PYMNTS

JANUARY 18, 2019

Grocers are using autonomous vehicles to help bring fresh food to the doorsteps of consumers, and news came this week that another retailer plans to use the technology: Approximately one month after Kroger announced that it had started to use autonomous vehicles in Arizona, Stop & Shop is intending to use them in the Bay State.

Retail 129

Retail Branding Arizona United States 129

PYMNTS

FEBRUARY 1, 2019

Big brands are opening pop-up shops chock full of digital commerce technology and experiences for fans, and Nike is no exception. Beyond the pop-up shop, the retailer is opening a “Studio of Dreams” Super Bowl Content Studio on the same block. That store is located only 45 minutes away from one of its Boston-area locations.

Atlanta 127

Atlanta Retail New York City New York 127

PYMNTS

AUGUST 9, 2017

But, while more consumers are heading to mobile retail channels, the personal experience and ability to touch and preview items in-person offered by physical stores still holds allure for roughly 70 percent of shoppers. People aren’t [going] online anymore — they’re online all day,” Schambach said.

Mobile 110

Mobile Retail Metro Online 110

PYMNTS

MAY 30, 2016

But for all the glories of summer — long days, vacations and a built-in excuse to substitute ice cream for any actual meal — summer does have one asterisk for retailers in the U.S. So what fun in the sun can the nation’s retailers expect this year? In an average year, the trends are on a merchant’s side.

Retail 100

Retail Course United States Boston 100

PYMNTS

MARCH 15, 2019

As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year. The retailer reported net income for the fourth quarter of $102.6 To keep tabs on the latest retail trends, check next week’s Retail Pulse. million in 2017.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

OCTOBER 19, 2020

It’s why recommendations are consistently ranked by consumers as one of the most important features a merchant can offer an online shopper, why merchants gladly oblige and why brands strive to make products that are consistently ranked high by consumers. Saving Main Street.

Maine 199

Maine Boston Branding Retail 199

PYMNTS

OCTOBER 20, 2017

But, according to Randy Shuken, founder and CEO of Qüero — a high-fashion, handmade footwear and clothing retailer — when it comes to products like clothes and shoes, customers often want to see, feel and try on products. These [pop-up shops] give customers a sense of security that they will get what they paid for.”. Finding a Virtual Fit.

Online 100

Online Branding Los Angeles Miami 100

PYMNTS

JANUARY 25, 2019

In a recent trend, eCommerce mattress brands have been moving into the world of brick-and-mortar retail by opening their own stores and pop-up shops to help let customers test-drive their products in real life. At the stores, customers will be able to choose to take their mattresses from the store or have them delivered.

Apple 109

Apple Branding San Francisco New York City 109

PYMNTS

JANUARY 17, 2020

Retailers are aiming to help consumers manage chronic diseases as well as their overall health and wellness through new brick-and-mortar experiences. Through HealthHUBs, consumers are at the center of an unmatched retail health experience. CVS Health, however, is not the only retailer to bolster its health offerings.

Atlanta 131

Atlanta Houston Fort Worth North Carolina 131

PYMNTS

MAY 18, 2017

From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment. . And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference. On-Demand Days .

Report 109

Report San Francisco Retail United States 109

PYMNTS

SEPTEMBER 27, 2017

Berger’s ambition is to for Marie Claire to be the brand that curates an experience for women that is about discovering the “ Next Big Thing ” at the intersection at fashion, beauty, content and technology as women go about their day – making it, as Berger told Webster, experiential and real. The Marie Claire Customer.

Groups 158

Groups Las Vegas Retail Branding 158

PYMNTS

AUGUST 3, 2017

Are shopping malls doomed to fall by the wayside along with retail trends of the past? This year, Boston Retail Partners principal analyst Ken Morris shared his thoughts with Glossy on the closing department stores and what’s happening as a result. But there are positive ways to respond to these trends.

Retail 133

Retail Massachusetts Technology Boston 133

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78

Retail Branding Company Capital 78

PYMNTS

MAY 24, 2018

To have their foot scanned in a retail environment, for example, consumers might not be comfortable standing on a machine that has been used by many other customers. Unlike more traditional brands, Wiivv doesn’t have inventory. In contrast, other retailers might buy a large inventory and hope they can sell it all.

Branding 103

Branding Examples Boston Retail 103

PYMNTS

SEPTEMBER 22, 2017

Finally, not every retailer can be Amazon, but they can all learn something from the eCommerce giant – here’s what. Now, in addition to buying Amazon’s Echo and Fire tablet lines at Kohl’s stores, shoppers will be able to make Amazon returns at certain Kohl’s retail locations in the U.S. Setting Trends. Prime Pharma? In the U.S.,

Strategy 102

Strategy Los Angeles Retail Google 102

CB Insights

SEPTEMBER 26, 2018

While the store is a first for Nike, it’s part of a bigger trend in retail — product and inventory localization. how retailers can survive (and thrive) this holiday season. Learn about the technologies, innovations, and strategies that retailers can leverage during the holidays. Major retailers and brands go local.

Retail 64

Retail Los Angeles Strategy Community 64

PYMNTS

JUNE 12, 2018

When Sephora announced the launch of a new 2,000-square-foot concept store in Boston last year , it unveiled a marriage of brick-and-mortar and digital: The store allowed customers the ability to order products in-store from the Sephora website, and it announced same-day pickup through its Sephora app, too.

Retail 109

Retail Examples Boston Mobile 109

Celent Banking

FEBRUARY 1, 2017

This is the third article in a weekly series highlighting trends and themes from Celent’s Model Bank submission process. A number of customer experience submissions this year focus on building out separate digital subsidiary brands within traditional institutions. Brands are similar and products/ services are frequently cross-sold.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

PYMNTS

NOVEMBER 3, 2020

Bloomberg reported this week that Boston-based home décor eCommerce giant Wayfair turned in strong Q3 financials, noting that the firm’s quarterly results “exceeded analysts’ estimates, suggesting the wave of home improvement inspired by the COVID-19 pandemic is lingering.”. Winter weather will end in six months, however.

Boston 141

Boston Tools Report Branding 141

PYMNTS

OCTOBER 31, 2020

Consumers’ interest in going back to their old habits when it comes to things like shopping for groceries and retail goods has persistently been diminishing since we first started asking them about it in the spring. That’s what PYMNTS surveys tell us, anyway. And perhaps most critically, do the dishes when we’re done.).

United States 178

United States Boston US Apple 178

PYMNTS

JULY 30, 2019

That trend continued in the second quarter and looks likely to be a dominant trait in the 2020s, only a few months away. That said, mobile order-ahead apps — as can be the case generally when comes to many types of retail innovations — have lower adoption among smaller QSRs. Starbucks Delivery. Mobile-Order Ahead.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

OCTOBER 9, 2020

Controlling costs while leveraging logistics is the rising trend in restaurant operations, and platform solutions are already getting ahead of changes that will further affect how we eat. cities, including Boston, Chicago, New York and Washington, D.C.”. Retrofitting for the Future. Mobile Is Making It Work.

Mobile 131

Mobile Boston Chicago Washington 131

PYMNTS

DECEMBER 6, 2019

The concept comes with interactive walls and follows similar moves by sporting or other fashion brands. Lancome, as it stands, is one of the largest brands of L’Oreal, the French cosmetics group. And groups such as LVMH are also investing in retail ventures. Beauty companies are also acquiring other brands.

Branding 132

Branding Retail New York Miami 132

PYMNTS

OCTOBER 20, 2017

Like so much of the retail industry, hospitality is all about customer experience. Despite the fears of some, several hoteliers have decided to give it a try over the past year, including some of the bigger name brands. Aloft Hotel — Boston Seaport & Santa Clara, California. Pacifica Hotels — Santa Barbara & Los Angeles.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

PYMNTS

JUNE 9, 2017

The new app is powered by LevelUp , a mobile payments platform created by Boston startup SCVNGR and the force behind PYMNTS’ mobile order-ahead tracker. We’re a dietary-sensitive brand,” said Rettker. Between that trend and Protein Bar’s steady messaging around fresh ingredients, selling customers on the product hasn’t been an issue.

social media 109

social media Mobile Boston Payments 109

PYMNTS

MAY 20, 2016

What followed over the next four decades was the evolution of a once familiar retail fixture – the carhop – who first walked, and then later roller skated their way into creating a convenient way of serving the customer. Retailers are having to find new ways of fulfilling shoppers’ orders.”. Pulling Up To Convenience .

St. Louis 102

St. Louis Retail Dallas Mobile 102

PYMNTS

APRIL 16, 2018

It’s also a core tenant that I outlined in my January 2018 annual opus on trends that will drive the payments and commerce ecosystem dynamics this year and in the years to come. On those content-filled pages were advertisements hoping to catch the consumer’s eye, build a brand and influence a purchase.

Google 121

Google Data social media Branding 121

Banking 2020

FEBRUARY 2, 2016

There are lessons to be learned from experiences in retail. Well, there’s no doubt about this one: retail. Yes, retail for sure—a quick search online turns up hundreds of stories about retail omni-channel. In fact, 38% of retailers say this is a top priority. Wearable technologies? Social channels?

Retail 40

Retail Strategy Boston Industry 40

CB Insights

APRIL 24, 2018

Research BRIEFING: Surviving the Retail Apocalypse. How are brick-and-mortar retailers surviving and adapting in the world of digital commerce? The retail apocalypse has claimed many victims , with almost 7,000 stores closing in the US in 2017. And that’s just since February. However, this isn’t the whole story.

Retail 59

Retail Trends Technology Branding 59

PYMNTS

APRIL 18, 2016

Hey brand, want a better way to engage with your customer? And Messenger and Marcus’ big bet is that its chatbots will provide a mechanism for brands to strike up those conversations with their community faster, cheaper and as well – if not better – than a live person can do now. Find a developer and let them grab Messenger’s bot API.

Google 100

Google Mobile Branding Apple 100

PYMNTS

OCTOBER 13, 2016

London transportation that accepts Oyster will support mobile payments of up to £30 only, and for larger amounts, users can use Vodafone Pay at retailers, which requires a PIN. It lacks brand recognition and requires consumers to take the extra step of transferring Canadian dollars into MintChips. But In the U.S.,

Mobile 100

Mobile Payments Apple Samsung 100

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. slide Technology Trends' s entry into the payments business with Apple Pay.

Mobile 105

Mobile Community Bank Community Technology 105

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. THE INDUSTRY TREND AWARDS. Man, this is the bread and butter of retail banking and credit unions. Before getting into banking, he started two tech companies in Asia and was a consultant at Boston Consulting Group.

Fintech 147

Fintech Strategy Leadership Lending 147

CB Insights

MARCH 26, 2019

2019 FOOD & BEVERAGE TRENDS TO WATCH. Download our Food & Beverage Trends report for a data-driven look at the future of food. The perception that millennials are averse to anything prep-intensive fits neatly into the narrative around other high-profile “millennial trends.” Casual dining.

Millennials 78

Millennials Industry Trends Branding 78

William Mills

MAY 11, 2016

11:37 am William Mills, CEO of William Mills Agency, and Stephen Ramirez, CEO of Beyond the Arc, discuss major trends presented at this year’s Finovate and highlight key companies such as Malauzai Software, PayActiv and many more! Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.

Video 40

Video Mobile social media Analytics 40

CB Insights

JULY 17, 2018

Instead, new millennial-inspired and tech-infused dining trends have been emerging across the US and internationally. Many of yesterday’s casual dining brands are dying, but not because millennials “don’t eat out.” In the past decade, restaurant and bar purchases have grown at twice the rate of general retail spending.

San Francisco 69

San Francisco California United States CA 69

CB Insights

OCTOBER 26, 2020

But there’s no question that the way these institutions function has shifted, pushed along especially by the financial crisis and technology trends. And perhaps the trend that’s had the biggest impact — some big companies are electing not to go public at all. Unsurprisingly, the big banks are responding to this trend.

Management 78

Management Capital Company Marketing 78