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Retail Pulse: 7-Eleven Tests Cashierless Tech; Staples Debuts Connect Store Concept

PYMNTS

7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution. Introducing new store technology to 7-Eleven employees first has proven to be a very productive way to test and learn before launching to a wider audience.”.

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Building An Online Brand, In Real Life (#IRL)

PYMNTS

Since its founding in 2015, Qüero has turned to brick-and-mortar pop-up shops to do just that — and now, the company is hoping advanced technology can allow it to reach customers in new ways. While Qüero may have built its brand with the help of real-world pop-up shops, its foundation remains decidedly in the virtual world.

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Rethinking the Customer Experience: Themes from the 2017 Model Bank Submissions

Celent Banking

This is the third article in a weekly series highlighting trends and themes from Celent’s Model Bank submission process. A number of customer experience submissions this year focus on building out separate digital subsidiary brands within traditional institutions. Brands are similar and products/ services are frequently cross-sold.

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Why Health And Beauty Retailers Are Driving Digital Innovation

PYMNTS

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. The aim is to stay on top of the latest digital commerce trends to remain relevant. The program, which is dubbed CarePass, also includes access to a pharmacy helpline, a discount on CVS branded products and a monthly coupon.

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Retail Pulse: Stop & Shop To Deploy Autonomous Vehicles; Chico’s FAS Plans To Close 250 Stores

PYMNTS

Grocers are using autonomous vehicles to help bring fresh food to the doorsteps of consumers, and news came this week that another retailer plans to use the technology: Approximately one month after Kroger announced that it had started to use autonomous vehicles in Arizona, Stop & Shop is intending to use them in the Bay State.

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Bringing “The Next Big Thing” To A New Group Of Consumers

PYMNTS

We all want to know what ‘it’ is it in our technology, our clothes and our personal lives.”. But despite the general interest in the area, the conversations around innovation and what’s next in technology isn’t always directed at women, or particularly tailored to their interests. And physical.

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Shopping Malls Are Evolving, But They’re Not There Yet

PYMNTS

Are shopping malls doomed to fall by the wayside along with retail trends of the past? This year, Boston Retail Partners principal analyst Ken Morris shared his thoughts with Glossy on the closing department stores and what’s happening as a result. But there are positive ways to respond to these trends. Not quite yet.

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