PYMNTS
FEBRUARY 11, 2019
In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. percent — said ordering products and services through social media was a motivation for innovation.
Celent Banking
MARCH 28, 2017
Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. Deployed behind the scenes as a tool to help the customer service agents. See you in Boston! They are also looking to introduce new channels, such as wearables.
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PYMNTS
MARCH 9, 2020
Restaurant owners see it as a necessary evil; consumers see it as a necessary tool. The model for the DineVite online and mobile app is actually similar to social media. As the year rolls on he expects to launch in Seattle, Los Angeles, San Francisco, Austin, Dallas, Houston, Chicago, Boston and Miami.
PYMNTS
JANUARY 31, 2017
Other global competitors have beaten McDonald’s to the punch tech-wise — Starbucks, Domino’s and Taco Bell, for example, are years ahead of Mickey D’s when it comes to ordering online and using digital tools to enhance the consumers’ experience. Kenmore Square, Boston will activate what it calls a “customized digital Big Mac ATM.”
PYMNTS
JULY 21, 2017
Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research. In consumer news this week, we’ve learned that Generation Z-ers are most influenced by social media when it comes to purchasing decisions.
PYMNTS
SEPTEMBER 28, 2019
The team at Sleepio believes their anti-insomnia app – which comes with a built-in cartoon therapist – is just the tool Americans need to get to bed on time and sleep the right number of hours. It feels a lot more like play than work,” Lisa Kelly-Croswell, the chief human resources officer at Boston Medical Center, noted of the program.
PYMNTS
JUNE 1, 2017
For instance, social media scored low on the confidence scale, meaning users felt their information was not secure on these platforms … yet that’s where people posted the most personal information that can be used for identity theft.
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