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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. Quibi needed to move users above the FBM action line.

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NEW REPORT: How Voice Assistants Help Win Consumer Spend – And Their Trust

PYMNTS

Many consumers consider familiar payments brands like Google Pay and Amazon Pay to be a sign of trustworthiness, while others look at the overall quality of a site when deciding whether to buy from it. This leaves many in the dark about the specific steps they should take to optimize their operations for their particular circumstances.

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X-Border Marketplaces And The Search for Better Payout Solutions

PYMNTS

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Companies need to partner with acquiring banks and a host of other vendors in the region, in addition to setting up a treasury operation for managing risk and keeping the business afloat.

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How Google Might Get Its Apps Around Apple’s Closed Ecosystem

PYMNTS

Even with its computer products, iOS is the only factory-approved operating system — though cracking the hood open and installing Linux isn’t out of the question. Would the normal 30 percent revenue fee cover Chrome-based Google apps even though they were never downloaded from, or even listed in, the App Store to begin with?

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Hollywood’s Newest Special Effect, Digital Banking?

PYMNTS

Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. TO DOWNLOAD THE APRIL EDITION OF THE PYMNTS DIGITAL BANKING TRACKER™, CLICK THE BUTTON BELOW. . . About the Tracker.

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What consumers demand of banking loyalty programs and how to exceed their expectations

NCR

While expanding the set of rewards available through an online redemption store is one option for financial services brands, it’s also important to consider the role of offline, in-store engagement redemption solutions – as this mechanism for engagement is experiencing somewhat of a renaissance in popularity.

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