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Merchants Gone Wild: The Surcharge Edition

PYMNTS

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. Never mind the people who start rummaging around in their purse or wallet to pull out their cards after stepping up to the checkout counter. Innovation by Any Other Name. is nothing new.

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What Payments Innovators Can Learn From Monkeys

PYMNTS

It explains why many fitness trackers, gym memberships, home exercise equipment, or books or apps on physical and financial self-improvement bought at the start of the year begin to collect dust right around Valentine’s Day – just in time for a big romantic dinner. And, they haven’t seen enough of a reward to commit to continuing.

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What Amazon HQ2, Interchange Fees And Facebook Have In Common

PYMNTS

This week, I’m compelled to offer a few thoughts that go against the grain on several topics that made the news last week: Amazon’s NY HQ2 , card interchange fees and Facebook ad revenue. Consumers today can use Alexa to order food, book an Uber and do their banking – and they do. Card Networks Want to Raise Their Prices.

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The Chatbots Are Coming! The Chatbots Are Coming!

PYMNTS

Trying to book a trip on Hipmunk seems primitive to the point of being useless. I tried last night to make a reservation from Boston to San Francisco, and it told me that I had presented it with a first: There were no flights between those two cities. Aeromexico. Working in conjunction with artificial intelligence firm IV.AI

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The 57 Biggest Fintech Conferences & Events in 2023

Fintech Labs Insights

Event Spotlight Tech meets finance in San Francisco 60+ demos. 100+ speakers. 1,200+ attendees (600+ from financial institutions).

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The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

Come for the wall-to-wall innovations, bring back actionable plans May 23-25 | Marriott Marquis | San Francisco Book Now If we are missing anything, please drop me a note. Event Spotlight Tech meets finance in San Francisco 60+ demos. 100+ speakers. 1,200+ attendees (600+ from financial institutions).

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Is Amazon “Fish and Cushion”…

Javelin Strategy & Research

I had the pleasure of speaking at NextBankUSA in Boston the other week on the Future of Payments, as I see them. It was a fun event, and provided some latitude to go off topic a little, including one of my favorite British comedy skits on Chip and PIN. Okay, I found it much funnier than the audience but that happens to me a lot. Here’s why….

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