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The growing interest in digital banks

Insights on Business

There are interesting characteristics both in the new entrants and in the more established digital banks. Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials.

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A new digital bank needs a new customer service experience

Insights on Business

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Protection (Security). Day-to-day tasks.

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How Wells Fargo Uses AI, Biometrics To Fight Money Laundering

PYMNTS

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. Around the Digital Banking World.

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Teenager-Focused Digital Bank Wins Fresh Funding

PYMNTS

Much thought is given to millennials and even Generation Z — consumers who were born during fixed periods of time, and who are having an increasing impact on payments and commerce. But let’s not forget the role of the teenager in digital retail, financial services and transactions. The latest evidence of that comes from Europe.

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This Week’s Reads: Wearables, Biometrics, Digital Banks

Banking 2020

Articles via PYMNTS.com, Bank Innovation, Information Age, The Financial Brand. Why biometrics will go hand in hand with the wearables revolution: As wearables grow in popularity, the security of these devices will continue to be a hot topic and biometrics may be just in time to provide a solution. What have you been reading?

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Credit Unions’ Digital Future: More Like YouTube, Less Like Online Banking

PYMNTS

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

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How A Digital Makeover Could Be Key To CUs’ Member Acquisition Plans

PYMNTS

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.