Boston Online social media Tools 
PYMNTS
MARCH 9, 2020
Restaurant owners see it as a necessary evil; consumers see it as a necessary tool. The model for the DineVite online and mobile app is actually similar to social media. As the year rolls on he expects to launch in Seattle, Los Angeles, San Francisco, Austin, Dallas, Houston, Chicago, Boston and Miami.
PYMNTS
FEBRUARY 11, 2019
In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. percent — said ordering products and services through social media was a motivation for innovation. Just under half — or 45.9
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PYMNTS
JULY 21, 2017
Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research. And both retailers and CPG companies face competition from online superstores, such as U.S.-based
PYMNTS
JANUARY 31, 2017
Other global competitors have beaten McDonald’s to the punch tech-wise — Starbucks, Domino’s and Taco Bell, for example, are years ahead of Mickey D’s when it comes to ordering online and using digital tools to enhance the consumers’ experience. Kenmore Square, Boston will activate what it calls a “customized digital Big Mac ATM.”
Independent Banker
SEPTEMBER 30, 2021
Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. With much banking moving online or to smartphones, interactions with customers can be less frequent. Use social media to build trust. Focus on community.
PYMNTS
SEPTEMBER 28, 2019
The pods set up shop in places where the nap-needing tend to gather – university campuses and office spaces being their two main sweet spots – and offer the chance to book a 20-minute to two-hour nap online or on mobile with a few clicks or taps. Boston Med has offered Sleepio since 2016. But does it really work?
Cisco
MAY 29, 2019
And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”
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