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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

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Old ATM Gets Big Upgrade As NCR Unveils ‘NextGen’ Cash Machine

PYMNTS

5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In

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How Banks Can Compete With FinTechs Under PSD2

PYMNTS

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. They are [already] being challenged by a lot of the FinTechs and the larger technology companies.”. Open Banking and the Customer Service Shift.

Fintech 122
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CellPoint Mobile Rebrands As CellPoint Digital To Power Travel Payments

PYMNTS

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. We started out with a radical, mobile-first solution. .”

Mobile 129
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Legacy FIs Losing Sight Of SMB Data Must Step Up With Digital Agility

PYMNTS

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143
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Personalization And Contextual Banking Will Drive The Consumerization Of B2B Payments

PYMNTS

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Those partnerships also can open up opportunities for FinTechs, said Shields. A bank cannot do everything,” she said. Forging Partnerships With FIs .

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Helping Small FIs Make Banking Services As Seamless As Taking An Uber

PYMNTS

They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Though there has been an increasing spirit of cooperation between FinTechs and traditional FIs, there’s still a lot of ground to cover. Davis told PYMNTS.

Community 247