PYMNTS

SEPTEMBER 16, 2019

Many restaurants, for instance, have discovered that frictionless mobile ordering experiences are essential when it comes to keeping customers satisfied. From Panera Bread to Postmates , restaurant chains and the third-party delivery platforms that work with them are enabling mobile commerce for delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

OCTOBER 6, 2020

Credit card launches happen a lot, and tend to blend together after a while, particularly for payments peeps who keep a close eye on such things. But Venmo – which dropped its first credit card for consumers on Monday (Oct. Splittable Card Payments . Instead, Venmo’s entire DNA is digital. Designing In Choice.

Cards 313

Cards Mobile User Experience Payments 313

PYMNTS

MAY 2, 2019

With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line earnings estimates. It’s the backbone to our digital ecosystem,” Hoffmann said, adding that it powers initiatives like mobile ordering. million and 62 cents.

Mobile 123

Mobile Innovation Branding National 123

PYMNTS

OCTOBER 7, 2020

Restaurants are depending heavily on mobile traffic to help offset declines in walk-in traffic amid the pandemic. In retail, skincare and beauty brand Cleanlogic is setting its sights on the D2C model , while in innovation, Venmo dropped its first credit card for consumers. All this, Today in Data.

Innovation 155

Innovation Data Cards Branding 155

PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, many consumers have learned that it’s more convenient to have groceries delivered or conduct 80 to 90 percent of their banking transactions online or via mobile.

Video 209

Video Branding Examples Cards 209

PYMNTS

DECEMBER 4, 2020

Mastercard Intros Mobilized Virtual Cards; Defines Intersection Between Functionality And Security. The virtual card offers a strong value proposition for corporates in the form of enhanced security and control over spend. But without support for mobile wallets, v-card adoption can lag.

Cards 151

Cards Data Mobile Survey 151

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

FEBRUARY 26, 2018

To keep up with the pace of innovation as competitors move toward mobile ordering, delivery and payments innovations, Restaurant Brands International (RBI), which owns Burger King and other brands, hired CFO Josh Kobza as its new czar leader in January. But not all QSR chains are so focused.

Mobile 109

Mobile Innovation Payments Miami 109

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. Unfortunately, credit card withdrawals and those done through traditional payment processors can take a few working days.”.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

JUNE 5, 2019

Cards (as in prepaid, stored-value cards that consumers can use for gambling, payroll and a variety of other uses, many of them novel) are only half the battle. To get a sense of how the world of payments and cards has changed, Cregan told Webster a story about a conference he attended in Las Vegas in 2009. Take payroll cards.

Cards 158

Cards Las Vegas Innovation Mobile 158

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. Science and invention are collective pursuits. LISNR Case Study. The basic idea behind LISNR is to send data securely via audio. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

Bank Innovation

FEBRUARY 12, 2018

The answer, at least to Barclaycard, is co-branding. EXCLUSIVE – What’s a bank to do when it’s core market is somewhere else and it’s trying to establish itself as a major player in a market already dominated by a set of major banks? Based in the U.K., Barclays is one of the major banks in Europe. […].

Branding 247

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Bank Innovation

AUGUST 22, 2018

JPMorgan Chase announced that it was rolling over customers with a Chase Premier Platinum checking account to its better-known consumer brand, Chase Sapphire.

Branding 186

Branding ATM Cards America 186

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. Apps on mobile phones and tablets with 4G connections introduced even more flexibility to consumers to watch movies and other video content anywhere they wanted.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

JANUARY 15, 2021

Digital greeting card and gifting company Givingli has chosen Blackhawk Network to provide its app users with digital gift card selections. Givingli is an app that brings together greetings created by indie artists, customization functionalities, and gifts from brands, according to a Thursday (Jan. 14) announcement. “We

Technology 187

Technology Cards Branding US 187

PYMNTS

NOVEMBER 1, 2018

Before CEO Toffer Grant founded PEX , he worked in the world of prepaid cards (gift cards in particular), where Christmas was the biggest challenge of every year. Gift card use would faithfully and intensely spike around Christmas, only to settle back to a more typical baseline six to eight weeks after the “event.”.

Innovation 180

Innovation Management Cards Tools 180

Perficient

SEPTEMBER 15, 2020

Experiences in these sectors are becoming more consumer-like: channel-less, mobile, more visually oriented, and replete with easy-to-use features that maximize personalization, touch interactivity, and natural language search. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Bank Innovation

SEPTEMBER 19, 2016

It is always doubly upsetting to see vulgar business behavior from a seemingly platinum-plated brand. in the past, praising its lab and innovation practices, its mobile banking growth, had its executives speaking at our events, and even named Read More. We have certainly been among those that have lauded Wells Fargo & Co.

Innovation 150

Innovation Branding Mobile Operations 150

PYMNTS

JULY 28, 2020

Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 Consumers today are especially likely to use their debit cards for their eCommerce purchases or to make in-store purchases with mobile wallets, and card-not-present (CNP) transactions represented 43.1

Cards 212

Cards Rhode Island Payments Online 212

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

Bank Innovation

FEBRUARY 7, 2019

JPMorgan Chase had the highest "buzz ranking" among banks in 2018, according to YouGov's Brand Index, an annual poll measuring which brands are considered the best by consumers. The Buzz […].

Branding 199

Branding Capital Online Cards 199

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. But not brand. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JUNE 19, 2019

Details were scarce about the company’s new offerings, or how it views this particular brand of travel-industry disruption. Not only that, but 82 percent of travel companies innovate to combat the loss of customers, and 36 percent of travel companies expect innovations to decrease costs.

Innovation 152

Innovation Industry United States Payments 152

Bank Innovation

FEBRUARY 23, 2016

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Branding 150

Branding Innovation Fintech social media 150

Payments Source

MAY 29, 2019

Top executives from banks, card brands, credit unions, fintechs and more weighed in on the major issues and innovations for the payments industry.

Cards 131

Cards Branding Innovation Fintech 131

PYMNTS

NOVEMBER 6, 2018

There is also the chance (please no, not this time) of some hassle with payments, such as the corporate account or card not going through, or maybe, on the travel agency side, a software glitch or another problem that adds friction and frustration to an already long travel day. Innovation Challenges. Innovation Willingness.

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

JUNE 8, 2020

At the same time, creating familiar experiences online or through mobile can be difficult, as each process is fundamentally different from visiting brick-and-mortar locations, according to John Ross, president and CEO of the Independent Grocers Alliance (IGA).

Online 144

Online Mobile Tools Retail 144

PYMNTS

OCTOBER 21, 2019

As Seedrs CEO Jeff Kelisky told Karen Webster in a recent discussion, while most people in 2009 took one look at the sputtering and shuddering economy, there was a whole class of innovators and entrepreneurs who didn’t see a nuclear wasteland where the economy used to be. The network would run on a card issued by Barclays U.S.,

Innovation 131

Innovation Payments Apple Mobile 131

PYMNTS

MAY 6, 2019

To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating with the help of digital and mobile technologies. Mobile Ordering. The jump caused its active mobile app rewards membership to grow to 16.8 Quick-service restaurants are experiencing traction with their apps.

Innovation 115

Innovation Mobile Management Conference 115

PYMNTS

APRIL 9, 2018

On Monday (April 9), American Express unveiled a new global brand platform and marketing campaign dubbed “Powerful Backing: Don’t Do Business / Don’t Live Life Without It.”. While we have always been known as a relationship company, many people have considered us as only a consumer brand.

Branding 129

Branding San Francisco Chicago Study 129

PYMNTS

APRIL 23, 2019

Innovations run the gamut from promo codes to coupons and quick-response (QR) scans in addition to other features such as delivery tracking. Overall, merchants in the $1 trillion accommodation and food services market see digital innovation as key for staying competitive in the space. percent — innovated to remain competitive.

Innovation 150

Innovation Payments Apple Meeting 150

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. Financial institutions (FIs) face the issue of whether to outsource their credit card programs or do it themselves – a decision that will maintain its importance in the coming new decade.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

DECEMBER 18, 2019

As consumers can have their favorite foods delivered to them with a tap of an app, quick-service restaurants (QSRs) are taking note of mobile ordering’s potential. And Wingstop has also worked to grow the availability of its mobile ordering service to offer the options at 90 percent of physical locations by the close of 2019.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

APRIL 23, 2019

However, according to Ondot Systems CEO Bharghavan Vaduvur (BV) in a recent conversation with PYMNTS’ Karen Webster, win or lose, Apple will change the conversation about how we pay by spurring existing stakeholders — especially card issuers — to examine how they come to market. The digital card will be linked to Apple Pay.

Apple 200

Apple Cards Payments Course 200

PYMNTS

JULY 27, 2020

“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io.

Apple 206

Apple Branding Innovation Retail 206

PYMNTS

MARCH 11, 2020

B2B FinTechs are once again showing off the versatility of the corporate card. While QuickBooks is piloting card payments on invoices powered by PayPal , Airwallex is readying the launch of its own corporate card — both physical and virtual — designed to enable cross-border payments. QuickBooks Adds Card Payment Support.

Cards 130

Cards Capital Fintech Tools 130

PYMNTS

JUNE 28, 2019

credit card business, mobile-first company Jaja will pay an initial cash consideration of $671 million at current rates. The FinTech firm will also serve as the consumer credit card issuer for the AA and the bank’s U.K. s Automobile Association and a Bank of Ireland branded card. (It Bank of Ireland U.K.

Cards 100

Cards Charlotte Fintech Innovation 100