Banking 2020

MARCH 27, 2015

Articles via Mobile Commerce Daily, Wall Street Journal, The Financial Brand, Banking Exchange. Marketers must understand mobile banking consumers’ lucrative potential: More than 90% of banking households in the U.S. use digital channels to access their banks. What have you been reading?

Millennials 40

Millennials Digital Banking Mobile Branding 40

PYMNTS

APRIL 10, 2018

By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion.

Mobile 101

Mobile Digital Banking Millennials Online 101

PYMNTS

AUGUST 14, 2018

. $2 billion: The amount of deposits Canada’s first digital bank EQ has taken in since its founding in 2016. $1 51 percent: Share of millennials who are more willing to purchase from brands that offer a strong mobile experience.25 1 million: What a NYC taxi medallion cost in 2015.

Data 100

Data Millennials Bitcoin cryptocurrency 100

PYMNTS

JANUARY 8, 2019

By 2016, Chime was in the market with the full suite of features that digital banks offer today. As a pure-play digital bank, Chime offers as its primary product an entirely mobile/digital banking application that gives customers access to a network-branded debit card and a savings account.

Digital Banking 160

Digital Banking Tools Cards Millennials 160

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies.

Mobile 105

Mobile Community Bank Community Technology 105

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 43

Digital Banking Branding Innovation Strategies ATM 43

Banking 2020

MARCH 7, 2015

Articles via The Financial Brand, Credit Union Times, Finextra and Mobile Payments Today. 8 astonishing facts bankers should know about millennials: Did you know that recent data shows that 52% of millennials prefer non-traditional payments ? What have you been reading?

Mobile 40

Mobile Millennials Payments social media 40

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Digital demands. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

The Financial Brand

SEPTEMBER 28, 2020

Preoccupation with young consumers leads many to miss the huge digital potential of older adults. The post Why You Can’t Afford to Design Digital Banking Only for Gen Z appeared first on The Financial Brand. Often only small UX adjustments are needed.

Digital Banking 42

Digital Banking UX Branding Customer Experience 42

PYMNTS

JUNE 22, 2017

New digital banking solutions are creating new options for these citizens to make a difference in the world through their consumer purchases. Nearly a third of consumers today make purchases from brands that reflect their social and environmental values, according to a recent survey. The Right Tool for Millennial Shoppers?

Millennials 117

Millennials Digital Banking Survey Tools 117

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 29

Digital Banking Branding Innovation Strategies ATM 29

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

The Financial Brand

OCTOBER 18, 2018

Clunky digital account opening is the biggest reason applications are abandoned. The post Why Millennials Refuse To Open Bank Accounts Digitally appeared first on The Financial Brand. This costs financial institutions countless new customers.

Millennials 33

Millennials Branding Customer Experience Digital Banking 33

Banking 2020

FEBRUARY 9, 2016

Mobile is no longer for a small slice of society; it’s redefining the way people live on a global scale. In addition to the growing proliferation of mobile phones in society, the way we use them is evolving, too. Less than 10 years ago, many consumers were reluctant to dip their toes into the waters of mobile banking.

Mobile 40

Mobile Industry Millennials Survey 40

PYMNTS

NOVEMBER 8, 2017

Pundits prophesy a cashless society — and indeed, vast swaths of consumers are migrating to digital and mobile channels for many of their banking needs, as shown by a decline in the number of brick-and-mortar retail bank branches. Millennials are taking a mobile-first approach to banking, driving that transformation.

ATM 126

ATM Strategy Mobile Millennials 126

The Financial Brand

FEBRUARY 9, 2020

Shift is powered by Millennials' love of interactive mobile banking tools. Biggest banks have clear edge over regionals, consumer study shows. The post Digital Overtaking Branches as the Place Consumers Get Advice appeared first on The Financial Brand.

Millennials 38

Millennials Regional Study Tools 38

Insights on Business

FEBRUARY 27, 2019

Your executive teams may feel that their current mobile apps and internet banking operations are sufficient. And yes, for now you can still reach profit objectives and meet C/I ratio targets—while investing in more mobile and internet banking capabilities on the side. Use case: Focus on the millennial market with mobile.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

SEPTEMBER 3, 2018

And perhaps banks and merchants would do well to keep in mind that Canada provides a telling example of what happens in a friction-filled payments experience, as 53 percent of consumers in that country will abandon transactions should the process prove a rocky one. Digital Banking: Looking Cross-Border For New Opportunities .

Mobile 100

Mobile Course Digital Banking Survey 100

NCR

FEBRUARY 17, 2017

So when it comes to omnichannel banking, financial institutions (FIs) should be focused on delivering a coherent service across all customer touchpoints. That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel.

ATM 85

ATM Mobile Strategy Fraud 85

American Banker

JANUARY 2, 2017

Though banks are bigger in peer-to-peer payments overall, Venmo is better at functionality and branding and millennials love it. Now banks are launching Zelle with high hopes and the advantage of real-time speed. Can they catch up? Should they even bother?

Millennials 49

Millennials Payments Branding social media 49

Tech and Finance

JULY 13, 2016

Alarm bells are sounding in boardrooms of regional and mid-tier banks across the U.S. The largest national banks have pulled ahead in mobile, according a recent Forrester report — the 2016 U.S. Mobile Banking Functionality Benchmark. Jim Marous, co-publisher of The Financial Brand, said the J.D.

Regional 28

Regional Mobile Millennials Study 28

PYMNTS

JULY 18, 2019

As millennials rise through the ranks and within the ranks, we see the rise of what he termed “digital natives.”. In exploration of just who those natives might be, he explained, “These are the kids that actually have been born with a mobile device in their hand. That bifurcation comes, said DeRosa, as demographics shift.

Innovation 155

Innovation Study Technology Millennials 155

CB Insights

OCTOBER 10, 2018

See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Why now for digital banking startups. Digital banking adoption among consumers and small businesses (SMBs) is at an inflection point. Incumbents Play Catch-Up. savings accounts.

Retail 78

Retail Cards Millennials Mobile 78

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. mobile-first bank accounts.

Cards 71

Cards Fintech UX Strategy 71

PYMNTS

SEPTEMBER 23, 2016

Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it. Consumers want the latest mobile capabilities.

Mobile 100

Mobile Community Bank Tools Community 100

PYMNTS

DECEMBER 15, 2017

is a rally cry that would perk the ears of many millennials, but how about “ Mastercard , assemble?”. Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product.

Millennials 134

Millennials Management Cards Security 134

Tech and Finance

JUNE 14, 2018

to a friend, family member, or colleague…Sixty-two percent of immigrants trust mobile technology to handle their finances. Latin American banks are racing to deliver digital banking to the masses says report released today by Temenos. Most notably, merchant support for Apple Pay has gone down from 48% to 35%.

Survey 28

Survey Millennials Fraud Mobile 28

Banking 2020

AUGUST 23, 2015

Articles via Banking Exchange, The Financial Brand, BankNews. Going digital –really digital: Although mobile and online banking capabilities are often the first step in going digital, research suggests that this step isn’t nearly enough for a financial institution to be considered “digital savvy.”.

Mobile 40

Mobile Online Branding US 40

The Financial Brand

JANUARY 11, 2021

What bankers must know about this tech-powered 'alt bank.'. The post Is Challenger Bank Chime the Future of Retail Banking? appeared first on The Financial Brand. The Chime juggernaut received a rocket boost from COVID's impact on consumers.

Retail 40

Retail Branding Customer Experience Innovation Strategies 40

The Financial Brand

OCTOBER 8, 2020

Looking to cement its dominance in retail banking, Bank of America created Life Plan 1.0, a digital app tightly tied to in-person experience. The post Inside the Strategy Behind BofA’s Digital Life Planning App appeared first on The Financial Brand.

Strategy 40

Strategy America Branding Retail 40

PYMNTS

OCTOBER 29, 2018

And as more inventory shifts to the mobile devices that don’t drive the same conversion numbers for Google as desktop does, analysts worry that the slowdown – and the revenue losses that come with it – could continue. Online and digital banking is an innovation enjoyed by many consumers, as is P2P payments.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. DIGITAL BANKING TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

JULY 9, 2018

Store-based installment plans have existed for decades, but now point-of-sale credit innovators offer consumers the chance to finance the purchase of individual products in-store and online, via white label or branded solutions. Is the fit with my usual size in this brand of jeans the same in the same size with another brand?

Strategy 105

Strategy Millennials Online Branding 105

Gonzobanker

DECEMBER 20, 2019

The bank’s strategy is laser-focused. mobile, remote capture); it partners with the likes of Google, Schwab and TrueCar; and its talent is active every day with 150+ agile team members creating new capabilities and the highest Net Promoter Score in banking. . The bank that got hacked via AWS wins the tech award?

Idaho 148

Idaho Conference Data Marketing 148

NCR

NOVEMBER 15, 2017

One institution that has recognized the value of simplicity is Wells Fargo, which recently announced a new digital banking experience designed to give customers a unified view of their “fragmented financial lives” – Control Tower. The post Should banks be working to make customers’ lives simpler?

Customer Experience 59

Customer Experience Mobile Digital Banking Millennials 59

FICO

JANUARY 19, 2018

By no means, though, is the banking digital transformation complete. With mobile phones, consumers continue to gain unprecedented access to more information and services in the palm of their hand. If that percentage seems high to you, perhaps it’s because you thought “only millennials” have those kinds of needs.

Analytics 45

Analytics Millennials Retail Data 45

PYMNTS

NOVEMBER 18, 2019

Smart, too, because instead of trying to be the bank, Google is leveraging the brand name, banking infrastructure and reputation for trust and stability of two banks, one of which is among the world’s largest global financial institutions, to acquire new users for that product and for Google Pay.

Google 177

Google Study Payments Branding 177