Remove Branding Remove Capital Remove Customer Experience Remove social media
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Brand Differentiation – How One Bank Is Producing 132% Profit Growth

South State Correspondent

If your bank struggles to create a clear value proposition and brand differentiation, then we have a case study for you. Their secret – fanatical customer service. Instead of marketing, the Bank strategically focuses on two areas – product development and customer service. and became the most valuable bank in Latin America.

Branding 221
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Does Your Holiday Readiness Plan Assume Shipping Delays?

Perficient

The end result will be unhappy customers likely looking to brands to make appeasements. Assuming you already have a strategy to keep up with customer demand, if your holiday readiness plan doesn’t address increasing shipping delays, now is the time to get that added to the plan. Prepare for Another Customer Service Spike.

Branding 309
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Insights and understanding – the key to customer experience?

NCR

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes. trillion) in 2017.

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What Will Retail Look Like In 2020?

PYMNTS

How influential will mobile and social media be to their purchasing habits? You’re starting to see this more and more now with a lot of successful brands and retailers as they grow out or place more emphasis on omnichannel. But what is that “changing face of retail” actually going to look like in a few years?

Retail 100
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Middesk CEO On Helping FIs And FinTechs Derisk KYB

PYMNTS

In the mad dash for small firms to secure capital, many sought their PPP loans from banks other than their usual financial service providers, creating a logistical nightmare for financial institutions (FIs) that still rely on manual and outdated customer onboarding workflows. A Better Business Customer Experience.

Fintech 198
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The Buyers: Omnichannel Customer’s Impact On Retailers

PYMNTS

Between 2015 to 2016, consumer expectations for multiple purchase options grew from 61 percent up to 74 percent according to Retail Systems Research’s 2016 Customer Experience/Unified Commerce Benchmark Survey. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137
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Car Vending Machine Company Carvana Goes Up Against Wall Street

PYMNTS

This belief is based on “the Company’s operating plan, that current working capital and expected continued inventory and capital expenditure financing is sufficient to fund operations and satisfy the Company’s obligations.”. New Markets. The Miami vending machine has a new design and is definitely an attention-getter in new markets.

Company 130