mindset to find the opportunities. The post Tips & Insights on Creating (or Recreating) Brand Buzz in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Branding 33

Branding Community Bank Banking Trends Analysis 33

PYMNTS

JUNE 13, 2018

Holdaway, who has an MBA from Harvard Business School, joins Barclays after 15 years at Capital One , where he held a variety of senior leadership roles in new business initiatives, internet acquisitions and partnership finance. Shane is a talented and innovative professional who is positioned well to lead cards and payments U.S.

Capital 100

Capital Cards Delaware Payments 100

The Financial Brand

SEPTEMBER 27, 2020

Creating an innovation culture with data, advanced analytics and technology will position organizations for successful digital transformation. The post Digital Transformation Demands a Culture of Innovation appeared first on The Financial Brand.

Innovation 43

Innovation Analytics Branding Data 43

The Financial Brand

AUGUST 31, 2020

Building innovation on a basic bank chassis to produce fresh growth and expansion means venturing beyond your institution's comfort zone. The post Taking a Community Bank National Demands a Niche and a Strategy appeared first on The Financial Brand.

Community Bank 31

Community Bank National Strategy Community 31

Perficient

OCTOBER 29, 2020

For any brand that promises to entertain, motivation should center on pleasure. That meant it needed viewers to not only discover its brand, download its app, register and begin watching but also to subscribe at either a $5 or $8 monthly payment level. In the FBM, motivation is defined as the reason for action.

US 294

US social media User Experience Digital Strategies 294

CB Insights

SEPTEMBER 26, 2018

One solution: in-house healthcare innovation labs. We put together a list of healthcare innovation labs from new entries to the field, as well as some of the oldest — and most familiar — names in health. Sometimes corporate innovation goes wrong , and we’ve written about corporate innovation theater before.

Innovation 73

Innovation Cleveland New York New York City 73

PYMNTS

MARCH 2, 2018

Lessor offers its own platform with Microsoft Dynamics as well as a cloud-based platform, offered to businesses under various brand names across northern Europe. Paychex’s international strategy has been to grow in Europe beyond our Germany operation,” said Paychex President and CEO Martin Mucci in a statement.

Leadership 100

Leadership Groups Software Capital 100

The Financial Brand

SEPTEMBER 19, 2021

Few in banking would deny the importance of innovation. The post 4 Practical Ways to Create Lasting Innovation in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Yet many institutions fail to make changes that produce results. Here's why.

Innovation 38

Innovation Banking Trends Analysis Trends 38

The Financial Brand

JANUARY 16, 2022

The post The Secret to Bank Innovation Goes Way Beyond ‘Culture Change’ appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Willingness to act when the outcome is unknown and to look for options on 'the edge of money' are crucial for financial institution growth.

Innovation 40

Innovation Banking Trends Analysis Trends 40

PYMNTS

JULY 18, 2018

Building on its leadership and expertise in the global online travel market, Booking is championing a digital revolution of travel experience. It acquired local ride-hailing company 99 in Brazil and announced plans to expand into Japan. As Didi plans to grow internationally, it is dealing with increased competition in its home country.

Leadership 100

Leadership Maine Strategy Capital 100

Cisco

JULY 26, 2022

The pandemic brought into focus the need for financial institutions to become more agile and resilient in the event of any disruption, not just from innovative competitors. Organizational agility is about looking for innovative ways to build resilience, protect revenue streams, streamline operations, and ensure employee engagement.

Security 162

Security Operations Leadership Data 162

The Financial Brand

JANUARY 26, 2020

The post Important Innovation Lessons for Banking from Clayton Christensen appeared first on The Financial Brand. Legacy organizations rarely create disruptive change. Banking must embrace the advice of the late Clayton Christensen to survive in the future.

Innovation 36

Innovation Branding Innovation Strategies Leadership 36

The Financial Brand

AUGUST 4, 2019

Innovation in banking needs to be an ongoing process that transcends the entire organization, improving efficiency as well as the customer experience. The post Financial Institutions Must Become Digital Innovators appeared first on The Financial Brand.

Innovation 32

Innovation Customer Experience Branding Innovation Strategies 32

The Financial Brand

OCTOBER 22, 2020

The post AI Innovation in Banking Is on the Threshold of Significant Advances appeared first on The Financial Brand. Finding the right balance of internal capabilities and outside expertise will be crucial to success and may prompt more fintech acquisitions.

Innovation 34

Innovation Branding Fintech Innovation Strategies 34

Gonzobanker

DECEMBER 17, 2021

We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution.

Fintech 147

Fintech Strategy Leadership Lending 147

Your Full Potential

MAY 31, 2016

Let’s talk about innovation. You may be innovators yourselves. Or you may work for an innovative organization. There is one irrefutable law of innovation that if enacted, will take you and your organizations to the very heights of innovation. Make innovation part of your brand promise. Here we go….

Innovation 28

Innovation Branding Strategy Marketing 28

PYMNTS

DECEMBER 6, 2016

The plan will include pushing worldwide growth of the company’s premium coffee line Reserve and the opening of 1,000 retail locations dedicated to showcasing the new brand. He has a very high chance of succeeding in this type of role and helping the brand evolve.”. told Bloomberg. told Bloomberg. “He and around the world.”. “The

Seattle 100

Seattle Retail New York Leadership 100

PYMNTS

DECEMBER 6, 2019

Merchants would be wise to consider how consumers want to pay, and whether alternative payment methods such as buy now, pay later (BNPL) could help alleviate their holiday financial stresses, according to Nick Kaplan, president of plus-size fashion brand Fashion To Figure. Expedia Leadership Shakeup Shows Power of Travel Industry Disruption.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

JUNE 3, 2016

I am not convinced we have the right leadership in place to catalyze the change necessary to win in the current global, multi-channel and dynamic environment,” Wilson wrote. “This solid foundation gives us the tools to innovate and create as we deliver long-term sustainable growth for all stakeholders.”

Leadership 100

Leadership Management US Tools 100

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. But McDonald ’s Corp. million active members.

Online 101

Online US Payments Mobile 101