Bank Innovation

JULY 27, 2018

You might not expect the nation’s leading mobile bank, with north of 31 million users, to be in a hurry to build a digital bank under a new brand, but that’s just what JPMorgan Chase did last October with Finn.

Fintech 170

Fintech National Innovation Digital Banking 170

PYMNTS

JANUARY 29, 2021

Plaid’s Deposit Switch Streamlines Digital Bank Account Funding. The FinTech says Deposit Switch comes with immediate and backup processes for consumers who are implementing recurring account funding. NEW DATA: Five Key Features for Improving Mobile Banking App Satisfaction.

Digital Banking 132

Digital Banking Payments Mobile Branding 132

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Trust Advantage.

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

AUGUST 21, 2019

Legacy banks have their work cut out for them if they want to survive another century as key players in the digital banking world. This is driving legacy banks to take a closer look at their own products and strategies, with many rising to the challenge. Around the Digital Banking World. About the Tracker.

Trends 194

Trends Digital Banking Innovation Regional 194

PYMNTS

MAY 15, 2019

Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated digital banking space. Around the Digital Banking World. Other banks are looking to upgrade the way they’ve designed their mobile banking features, including U.S.

Digital Banking 189

Digital Banking Mobile Meeting Fintech 189

PYMNTS

JULY 8, 2019

InstaReM is currently preparing to apply for one of five (two retail, three wholesale) digital banking licenses that the city-state of Singapore announced it would be issuing earlier this month. The appeal of the banking license is it ensures the fact that they can provide the full spectrum of services,” he said. “But

Digital Banking 176

Digital Banking Innovation Cards Lending 176

PYMNTS

APRIL 21, 2016

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. Should they fold digital banking services into their existing traditional brick-and-mortar accounts, or spin them off into stand-alone, digital-only entities? Why spin out?

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100

PYMNTS

APRIL 19, 2017

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. About the Tracker.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Digital banks. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

MAY 4, 2016

In the latest installment of our Commander-in-Chief series, Glen Fossella, EVP of Enterprise Growth at Urban FT , explains why spurring growth starts with showing the value in transforming digital banking into a service customers can’t live without. PYMNTS: What’s the biggest unfilled potential of mobile?

Digital Banking 100

Digital Banking Mobile Branding Payments 100

PYMNTS

JUNE 21, 2019

percent of customers reported that having a mobile app is “very” or “extremely” important to them in terms of their CUs’ offerings. Moreover, PSCU’s SVP of Product Denise Stevens told PYMNTS in a recent interview, credit union operators can feel the direction the digital winds are blowing. Finding Friendly Ground With FinTech Firms.

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Fintech Fraud Data ATM 163

The Financial Brand

FEBRUARY 10, 2020

Fintech's patience paying off as it nears final hurdles, setting stage for major new digital banking competitor. The post FDIC Greenlights Mobile-First Fintech Varo Money for Deposit Insurance appeared first on The Financial Brand.

FDIC 33

FDIC Mobile Fintech Digital Banking 33

PYMNTS

SEPTEMBER 30, 2019

Something particularly notable in the emergence of FinTech platforms all over the world, Matt Dill, Visa’ s Global Head of Strategic Partnerships and Venture told Karen Webster when they discussed the worldwide launch of Visa Partner. 30), the card network announced just such a FinTech partnership. So today (Sept.

Marketing 211

Marketing Fintech Cards Branding 211

PYMNTS

OCTOBER 7, 2019

Miami-based NYMBUS announced the licensing of NCR’s D3 Digital Banking platform (D3) to give financial institutions the opportunity to quickly offer customers new brands, the FinTech announced in a press release on Monday (Oct.

Miami 109

Miami Digital Banking Branding Meeting 109

PYMNTS

SEPTEMBER 15, 2020

Emerging markets have their own challenges when it comes to banking, where big, traditional financial institutions (FIs) are anything but efficient. The world doesn’t need another bank,” Poovala told Webster. The world needs a FinTech operating system.”. Widening Debit’s Acceptance.

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System Operations Fintech Taxes 258

PYMNTS

DECEMBER 14, 2017

Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the case. It’s all about the customer journey: meeting their needs, keeping pace with their changing behavior and catching up to the digital mobile market to become their brand of choice.

Innovation 162

Innovation Branding Payments Survey 162

American Banker

JUNE 30, 2023

PeoplesBank and others have developed digital brands that cater to younger customers' demands for smoother technology and mobile experiences.

Branding 44

Branding Mobile Technology Digital Banking 44

NCR

MARCH 12, 2018

Some of the most significant recent trends in financial services – such as the ongoing growth of the mobile channel and the expansion of the fintech market – have demonstrated that the evolution of the industry is being driven by technology.

Analytics 75

Analytics Digital Banking Analysis Branding 75

Gonzobanker

JUNE 7, 2023

The launch of Charlie points to an underserved niche in banking: older adults. In mid-May, a digital bank account for the 62+ crowd debuted in the United States. Mix in the added drama of regulators condemning the banking-as-a-service model, and there’s added risk. Well, it happened. life expectancy was 76.1

Los Angeles 118

Los Angeles Fintech Digital Banking Tools 118

PYMNTS

JANUARY 15, 2020

European wealth management FinTech Raisin is planning to roll out in the U.S. Raisin will license Choice FS’ software to banks in the U.S., Banks will be able to offer the new solutions directly to their own customers or use Raisin’s platform to reach all potential retail consumers. platform,” said Raisin U.S. CEO Paul Knodel.

Fintech 131

Fintech US Software Retail 131

PYMNTS

NOVEMBER 3, 2020

Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example. It also details how open banking’s expansion can help businesses build trust with new or existing customers seeking more secure ways to shop. and the EU.

Study 192

Study Data Regulation Digital Banking 192

Chris Skinner

MAY 12, 2017

Further to my recent trip to Pakistan Business Recorder (their version of The Financial Times) interviewed me in depth about what is happening in FinTech. Chris has been voted one of the most influential people in banking by The Financial Brand. Below are edited transcripts of the transcription.

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Regulation Capital Fintech Innovation 255

The Financial Brand

MARCH 16, 2021

Research shows fintechs and neobanks benefiting more than traditional institutions from the shift to digital channels triggered by Covid-19. The post Pandemic Pushed Consumers to Digital Banking (And Away From Banks) appeared first on The Financial Brand.

Digital Banking 41

Digital Banking Branding Fintech Strategy 41

PYMNTS

FEBRUARY 14, 2020

But as banking becomes ever-more mobile, and account openings and activities are done through digital channels, the very definition of support – and how it should be provided – is changing. Today’s consumers no longer compare a brand to its competitors; they compare it to the brands they use and love,” Cornell told PYMNTS.

Branding 228

Branding Mobile Tools Fintech 228

PYMNTS

OCTOBER 24, 2018

alternative financial service (FinServ) players promising a small business (SMB) banking revolution — and a challenge to the status quo established by high-street banks — may have spoken too soon. Add regulatory initiatives pushing for bank switching and industry competition to the mix, and the market is ripe for disruption, certainly.

Fintech 152

Fintech Industry Management Tools 152

Gonzobanker

MARCH 28, 2024

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Banks and credit unions are maturing their internal digital support capabilities.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. 11:FS CEO David Brear talks to him about why ‘Monzonauts’ are so crazy devoted to the brand. [You I think the word FinTech wasn’t yet around. Tell us a little bit more about your history prior to Monzo.

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

FEBRUARY 21, 2018

In the February edition of the Digital Banking Tracker , a Feedzai Collaboration, PYMNTS explores the latest developments surrounding AI and machine learning in the financial services space. Around the Digital Banking world. Can AI help consumers become smarter spenders? Several industry players seem to think so.

Digital Banking 163

Digital Banking Fintech Software Operations 163

The Financial Brand

JANUARY 17, 2022

Many digital money management functions that make fintech and neobank offerings so popular still don't show up on most mobile banking apps. The post Where Banks & Credit Unions Are Missing the Mark with Mobile Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 41

Mobile Banking Trends Analysis Trends 41

PYMNTS

APRIL 21, 2020

The stage is being set, then, for consumers to pivot away from legacy banking toward trusted brands that, increasingly, are building out financial services. The rise of open banking (and account aggregation) has shaped the conventional wisdom that banking will pivot toward innovation and service-oriented offerings.

Branding 232

Branding Innovation Regional Fintech 232

Banking 4 Tomorrow

JUNE 18, 2015

If you listen to the Breaking Banks AM Radio Show today (also available via stream and podcast) you’ll hear a spirited rematch of the Great Digital Banking Debate that Michal Panowicz and I had on Twitter a few weeks ago.

Digital Banking 40

Digital Banking Fintech Branding Strategy 40

The Financial Brand

AUGUST 3, 2021

The torrent of fintech app downloads is radically altering the mobile banking landscape, pushing marketers to rethink strategies. The post What Traditional Banks Can Learn From Fintech Apps’ Explosive Growth appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Fintech 43

Fintech Banking Trends Analysis Strategy 43

Banking 2020

NOVEMBER 21, 2014

Visionary FinTech Leaders Talk About The New Banking Customer Experience Model – Forbes. Top 5 Digital Banking Myths – The Financial Brand. In Liberia, Mobile Banking to Help Ebola-affected Women Traders – Huffington Post. ?Snapchat Snapchat introduces instant mobile payments – CBS News.

Mobile 54

Mobile Payments Customer Experience Fintech 54

PYMNTS

DECEMBER 11, 2020

Consumers were flocking to digital and mobile banking well before the pandemic’s onset, but social distancing and limited branch operations highly accelerated that uptake. Citizens, like most banks, has seen engagement with its digital banking tools grow as the pandemic has pushed consumers to reduce in-person interactions.

Groups 169

Groups Mobile Tools Branding 169

The Financial Brand

FEBRUARY 28, 2021

Traditional institutions must remember they are competing with every mobile app's look and feel, not just fintechs, neobanks and other banks. The post Mobile Banking Apps Failing in Key Areas of CX appeared first on The Financial Brand.

Mobile 41

Mobile Branding Fintech Customer Experience 41

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 43

Digital Banking Branding Innovation Strategies ATM 43

PYMNTS

OCTOBER 19, 2016

According to Brad Fauss, president and CEO of the Network Branded Prepaid Card Association, the recently released regulations on prepaid cards from the Consumer Finance Protection Board could be another instance of good intentions gone wrong. Around the Digital Banking world. Could this be a case of good intentions gone awry?

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Regulation Cards Digital Banking social media 100