Boston Company Customer Experience Retail 
PYMNTS
JULY 21, 2017
No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.
PYMNTS
AUGUST 23, 2019
Online furniture retailers are stepping further into the world of physical retail with permanent brick-and-mortar stores. Wayfair , for instance, opened a store at the Natick Mall in suburban Boston, where consumers can experience products firsthand before making a purchase, after debuting a pop-up shop there last year.
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Bank Innovation
FEBRUARY 19, 2020
LendingClub, the publicly traded digital-lending marketplace, announced Tuesday that it is acquiring Boston-based Radius Bank, which has $1.4 billion in assets and is partnered with several fintech companies. LendingClub will pay $185 million for the acquisition, which the company expects to pay for itself in less than two years.
PYMNTS
NOVEMBER 24, 2020
Sixty-two percent of consumers say they prefer onboarding experiences that put security first and speed second, but this does not mean that businesses and banks can sacrifice the seamless service to which their customers are accustomed. Developments From The Digital Consumer Onboarding Space. It also found that just 16 percent of U.S.
PYMNTS
DECEMBER 26, 2019
This year, apps aimed to make it easier and more convenient for consumers to order their favorite foods and sundries, with restaurants and other retailers tapping into delivery. To help bring these options to more consumers, retailers and technology companies decided to join forces. and Chicago.
PYMNTS
MAY 13, 2016
With traditional brick-and-mortar retail facing big problems , some chains are addressing them with small solutions. If the pilot program is successful, the company has told Reuters , Sears intends to expand those stores sooner rather than later. Specifically, with small(er) stores. This is very much a quick, scalable model.”.
PYMNTS
MARCH 15, 2019
Alternatively, customers can have their food sent straight to their seats in some of the theatres. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year. The retailer reported net income for the fourth quarter of $102.6
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