The Financial Brand

NOVEMBER 22, 2021

Skyrocketing adoption of fintech is not only changing the way consumers bank, it’s changing how they live, think, and interact with money. The post Millennials Now Trust Fintechs as Much as Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Millennials Fintech Banking Trends Analysis 43

PYMNTS

MARCH 12, 2019

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. Around the Digital Banking World.

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Digital Banking Fraud United States Security 209

PYMNTS

OCTOBER 7, 2019

Miami-based NYMBUS announced the licensing of NCR’s D3 Digital Banking platform (D3) to give financial institutions the opportunity to quickly offer customers new brands, the FinTech announced in a press release on Monday (Oct.

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Miami Digital Banking Branding Meeting 109

Banking 2020

MARCH 27, 2015

Articles via Mobile Commerce Daily, Wall Street Journal, The Financial Brand, Banking Exchange. Marketers must understand mobile banking consumers’ lucrative potential: More than 90% of banking households in the U.S. use digital channels to access their banks. They are the customer of the future.”.

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Millennials Digital Banking Mobile Branding 40

The Financial Brand

SEPTEMBER 8, 2020

Wealthfront founder, Andy Rachleff, reveals strategies that will continue to evolve to enable them to serve the needs of Millennials with investable assets. The post Wealthfront: A Digital Solution In The Battle For Millennial Deposits appeared first on The Financial Brand.

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Millennials Strategy Branding Digital Banking 43

The Financial Brand

JULY 29, 2020

imagin from CaixaBank is a lifestyle platform that supports a community of Millennial customers where engagement extends beyond banking services. The post CaixaBank Introduces Lifestyle Platform Targeted To Millennials appeared first on The Financial Brand.

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Millennials Community Branding Innovation Strategies 39

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

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Digital Banking Branding Innovation Strategies ATM 43

PYMNTS

SEPTEMBER 12, 2019

Online bank Aspiration, which has a socially conscious mission, recently announced it would give customers 3 to 5 percent back on purchases from socially conscious brands, according to a report by Bloomberg. Aspiration said the retailers and the bank will jointly fund the rewards.

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Online Branding Millennials California 135

Banking 2020

APRIL 3, 2015

Articles via PYMNTS.com, Bank Innovation, Information Age, The Financial Brand. Designing a digital bank: What are millennials looking for in their financial institution? Spotlight banking biometrics digital banking financial institutions internet millennials payments security smartphone wearables'

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Digital Banking Millennials Security Branding 40

The Financial Brand

OCTOBER 26, 2020

The post Four Ways Banks Must Change Before Millennials & Gen Z Will Love You appeared first on The Financial Brand. Despite all the fintech apps, consumers will give more business to traditional institutions if service is personalized, imaginative, trusted.

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Millennials Branding Fintech Customer Experience 32

PYMNTS

AUGUST 14, 2018

2 billion: The amount of deposits Canada’s first digital bank EQ has taken in since its founding in 2016. $1 51 percent: Share of millennials who are more willing to purchase from brands that offer a strong mobile experience.25 billion: Valuation attached to China’s Baby Tree platform after Alibaba’s investment. $2

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PYMNTS

JANUARY 8, 2019

By 2016, Chime was in the market with the full suite of features that digital banks offer today. As a pure-play digital bank, Chime offers as its primary product an entirely mobile/digital banking application that gives customers access to a network-branded debit card and a savings account.

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Digital Banking Tools Cards Millennials 160

The Financial Brand

SEPTEMBER 14, 2020

It's both a payment and lending challenge — banks must match fintechs' point of sale 'buy now, pay later' service or they'll lose share. The post Gen Z, Millennials and COVID Fueling Rise in Hybrid Credit Card Alternatives appeared first on The Financial Brand.

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Millennials Cards Lending Branding 36

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

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Online Millennials Digital Banking Maine 123

The Financial Brand

SEPTEMBER 6, 2018

Here's how financial marketers can win more Millennial relationships by blending a private banking model with a digital banking experience. The post Building a Hybrid Digital + Private Banking Model for Millennials appeared first on The Financial Brand.

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Millennials Digital Banking Branding Marketing 23

The Financial Brand

SEPTEMBER 28, 2020

Preoccupation with young consumers leads many to miss the huge digital potential of older adults. The post Why You Can’t Afford to Design Digital Banking Only for Gen Z appeared first on The Financial Brand. Often only small UX adjustments are needed.

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Digital Banking UX Branding Customer Experience 42

The Financial Brand

OCTOBER 18, 2018

Clunky digital account opening is the biggest reason applications are abandoned. The post Why Millennials Refuse To Open Bank Accounts Digitally appeared first on The Financial Brand. This costs financial institutions countless new customers.

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Millennials Branding Customer Experience Digital Banking 33

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Digital demands. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com.

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Digital Banking Regional Customer Experience Industry 49

PYMNTS

JUNE 22, 2017

New digital banking solutions are creating new options for these citizens to make a difference in the world through their consumer purchases. Nearly a third of consumers today make purchases from brands that reflect their social and environmental values, according to a recent survey. “We The Right Tool for Millennial Shoppers?

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Millennials Digital Banking Survey Tools 117

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 26

Digital Banking Branding Innovation Strategies ATM 26

PYMNTS

FEBRUARY 25, 2020

One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers. And in surveys at least, they don’t exhibit much loyalty to FIs.

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Mobile Cards social media Survey 153

PYMNTS

MAY 4, 2017

Regional banks have struggled to keep pace with technological shifts and maintain market share and have undertaken efforts to increase ATM counts to look bigger, perhaps, than they actually are, eyeing both brand presence and functionality. ATM access is critical for some services, as 55 percent of small businesses in the U.S.

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ATM Millennials United States Study 192

PYMNTS

MARCH 2, 2018

Several major banks and FIs — including Bank of America, Discover and Wells Fargo, among others — offer cash back rewards on their credit card products to entice customers and encourage brand loyalty. For millennials, these cards simply don’t induce the same debt-based anxieties as credit cards. Think like a retailer.

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Millennials San Diego Cards Retail 101

PYMNTS

SEPTEMBER 19, 2019

million-plus millennials in the country. . Douugh partnered with Mastercard earlier this year and rolled out a co-branded Douugh debit card in the U.S. ”We The Savings Jar component is structured to assist Douugh users with picturing and pursuing their savings goals. There is a waiting list in the U.S.

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Fintech Millennials Cards America 148

PYMNTS

APRIL 10, 2018

By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion.

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Mobile Digital Banking Millennials Online 101

The Financial Brand

JULY 1, 2020

If not offered the right digital tools, Millennials and Gen Z will put the funds in fintechs that compete with banks and credit unions. The post Financial Institutions at Risk of Losing Out in Coming Wealth Transfer appeared first on The Financial Brand.

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Millennials Tools Branding Fintech 38

Banking 2020

MARCH 7, 2015

Articles via The Financial Brand, Credit Union Times, Finextra and Mobile Payments Today. 8 astonishing facts bankers should know about millennials: Did you know that recent data shows that 52% of millennials prefer non-traditional payments ? What have you been reading?

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Mobile Millennials Payments social media 40

Accenture

SEPTEMBER 22, 2019

Neo-challenger banks have several advantages over their traditional counterparts—including having lower operational costs, because their tech stacks are cheaper to run, and offering a tailored online experience that appeals to Millennials.

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Innovation Metro Apple Marketing 150

The Financial Brand

FEBRUARY 9, 2020

Shift is powered by Millennials' love of interactive mobile banking tools. Biggest banks have clear edge over regionals, consumer study shows. The post Digital Overtaking Branches as the Place Consumers Get Advice appeared first on The Financial Brand.

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Millennials Regional Study Tools 38

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

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United States Security Innovation Mobile 174

Independent Banker

AUGUST 9, 2016

Banking customers are no different. Statistics are especially compelling for those trying to attract and maintain the millennial segment. Community banks should evaluate solutions that align with their service-oriented traditions and bring value to customers throughout their communities. 2 – Chaudhuri, S. 2014, August 8).

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American Banker

JANUARY 2, 2017

Though banks are bigger in peer-to-peer payments overall, Venmo is better at functionality and branding and millennials love it. Now banks are launching Zelle with high hopes and the advantage of real-time speed. Can they catch up? Should they even bother?

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Millennials Payments Branding social media 49

PYMNTS

JULY 15, 2016

Brad Fauss, CEO of the National Branded Pre-Paid Card Association and MPD CEO Karen Webster dug into the potential for these rules to create the kind of inconsistencies that could very well disadvantage the very consumers that the CFPB intended to protect. And for some consumers, especially millennials, that’s just not their choice.”

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Cards Millennials Regulation Cyber Security 100

The Financial Brand

MAY 11, 2021

While consumers are flocking to digital banking at a record pace, their banking preferences and behaviors still vary by generation. The post How the Pandemic Altered Generational Preferences in Banking appeared first on The Financial Brand.

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Digital Banking Branding Millennials Marketing 40

CB Insights

DECEMBER 10, 2020

Bank of America, for one, saw profits drop 16% year-over-year (YoY) in Q3’20 to $4.9B. The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. Investment banking.

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PYMNTS

NOVEMBER 8, 2017

Millennials are taking a mobile-first approach to banking, driving that transformation. However, older populations — and even millennials — still need the services provided by bank branches. Demographics are changing in the U.S., though, and the ways people do business are changing along with them.

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ATM Strategy Mobile Millennials 126

Insights on Business

FEBRUARY 27, 2019

And yes, for now you can still reach profit objectives and meet C/I ratio targets—while investing in more mobile and internet banking capabilities on the side. To ensure success in 2025, however, the focus should be on customers who use newer models in digital channels: Generation Y, Z, and Alpha, too—the children of millennials.

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Customer Experience Mobile Millennials Examples 107