Perficient

NOVEMBER 17, 2020

At the same time, Covid-19 presents opportunities for business leaders in the banking industry and beyond to develop strategies and branding that will define their future, as distinct market forces and customer behaviors will certainly emerge in the “new normal.” Mobile end-to-end account opening is one of those areas. Banks have seen a 14.5%

Mobile 294

Mobile Online Conference Customer Experience 294

PYMNTS

DECEMBER 17, 2020

United Kingdom retailers saw the equivalent of €706 million ($827 million) in card fraud losses in 2019, for example, and the pandemic is expected to add to these woes as it pushes more retail shopping online. For more on these and other digital fraud news items, download this month’s Tracker.

Fraud 255

Fraud Online Retail Examples 255

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. social media users are “very confident” that those platforms would protect users’ data, according to Pew — with 64 percent calling for more regulation of online advertisers.

Online 101

Online social media Baltimore Data 101

PYMNTS

JANUARY 26, 2021

CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. Los Angeles-based immigrant-focused technology solution provider Welcome Technologies has announced that it has selected PSCU to provide processing and support services for its first credit card offering.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

MAY 22, 2017

That’s Neo Technology’s specialty. The company created Neo4j — an open-source graph database technology that has become the world’s leading graph database — in 2007, and the technology now serves over 200 clients including eBay, Walmart, IBM, and NASA. So how did this idea go from two-ply to worldwide?

Technology 101

Technology Data Retail Fraud 101

PYMNTS

AUGUST 24, 2020

PYMNTS’ latest research report, Mastering Multichannel Commerce Playbook: The New Retail Reality , in collaboration with Citi , examines these technological and consumer behavioral shifts and looks at three emerging channels: direct-to-consumer (D2C), subscription and digital business-to-business (B2B) commerce platforms. billion in 2020.

Retail 216

Retail Report Case Study Study 216

PYMNTS

JANUARY 17, 2020

CarGurus is a successful company that went public in 2017, and it’s going to keep Autolist as its own brand and website. Like CarGurus, Autolist is a tech-centric online auto shopping provider,” Jeremy Sacco, CarGurus’ director of B2B content and communications, wrote in a blog post.

San Francisco 130

San Francisco Boston Leadership Branding 130

PYMNTS

DECEMBER 26, 2016

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. For years, mobile payment providers had been pushing solutions for mobile pay in-store, but a few things were not there yet: mobile adoption, mobile technology and consumer sentiment. Download the eBook. UberEATS is growing in popularity.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

MAY 22, 2020

We are now seeing women fashion shoppers get more comfortable buying online, and with The Yes and other new apps and services, it gets easier and more fun. The trend to buy online has continued to grow every year since 2000 but we are clearly seeing the acceleration of that trend. Then this pandemic hit.

Branding 132

Branding Trends Online Retail 132

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

JUNE 26, 2020

But the real story is a complete and radical repositioning of one of the world’s leading brands toward Digital 3.0. During this difficult time, Nike has inspired and offered hope, and as a result, worldwide affinity for our brand deepened during COVID-19 with our You Can’t Stop Us campaign receiving more than 2 billion impressions to-date.

Branding 131

Branding social media Strategy US 131

PYMNTS

JANUARY 8, 2019

While the holiday retail rush meant big gains for some retailers, it also came with an influx of fraud, both in-store and online, as fraudsters took advantage of a high-pace, high-volume period of transactions. In fact, over 5 percent of online retail revenue is now lost to fraud. By 2020, it’s estimated that U.S. Last year, the U.S.

Fraud 166

Fraud Retail Security Branding 166

PYMNTS

MARCH 24, 2017

Whether in online marketplaces or in the brick-and-mortar space, the best merchants want to make shopping an easier experience for their customers. In an effort to address shopping cart abandonment, some companies are seeking to improve the shopping experience by refining the shopping cart itself with connected robotic technology.

Online 113

Online Retail Technology Company 113

PYMNTS

FEBRUARY 19, 2019

In the digital age, quick service restaurants (QSRs) have a host of technologies at their disposal to remove friction in the ordering process and drive repeat visits, such as self-service kiosks and mobile apps. Consumers have generally had strong positive experiences with digital technology. Roughly 83.6 now support Apple Pay.

Apple 174

Apple Branding Innovation Cards 174

PYMNTS

OCTOBER 14, 2020

Restaurants are working overtime to ensure their ordering systems are as friction-free and secure as possible, with many deploying advanced technologies to do so. Fast food giant Burger King is also exploring alternative ordering options, including a brand-new restaurant concept.

Analytics 161

Analytics Fraud Data Mobile 161

PYMNTS

OCTOBER 3, 2019

The new Order To Eat Tracker highlights how several major brands are embracing third-party delivery services, loyalty programs and other ordering solutions in an effort to win over customers. Quick service restaurant (QSR) chain Boston Market is among the restaurant brands making their first forays into loyalty rewards.

Branding 139

Branding Boston Mobile Online 139

PYMNTS

FEBRUARY 27, 2020

Cashierless technology is finally hinting at a mainstream rollout, with 7-Eleven’s announcement that it is piloting a cashierless store, taking a cue from Amazon and Walmart. Meijer says its mobile app has been downloaded more than one million times. internet users believe cashierless technology will improve the shopping experience. “A

Retail 136

Retail Seattle Mobile Samsung 136

PYMNTS

FEBRUARY 18, 2020

These “ghost kitchens” are delivery-only, with owners spending less on property and directing funds into technological investments, lower menu prices and other concerns. The brand is now piloting a new store model intended to better support such takeout and delivery purchases. To read the full story, download the Tracker.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

OCTOBER 9, 2018

The partnership with Amazon will allow eCommerce sellers to use their Alexa voice assistant device, or download the Alexa app on their smartphone, to carry out hands-free business shipping tasks, including managing orders, shipping orders, printing labels, packing slips and picklists, purchasing postage and checking postage balances.

Examples 116

Examples Online Operations Branding 116

PYMNTS

JUNE 15, 2017

This month’s PYMNTS.com Omnicommerce Tracker™ , powered by Vantiv, looks at the latest advancements in smart technology that are powering sales, both online and in-store. Chatbots, robotics and other smart technology aren’t just powering online purchases — they’re in stores too. Bringing Omni to Brick-and-Mortar.

social media 130

social media Report Minnesota Retail 130

PYMNTS

MAY 25, 2017

Whether a brand is selling athletic apparel globally, or it’s trying to sell parents on letting their kids build their own teddy bears, the bottom line is almost always conversions. Before Deck and his team became a software team, they were consultants, helping athletics brands and retailers design omnichannel commerce strategies.

Software 112

Software Branding Online Retail 112

PYMNTS

MARCH 4, 2020

To truly stand out from the crowd, brands must go beyond the transaction and create enhanced experiences and engagement opportunities across the entire customer journey,” the report states. “On Consumers are wary of excessive data collection and prefer that brands use information specific to the program. What Consumers Want.

Retail 131

Retail Branding Report Tools 131

PYMNTS

MARCH 8, 2019

Both well-known and emerging brands are turning to mPOS solutions with the goal of delivering seamless, convenient customer experiences. For more on the latest mPOS headlines, download the Tracker. Download this month’s Tracker to read the feature story. To read the full Deep Dive, download the Tracker. About the Tracker.

Samsung 142

Samsung Survey Atlanta Mobile 142

PYMNTS

FEBRUARY 27, 2019

Even in an age when shoppers can order groceries online and have them delivered straight to their doors, the vast majority of consumers are still shopping the traditional way – hopping in their cars and heading to their local brick-and-mortar grocery store to shop the aisles or pick up an online order. Roughly three in 10 – or 27.1

Maine 135

Maine Seattle Online Retail 135

MyBankTracker

APRIL 9, 2021

The innovation of 5G technology is the next step in the evolution of mobile communication. And, not surprisingly, many investors are interested in the technology. What is 5G Technology? Currently, most phones and devices that connect to the cellular network use 4G technology. What Companies are Involved in 5G Technology?

Technology 52

Technology How To Apple Company 52

CB Insights

JUNE 5, 2019

Download the free report to get a break down of all the industries facial recognition is disrupting and how. Biometric technology such as facial recognition can quickly and accurately identify individual people and their emotional state, making it a powerful tool for ensuring security and preventing fraud.

Technology 78

Technology US Company Security 78

PYMNTS

SEPTEMBER 21, 2018

Shopping for apparel online is tricky in any case, and shopping for accessories can be particularly taxing because, while one can get a fine feel for the look of a piece, the actual fit is something quite difficult to discern — as looking at an image of an object doesn’t quite tell its scale. However, stay tuned.

social media 155

social media Tools Branding Online 155

CB Insights

OCTOBER 23, 2018

Consumers are now buying CPG goods online, via mobile, at the office, through on-demand delivery, in meal kits and personalized services, by using smart home and voice technology, and more. Pinnacle Foods, which owns Vlasic pickles and other brands, has been targeted by activist investor Jana Partners. Short-term challenges.

Branding 73

Branding Industry Retail Strategy 73

PYMNTS

MAY 28, 2019

With abundant choices in many aspects of their lives, consumers expect a range of options when it comes to online shopping, ranging from picking out clothes to making travel plans. Half of global online transactions are expected to take place in Asia this year. By 2021, close to 90 million – or 86.5 Just under $3 billion – or $2.7

Apple 159

Apple Mobile Fraud Branding 159

PYMNTS

JANUARY 22, 2019

In a new PYMNTS interview, Karen Webster and Rich Stuppy, chief customer experience officer at Kount , talked about all the recent digital and mobile strides that QSRs have been making — and why they are still behind the curve when it comes to protecting their technology, customers and brand reputations from online criminals.

How To 144

How To Fraud Online Mobile 144

CB Insights

OCTOBER 9, 2018

Despite the rise of e-commerce and mobile, the physical channel still plays an important role in consumer experience — and retailers are increasingly leveraging technologies to stay afloat. Cashier-less technology is one of the latest trends to dominate conversation. The technologies supporting a cashier-less environment.

Retail 71

Retail Technology San Francisco Mobile 71

PYMNTS

JULY 31, 2017

Mobile order-ahead technology has changed the game for restaurants, even for those that aren’t focused on speed. But could declining consumer appetite for downloading lots of individual apps (the mobile variety) add a new ingredient to the revolution? They’re the almost-silent beat of the mobile ordering revolution. Place order — tap.

Mobile 101

Mobile Branding Technology Online 101

PYMNTS

DECEMBER 30, 2016

Technology disruption continued its significant, rapid and relentless journey throughout 2016, making it clear that we are in the midst of three major concurrent inflection points: changes in retail, FinTech disruption and a demographic shift in purchasing power. Download the eBook. The payments ecosystem is being redefined.

eBook 140

eBook Payments Customer Experience Retail 140

PYMNTS

JUNE 15, 2020

Hospitals have also changed their procurement approaches and adopted new methods, such as using online marketplaces, as they explore their options for securing PPE. The vendors say the technology allows users to quickly pivot to making PPE, as 3D printers do not require intensive changes to equipment or workflows to produce specific items.

United States 161

United States Report Operations Examples 161

PYMNTS

SEPTEMBER 27, 2017

If retailers put several pieces together — at scale, leveraging the desires of customers to connect to products and brands, and bringing the value of those brands across online tools and environments — this is a strategy that can yield strong results, Yatskan advised. Take TOMS Shoes, as an example from the Skava whitepaper.

Retail 104

Retail Branding Online Examples 104

PYMNTS

NOVEMBER 2, 2018

Online payments company Stripe seems to be following suit as well, stepping into the brick-and-mortar retail world with an mPOS device of its own. which required a single device that could satisfy the varying needs of its different brands. For the full story, download the Tracker. Such was the case for Gap Inc.

Report 155

Report Retail Branding Resources 155

PYMNTS

OCTOBER 11, 2018

She discussed the new technologies the franchise is currently testing — including kiosks, apps and loyalty programs — at its nearly 30,000 locations in the U.S. Introducing technologies like robust digital apps for ordering meals, for pickup and delivery, has become necessary. This is where we are in QSR. Creating a mobile experience.

Innovation 158

Innovation Mobile Online Customer Experience 158