Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. Leveraging technology in a personalized user experience is a critical way we will make this come true. I’ve long advocated that personalization includes three essential elements: .

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. It’s a nuanced but important addition to the eCommerce experience. It’s called headless commerce. Now let’s go headless.

Retail 208

Retail User Experience Study UX 208

Perficient

JANUARY 21, 2021

Consumers are looking to the companies and resources they trust to understand relevant, rapidly evolving information and guidance. With the onset of the COVID-19 pandemic, businesses and consumers are reminded that anything can happen.

User Experience 508

User Experience Strategy Meeting Branding 508

Gonzobanker

FEBRUARY 23, 2022

New Cornerstone research estimates that banks can realize as much as $25 billion in BaaS revenue over the next five years through partnerships with third-party technology companies. Even beyond fintechs, more and more brands are looking for ways to wrap financial services, especially embedded finance, around their existing products.

Community Bank 133

Community Bank Strategy Risk Management Fintech 133

CB Insights

SEPTEMBER 21, 2017

.” At the bottom of the first page of these same search results is an article highlighting Amazon’s first branded foray into insurance on its own platform: the launch of Amazon Protect in the UK. In terms of UX, the purchase flow for Amazon Protect is integrated directly into the checkout process, as shown below in orange.

Branding 34

Branding UX Google Strategy 34

Perficient

NOVEMBER 6, 2020

Whether you’re checking your bank balance, getting an oil change, or enjoying another curbside pickup for Taco Tuesday, everyone loves a great customer experience. And if you’re on the other side of that exchange, everyone wants to make their customers happy and coming back for more.

Customer Experience 427

Customer Experience UX User Experience Branding 427

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. Maybe not just yet.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. I was the founder of a company called Stone Temple that got acquired by Perficient back in 2018. Eric: Awesome.

Marketing 294

Marketing Branding Data Industry 294

Perficient

MAY 21, 2021

She previously worked at an insurance company and created custom database queries as part of her job. This FinTech app allows users to invest in a portfolio in their favorite brands or companies (DoorDash, Lululemon, Target, Costco, Amazon, etc.) Bright Paths Project: Plenti. for a set amount each month.

Milwaukee 348

Milwaukee Software Course Detroit 348

PYMNTS

FEBRUARY 13, 2018

Brands like Zara and H&M have completely changed the timing of the fashion cycle by putting out more clothes, more often and then pricing them down so consumers have a reason to always be buying — which was a model Adore Me could get behind. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. As Capital One CIO Rob Alexander said famously a year ago, “We’re a software company.”. The Ecosystem Award – Goes to Partners Credit Union for its collaborative member experience work with digital banking vendor Kony (now part of Temenos).

Idaho 148

Idaho Conference Data Marketing 148

Perficient

NOVEMBER 20, 2020

Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences. With growing customer expectations around personalization, the ability to create effective, individualized visual content quickly and with limited expense is more important than ever.

Video 322

Video Tools Digital Strategies Marketing 322

Gonzobanker

DECEMBER 19, 2022

In January, we were discussing crypto and the need to formulate customer crypto strategies. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank.

Community 216

Community Fintech Industry Innovation 216

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. Mint — How blog posts helped Mint get 20,000 customers pre-launch. In aggregate, they command $1.3

Tools 78

Tools Millennials US Maine 78