PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Plaid is connected to more than 11,000 financial institutions. The price of the service was not disclosed.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

APRIL 30, 2018

Now, it’s true that some companies — including some very big names across many important sectors of the economy — are taking measured steps and experimenting with blockchain tech — aka distributed ledger technology (DLT) — in the support of use cases that address tough problems. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. Though there has been an increasing spirit of cooperation between FinTechs and traditional FIs, there’s still a lot of ground to cover.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Those partnerships also can open up opportunities for FinTechs, said Shields. A bank cannot do everything,” she said.

Payments 237

Payments Data Fintech User Experience 237

FICO

MARCH 6, 2020

A partnership aimed at helping banks, payment providers and fintechs meet the ever stronger regulatory demands while reducing effort and expense. . In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

AUGUST 4, 2020

Where once the marquee names in tech (and no shortage of FinTechs) jockeyed for primary banking services relationships, an increasing number of partnerships are now taking shape. In an announcement, the bank said it would work with Google to debut a co-branded, FDIC-insured, digital-only bank account next year.

Google 298

Google Digital Banking Course Branding 298

Insights on Business

APRIL 6, 2017

While looking at the predictions for the FinTech area for 2017, I started noticing that APIs were showing up again and again. They want a user experience that is designed, simple, easy to use, and innovative. Both FinTechs and financial institutions are striving to provide consumers with what they want.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

PYMNTS

SEPTEMBER 11, 2017

Banks can be intimidated by FinTechs and APIs (application programming interfaces) or simply feel that these things are over-hyped, and they’re not wrong, Shields told Karen Webster in a recent interview. It becomes a technological project for both the bank and for the customer. He’s the technology pro who’s seen it all.

Fintech 190

Fintech Innovation Data Technology 190

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In That way, sub-merchants don’t have to choose between keeping up or investing in their business and brand. Choose Your Own Destiny.

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. So we can actually build the bank of tomorrow based on the technology of today.”. The L-word and a banking app?

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. But with consumers having too many options to choose from, what’s an FI to do?

Data 129

Data Customer Experience User Experience Innovation 129

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

NCR

MAY 25, 2016

The disruption caused recently by the emergence of a wide range of new financial technology (Fintech) players has been a huge jolt for the banking sector, and reminded traditional players that they cannot afford to be complacent in the face of these competitors. For instance, an analysis by Goldman Sachs estimates that as much as $4.7

Fintech 45

Fintech User Experience Innovation Strategy 45

PYMNTS

OCTOBER 13, 2020

In a panel discussion with Karen Webster, six payments, banking and FinTech executives weighed in on the very nature of change that is transforming treasury banking and corporate clients in real time. Technology, he added, is simply a way to support or augment new approaches to process. Do we even have the mindset to do it?’

Fintech 190

Fintech Payments Customer Experience Examples 190

Gonzobanker

NOVEMBER 16, 2023

Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. population will soon be comprised of what’s known as “digital natives,” those born after 1989 who have lived their whole lives immersed in technology.

social media 97

social media Marketing Millennials Trends 97

Gonzobanker

OCTOBER 6, 2023

Major vendors with multiple core solutions in their portfolios can turn off bank and credit union clients to the entire brand because of staff attrition, declining service levels, and a lack of product evolution in an aging zombie core division. Avoiding the Zombies: How to Keep Your Core Banking Technology Living and Breathing Tuesday, Oct.

Strategy 97

Strategy System UX Tools 97

PYMNTS

NOVEMBER 19, 2019

For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. That raises several questions for FIs, FinTech firms and payment service providers as they figure out how to best navigate this changing world.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

MARCH 23, 2018

According to the Digital Evolution Index , more countries in more parts of the world have robust digital ecosystems, driving demand for trusted technology.?We Meanwhile, criminals are increasingly using technology designed for good in a nefarious manner. Passwords remain commonplace, despite the evolution of security technology.

Innovation 186

Innovation Security Customer Experience Technology 186

PYMNTS

MARCH 1, 2017

The majority, at 72 percent, came from FinTech. Within FinTech, banking held sway. The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. Alvo used Nestle to describe what OrderGroove’s platform and services allow major brands to accomplish.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

APRIL 19, 2017

The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. Sagar won Academy Awards in 2010 and 2011 in the field of scientific engineering for his accomplishments with facial motion technology. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. One CU upgrading its mobile technology is SAFE Credit Union , which has more than $2.3

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. This group has a relationship with technology that has never been seen before … and when I say technology, I am talking about all components of technology.”. An Analogy. and beyond. The Courage Factor.

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

NOVEMBER 22, 2017

In a recent interview with Karen Webster, Kaplan said that the core of AI in banking is to facilitate better, faster, more informed decision-making for the end user to improve their experience (and boost their lifetime value to the FI). As technology evolves, banks need to be at the forefront.”.

Data 187

Data Branding Cards Mobile 187

PYMNTS

DECEMBER 3, 2019

Small Business Credit Card Satisfaction Study, businesses are twice as likely as consumers to switch credit card brands, with many small businesses serving “relatively low” scores for issuers’ rewards, benefits and services. Power took one key friction point of the small business (SMB) credit card market to task.

Cards 101

Cards Innovation Tools Study 101

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Technology, with an emphasis on Mobile. 75% of U.S.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JANUARY 20, 2020

Not only are Fabara and his team using the latest tools, technology and tactics to defend against intrusions, but they are also building and using sophisticated tech to find fraudsters well before they are ready to be found. They love their metal cards and their branded cards,” Fabara pointed out. Going on the Offense.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. India’s Gaana Streaming Service Far Surpasses Apple, Spotify.

Google 123

Google Retail United States Online 123

Lars Markull

JULY 10, 2022

Xero, on the other hand, could (at the same time) allow users to create Xero branded accounts or cards for the benefit of creating separate virtual accounts for each client for easier reconciliation or cards for a better user experience (Embedded Banking). Financial product branding is critical.

Lending 83

Lending Branding Examples Regulation 83

Lex Sokolin

SEPTEMBER 3, 2020

finance, culture, art, technology, media, geopolitics. As a result, financial infrastructure is just our collective solution for enabling the above activities using the latest in technology?—?whether whether that technology is language, paper, calculators, the cloud, blockchain, or some other reality-bending physical discovery.

blockchain 52

blockchain Software Capital Technology 52

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. “Laggards will fail to deliver engaging digital experiences, will lose market share and become irrelevant within three to five years.”

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Cisco

APRIL 13, 2021

Especially when compared to FinTechs and other online services, banks often lag behind. Banks can compensate for this disadvantage with their well-known brand and the high level of trust of their customers . The technology provided by Cisco in the DB Medibus is stable and easy to use.

Examples 73

Examples Mobile Online User Experience 73

William Mills

SEPTEMBER 12, 2017

Cool name and branding. VERY Cool mobile, user experience. I like their branding. This technology powers a ton of other FinTech companies (something that I don’t think most people know). The company is now Envestnet, but until they drop the Yodlee brand they will always be Yodlee to me. enveil_inc.

Samsung 69

Samsung Mobile User Experience Google 69

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Founded: 2013.

Innovation 78

Innovation blockchain Technology Groups 78

Filene

APRIL 28, 2017

It creates clouds of social interactions to see who is connected to who and find out the influencers among your membership to target or prioritize a connection with that may help you tell the story to others in their circle and become your brand ambassadors.

social media 28

social media Big Data Case Study Analytics 28

Lex Sokolin

OCTOBER 14, 2020

The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law. It is a worse user experience to avoid it. Peerless Lending Lending Club represents an era of Fintech credit. Returns to scale have come from being a technology monopoly.

Lending 52

Lending User Experience Google United States 52

PYMNTS

APRIL 23, 2018

Physical retail is being disintermediated by a host of new players using digital technologies and data that further erode their relevance. The retailer became the category leader by moving yard and garage sales online and later by expanding into selling new branded products. Digital swamped physical. Software swamped hardware.

Retail 117

Retail Maine Lending Software 117