PYMNTS

OCTOBER 17, 2016

Mobile is one of the fastest-growing retail sectors at the moment and still projects to grow for years to come, but the technology is still not where most retailers want it. percent of all retail sales for the year. Currently, smartphone users make up about 64 percent of the U.S. That’s an estimated $130.92

Retail 100

Retail Mobile Survey Boston 100

PYMNTS

FEBRUARY 4, 2020

The Staples Connect concept, which will be officially introduced in six Boston area stores on Feb. Retail, said per the announcement, “We recognize that the way people shop is changing, and with the launch of Staples Connect, we are adapting to fit the needs of our customers.” Mike Motz, CEO of Staples U.S. Puerto Rico and the U.S.

Puerto Rico 151

Puerto Rico Virgin Islands Massachusetts Boston 151

PYMNTS

JANUARY 8, 2020

McDonald’s, with an increasing focus on digital initiatives and new technologies to sell food, has created a digital customer engagement team, according to a report by CNBC. It also continues to pursue partnerships with food delivery companies and to make significant investments in technology. billion in sales, per the report.

Boston 131

Boston Meeting Strategy Technology 131

PYMNTS

AUGUST 9, 2017

But, while more consumers are heading to mobile retail channels, the personal experience and ability to touch and preview items in-person offered by physical stores still holds allure for roughly 70 percent of shoppers. And the market is showing interest — and investing —in improved mobile tech.

Mobile 110

Mobile Retail Metro Online 110

PYMNTS

NOVEMBER 24, 2020

Retailers, in particular, are wary of adopting 2FA because of the frictions the method can present, and their fears are not without merit. Other companies are leveraging advanced technologies like artificial intelligence (AI) and machine learning to boost their onboarding solutions.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

MARCH 2, 2017

Boston-based athletic company New Balance has a simple mission: to become the world’s best running brand. Said simply, New Balance is rethinking athletic footwear retail — how to sells shoes, where to sell shoes and how to carry on its relationship with its customers across channels — and in between sneaker replacements.

Retail 100

Retail Boston Community Branding 100

PYMNTS

MARCH 15, 2019

As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year. The retailer reported net income for the fourth quarter of $102.6 To keep tabs on the latest retail trends, check next week’s Retail Pulse. million in 2017.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

DECEMBER 24, 2020

Building The (Retail) Use Cases. Jeremy Allaire , CEO of financial technology firm Circle , told PYMNTS that digital currencies are ready to transition from speculation to become more broadly adopted in everyday commerce. . Part of the enthusiasm from investors comes as use cases have proliferated. Keeping An Eye On Fraud.

cryptocurrency 258

cryptocurrency Bitcoin Course Boston 258

PYMNTS

OCTOBER 17, 2017

It’s a hungry brand, gobbling up three different food delivery competitors in the last quarter alone: Boston-based Foodler, Groupon’s OrderUp and most recently, Yelp’s Eat24. Grubhub absorbed 27 of OrderUp’s markets, including Baltimore itself, reported The Baltimore Business Journal. Foodler launched in Boston in 2005.

Baltimore 138

Baltimore Boston Chicago Mobile 138

Celent Banking

FEBRUARY 14, 2017

Indeed, it does not take extensive examination to see, in Wayne Gretzgy’s words, “where the puck is going” Digital needs to be a top technology priority among financial institutions – particularly in highly digitally-directed markets such as North America and Western Europe. That is changing, but not quickly.

Retail 100

Retail Survey Boston Trends 100

PYMNTS

OCTOBER 18, 2016

ImageSurge, a Boston-based unattended retail service provider, is looking to change the way consumers window shop. Here’s a preview: So far, Alshine said, imageSurge has been adopted by more than 150 retail storefronts and dozens of real estate companies throughout the U.S. ” Around the Unattended Retail world.

Retail 100

Retail Boston Mobile Technology 100

PYMNTS

JUNE 5, 2019

While some markets may be seeing relatively slower adoption of mobile point-of-sale (mPOS) than others, there’s no denying that the overall popularity of mobile and contactless payments are growing fast among consumers. In markets like the U.S., percent between 2017 and 2026. Tech giant Apple is also upping its payments game.

San Diego 130

San Diego Apple America Mobile 130

PYMNTS

MARCH 6, 2017

While many in the Greater Boston area stayed indoors to keep clear of the arctic chill that had descended upon the region, eight teams hunkered down in offices in the middle of the Financial District with another goal in mind: reimagining the retail and payments experience using AR/VR technologies. The hackathon began at 8 p.m.

Retail 101

Retail Payments Boston Innovation 101

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. According to the latest PYMNTS mPOS Tracker , almost two thirds – or 63 percent – of retailers plan to offer this option within the next three years. Roche Bros.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

AUGUST 8, 2017

With the advent of artificial intelligence (AI), retailers and merchants have the capability to reach a much larger array of consumers on an extremely tailored and personal level. As such, it should come as no surprise that many retailers are using AI to help boost both their products and services.

Retail 128

Retail Customer Experience Boston Branding 128

PYMNTS

NOVEMBER 7, 2018

In a press release , the company said Instacart Pickup provides customers with expanded delivery and/or pickup options, enabling them to order via Instacart and pick up the groceries at retailers. “We want to make grocery shopping effortless by helping our customers get the groceries they need from the retailers they love.

San Francisco 116

San Francisco Nashville Minneapolis Charlotte 116

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

JUNE 1, 2016

Wayfair, an online home furnishing retailer, is launching a home-grown display display advertising platform to improve consumer targeting through customized messaging. Magellan’s launch comes as the Boston-based company looks into investing in building technologies that can enhance its marketing intelligence.

Boston 100

Boston US Strategy Retail 100

PYMNTS

AUGUST 24, 2019

CenturyLink Field, home of the Seattle Seahawks , was the first NFL stadium to adopt the technology. But it’s not just payments where the NFL and other sports can shine when it comes to digital and mobile technologies. For the 2019 NFL season – PYMNTS is based in Boston, so Go Pats! –

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

OCTOBER 2, 2017

In retail news, home goods eTailer Wayfair announced Friday (Sept. Currently available in 10 retail markets — including Atlanta, Boston, Chicago, Dallas, New York City and San Francisco, among others — Chain Store Age reports the new feature will “transform what is considered a time-consuming, even frustrating, process.”

San Francisco 101

San Francisco New York City Cleveland Detroit 101

PYMNTS

JANUARY 31, 2017

But the fast-food giant is playing quick catch-up with its in-store tech, mobile ordering and delivery initiatives — and is doing so by taking a page out of Snapchat’s playbook by blending unattended retail with marketing. Kenmore Square, Boston will activate what it calls a “customized digital Big Mac ATM.” That’s right.

ATM 100

ATM Boston social media Retail 100

PYMNTS

JUNE 9, 2017

That retail is changing rapidly — and that many of its oldest and most established players are struggling to keep pace — is not much of a surprise these days. Everyone knows retailers are in trouble — at this point, the whole market knows it. And retailers also know they have a problem,” said Arish Ali, CEO of Skava.

Retail 116

Retail Mobile Miami Marketing 116

PYMNTS

SEPTEMBER 22, 2017

Finally, not every retailer can be Amazon, but they can all learn something from the eCommerce giant – here’s what. The eCommerce giant has reportedly been in talks with middle market pharmacy benefit managers to arrange a contract. 51 percent of retailers say they offer same-day delivery. Prime Pharma? Setting Trends.

Strategy 102

Strategy Los Angeles Retail Google 102

PYMNTS

MAY 18, 2017

From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment. . And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference. On-Demand Days .

Report 109

Report San Francisco Retail United States 109

PYMNTS

SEPTEMBER 30, 2016

Cosi, the Boston-based sandwich chain renowned for its flatbread sandwiches, filed for bankruptcy in a Boston courtroom. “Without technology, this industry is not going to move much further.” Will Sears be the next major retailer to file for bankruptcy? Could the bankruptcy of Hanjin Shipping Co.,

Boston 100

Boston Retail Nebraska Study 100

PYMNTS

OCTOBER 11, 2017

Google, for instance, has its Midwest headquarters in the former Fulton Market Cold Storage building. Announcing the decision, McAuliffe said, “Working with companies like Facebook and many others, we are advancing Virginia’s position as a global leader in the technology economy.”. Cambridge, Massachusetts. Menlo Park, California.

social media 100

social media San Francisco Boston Chicago 100

PYMNTS

MARCH 29, 2018

In investment news, Boston-based Flipside Crypto notched $3.4 The company plans to use the funding to develop tools and algorithms that scan the online crypto market and serve as the basis of its investment recommendations. And technology eCommerce retailer Newegg is now accepting bitcoin for customers in Canada, CCN reported.

Bitcoin 111

Bitcoin cryptocurrency Boston Groups 111

PYMNTS

FEBRUARY 12, 2018

Put on a Retail Happy Face. Yup, physical retail is doing just fine — despite all the talk of doom and gloom. Yet, according to Fung Global Retail & Technology, 6,985 stores closed in 2017 , up 229 percent from 2016, and well above the number of stores which closed in the year that started physical retail’s death spiral: 2008.

Big Data 135

Big Data Data Retail Marketing 135

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). So much so that P97 will go live this week with one of the largest fuel retailers in the United States, across 10,000 U.S. The firms are eyeing a confluence of mobile commerce, digital marketing and ease of payments. Picture this.

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on. Our whole history is mobile location. “Our

Data 100

Data Meeting Company San Francisco 100

PYMNTS

NOVEMBER 8, 2017

After running a three-store pilot approximately one year ago, home improvement and appliance chain Lowe’s has announced news it will partner with software-powered electronics retailer b8ta to launch its “Smart Home powered by b8ta” connected-home shopping experience. Smart Home powered by b8ta is available in select major U.S.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

DECEMBER 8, 2016

Clavis Insight’s eCommerce measurement and insights solution monitors anything that shoppers have the potential to see on a retailer’s page, at any retail site, anywhere in the world. We cover more than 20 languages on retail sites, and we’re tracking millions and millions of listings around the world every day.

Retail 100

Retail Analytics Boston Branding 100

PYMNTS

MARCH 19, 2019

More than 70 percent of QSR managers see these as the main benefits of implementing technology, according to the PYMNTS Restaurant Readiness Index. Mobile ordering is available at the chain’s Denver, Boston and Houston locations, with more markets said to be in the works for this year. More than six in 10 – or 65.3

Innovation 179

Innovation Houston Denver Mobile 179

PYMNTS

MAY 1, 2018

As biometrics have begun to represent the next generation in securing payments, Mastercard has unveiled a technological advancement for its own biometric cards. Cardholders can now register their fingerprints onto a biometric card at home through the new technology, the company said in an announcement. Regulators in the U.S.

Regulation 101

Regulation Boston Bitcoin cryptocurrency 101

PYMNTS

APRIL 27, 2018

There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent gain in market share. The latest Restaurant Readiness Index revealed that kiosks are seeing the strongest growth among the nine in-store technologies surveyed by PYMNTS’ analysis.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

FEBRUARY 22, 2017

In a twist on contemporary retail trends toward online channels, consumers still largely prefer to return in-store. One logistics technology startup is working to solve the problem of physical returns for digital retailers. If all’s well, Happy Returns signals the retailer to refund the customer. “We’re

Los Angeles 107

Los Angeles San Francisco Retail New York City 107