PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. Falkowski was sentenced to 30 months in a federal prison for being the brains behind a $1 million fraud scam.

Company 102

Company New York City Fraud Retail 102

PYMNTS

FEBRUARY 18, 2019

The company said in an announcement that it offers the digital payment service in 3,000 stores in cities such as San Francisco and New York City, “where Alipay users travel the most.” Apparel brand GUESS?, for instance, partnered with Alipay to bring the payment option into select locations across its brands last year.

Online 140

Online Las Vegas America San Francisco 140

PYMNTS

OCTOBER 16, 2018

Seven in ten – 70 percent – of McDonald’s locations in Texas, Florida and Maryland have self-service kiosks available for customer use. With the addition of kiosks, McDonald’s is focusing on customer experience and choice. company-operated transactions, the company said in its financial report. Only a few – or 3.3

Innovation 183

Innovation Mobile Branding Maryland 183

Insights on Business

MAY 12, 2017

To further complicate the landscape, customer expectations continue to evolve, as they anticipate seamless service and experience across brand touchpoints. In an industry, where the never-ending battle is for customer experience, loyalty, and top talent, what are the ways in which incumbent firms can reinvent their businesses?

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

FEBRUARY 8, 2019

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. 7) in New York City.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

PYMNTS

AUGUST 21, 2019

According to a joint release from the firms, customers can then order their ingredient list for pick-up at more than 2,500 Walmart locations nationwide, or possible have them delivered if they live near one of the more than 1,100 stores that have enabled that services. Both of the tests will begin this fall. “We

Report 170

Report Kentucky New York Branding 170

PYMNTS

AUGUST 24, 2018

In response, unattended retail operators are finding new ways to embrace alternative payment methods, ranging from mobile wallets to cryptocurrencies. For many retailers, vending machines have become a critical part of the customer experience. Around The Unattended Retail Space.

Metro 122

Metro New York City Columbus Payments 122

PYMNTS

FEBRUARY 16, 2018

In 2013, it opened the doors of its first retail store in New York to meet customer demand for a place to try on their glasses. As new companies grow, they start to look more like the incumbents,” Blumenthal said in an interview with The Wall Street Journal at an event in New York hosted by consulting firm A.T.

New York 101

New York Retail Online Meeting 101

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to AM New York , it has “the largest fully operational coffee roasting plant in Manhattan.”

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

JUNE 6, 2017

Olo launched in New York in 2005 with the idea that no one should have to wait in line for food. Back then, the platform let customers order takeout through text messaging. Twelve years later, the platform offers digital ordering solutions for multi-location restaurants by syncing with their existing systems and brand.

New York 108

New York Customer Experience Online Tools 108

PYMNTS

JUNE 7, 2018

market, the need to focus on digital channels isn’t news; instead, they are beginning to realize that they must also differentiate themselves in terms of brick-and-mortar customer experiences, something IKEA has always done well. In Other Brick-and-Mortar News…. For most merchants in the U.S.

Retail 122

Retail Customer Experience Branding Comparison 122

PYMNTS

NOVEMBER 20, 2019

Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The upscale apparel brand, according to a recent report , is opening an “experiential store” in the Mall of America in Minneapolis on Wednesday (Nov. Better Discovery.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

OCTOBER 30, 2019

Member engagement is key to any CU in the same way that customer engagement is important for any business: customers that regularly positively interact with companies are more likely to return. We’re in a rapidly changing industry,” Celeste Kier said, senior vice president and marketing and customer experience director for ESL.

New York 100

New York System Trends Data 100

PYMNTS

JANUARY 25, 2019

John Culver, Starbucks president of international channel development and global coffee & tea , noted on the call with investors that, with nearly two decades of successful and growing operations under its belt, Starbucks is confident it can “navigate any fluctuation that may take place” in the Chinese market. As of Tuesday (Jan.

Mobile 162

Mobile Los Angeles San Francisco Miami 162

PYMNTS

FEBRUARY 7, 2020

The loans themselves would reportedly be co-branded. Walmart didn’t have much in the way of new rollouts – but they did announce a pretty substantial re-org. Big News of the Week: The Central Operations Restructuring. New Chief Operating Officer Dacona Smith will oversee store operations.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

DECEMBER 11, 2018

toy retailer Hamleys , for instance, is eyeing a potential New York City location for a flagship store. Ripco Real Estate Principal and Chief Operating Officer Mark Kaplan told CNBC that retailers can attract shoppers from online retailers “if the in-store experience offers something more.” In the U.K.,

Retail 166

Retail US New York City Los Angeles 166

PYMNTS

DECEMBER 13, 2019

“It’s clear the main reason Amazon wanted to be here was the availability of a skilled tech workforce plus the synergy with related industries,” said James Parrott, an economist at the New School. And New York City still retains that attraction.”. Alphabet also signed a lease earlier this year for 1.3 said in the release.

New York City 131

New York City New York Retail US 131

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. Starbucks’ $18.4

Online 101

Online US Payments Mobile 101

PYMNTS

SEPTEMBER 7, 2018

Outside the southeastern United States, Publix is neither a household name, nor an everyday experience. A highly regional grocery store chain, it’s only known in the six states where it actually operates. In 2015, Safeway took over three Albertsons stores and poured $30 million in bringing the West Coast brand to Publix country.

Florida 105

Florida South Carolina Tampa Regional 105

South State Correspondent

MAY 1, 2024

Honkook Kim and his Gentle Monster Brand is a perfect example. The Banking Innovation Playbook – Step 1: Find a Niche Kim looked at the market and knew he needed traction in at least a single segment where he could create a brand and a following for Gentle Monster. Find the gap in one segment and build success from there.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

SEPTEMBER 18, 2017

The Visa-branded debit cards are issued by Metropolitan Commercial Bank via Shift Financial, a YC-backed company that provides physical and virtual debit cards to payment providers. And Venmo wasn’t quite finished with the splashy announcements. It can mean trusting an expert to pick out a selection of items.”.

Cards 115

Cards Software New York City Conference 115

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then. Date: May 2017.

Retail 78

Retail Branding Company Capital 78

Independent Banker

DECEMBER 31, 2022

Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. Jill Sung , president and CEO of $325 million-asset Abacus Federal Savings Bank in New York City. So our attention will be getting our whole organization ready for that new digital system.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Gonzobanker

DECEMBER 17, 2021

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. CAP COM and SEFCU in New York come to together to create an $8 billion cooperative organization.

Fintech 147

Fintech Strategy Leadership Lending 147

PYMNTS

OCTOBER 3, 2019

“With Aloha Essentials, NCR gives restaurants robust yet easy-to-use tools in a single, simplified package to run your operations, so you can focus on great food and customer experiences.”. There are also add-on tools to advance brand loyalty. We recently opened our first U.S.-based

New York City 134

New York City Maine Tools New York 134

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. mobile, remote capture); it partners with the likes of Google, Schwab and TrueCar; and its talent is active every day with 150+ agile team members creating new capabilities and the highest Net Promoter Score in banking. Overpriced Unicorn (a.k.a.

Idaho 148

Idaho Conference Data Marketing 148

PYMNTS

NOVEMBER 28, 2018

Lots of brands include exotic-sounding ingredients, the report notes, not in such small amounts that they likely have no nutritional impact. We felt that Jet was very aligned with us in wanting to create great customer experiences. within two days for ground shipping. “We

Oklahoma 139

Oklahoma Oklahoma City New Jersey Philadelphia 139

PYMNTS

AUGUST 28, 2019

According to reports at the time, the two companies had broken ground on what has been dubbed America’s second “customer fulfillment center” (CFC), located in Florida. The $55 million center will measure up to 375,000 square feet and is expected to become operational in 2021.

Retail 141

Retail New York City Houston San Francisco 141

CB Insights

JANUARY 6, 2019

Retailers are looking to labs and accelerators to provide new ideas, partnerships, and collaborations on some of the most pressing challenges in the industry. From supply chain and inventory improvements to new payment options, these brands are going all in on digital. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

MARCH 11, 2017

New York City Mayor Bill DiBlasio allowed himself to be seen in public eating a piece of pizza with a fork and knife — and caused an outrage among his constituents. Domino’s is already a recognized industry leader in digital innovation,” said Robert Schwarz, managing director for Nuance Enterprise in Australia and New Zealand.

Chicago 123

Chicago New York City New York Innovation 123

PYMNTS

OCTOBER 25, 2019

Cybersecurity startup Firedome announced $10 million in new funding this week. It will operate as the parent company of BitPesa, as well as the TransferZero and BFX brands, all of which focus on cross-border B2B and B2C transaction capabilities for payments initiated in Africa. Starling Bank. Hainan Golden Technology.

Capital 101

Capital Fintech blockchain Groups 101

PYMNTS

DECEMBER 23, 2016

Going into 2017, CVS is looking forward and ahead to what’s next: consolidating its gains as the last-mile leader in American pharmacy and building out a better customer experience. It certainly has a strong chance, particularly since its acquisition of Target’s pharmacy brand has rapidly grown its footprint.

Retail 100

Retail New York Customer Experience Meeting 100

Gonzobanker

DECEMBER 19, 2022

Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank. The Authors of the Year Award.

Community 216

Community Fintech Industry Innovation 216

CB Insights

JANUARY 24, 2018

However, both e-commerce giants stand to gain a lot if they can successfully operate in the physical retail space. Hema grocery store : Alibaba’s internally developed grocery store, Hema, currently operates more than two dozen locations across China.

Retail 65

Retail Online US Technology 65

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. Key Partnerships & Customers. HQ: New York, NY. We license the technology to HW vendors and brands. Website: statusmoney.com.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. operation of Russian-based company. Product Development and Operations are headed by Anu Shultes who is a well-known and highly respected gift card industry expert.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

AUGUST 1, 2016

To give you a sense of the many new ideas at the upcoming FinovateFall conference in New York, we’ve launched our Sneak Peek series. brandCrowder has developed an alternative investment platform focusing on branded franchises.

How To 12

How To Analytics Millennials Data 12