Remove Branding Remove Capital Remove Customer Experience Remove Digital Banking
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Capital One To Focus On Digital, Close 37 Locations

PYMNTS

Capital One is going to increase its focus on digitization and close 37 branches around the U.S., Our customers are increasingly engaging with us digitally,” said Capital One spokesman Derek Conrad. “We We continue to see steady growth in mobile banking, online banking, enhanced ATMs, remote deposit capture, etc.,

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Is Stand-Alone The Future Of Digital Banking?

PYMNTS

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. Should they fold digital banking services into their existing traditional brick-and-mortar accounts, or spin them off into stand-alone, digital-only entities? Why spin out?

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Global Processing Services Nets Visa Investment For Expansion

PYMNTS

The move comes after GPS's recent launches in Europe and South East Asia, including Revolut and Starling Bank , according to the release. Last year, GPS partnered with the U.K. Department for International Trade’s Fintech Bridges and the Singaporean Economic Development Board to expand into the Asia Pacific (APAC) region.

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The Tale of the Digital Banks

Gonzobanker

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Ally Bank $23,212,768 $60,709,382 $37,496,614. Capital One* 29,565,607 54,374,989 24,809,382.

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Chatbots and Cafés: How Capital One Balances Digital, Physical Banking

The Financial Brand

The big retail bank's experience proves a digital + physical strategy not only works, but could be the key to capturing Gen Z. The post Chatbots and Cafés: How Capital One Balances Digital, Physical Banking appeared first on The Financial Brand.

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Capital One Doubles Down on Chatbot with New Features and Marketing

The Financial Brand

As it promotes 'Eno' in a national TV ad campaign, the bank reveals key details about its AI-powered, but less-well-known, digital assistant. The post Capital One Doubles Down on Chatbot with New Features and Marketing appeared first on The Financial Brand.

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Middesk CEO On Helping FIs And FinTechs Derisk KYB

PYMNTS

rolled out the Paycheck Protection Program ( PPP ), it lifted the veil on one of the biggest friction points in business banking today. A Better Business Customer Experience. For a brand-new company, there's no question that compliance is important — but you also have other things on your plate. When the U.S.

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