The Financial Brand

JULY 21, 2021

Promotions will carry through to Goldman Sachs' long-anticipated introduction of consumer checking accounts for its online customers. The post Marcus Mocks Traditional Banks in New Advertising Campaign appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 33

Banking Trends Analysis Branding Trends 33

The Financial Brand

JULY 5, 2021

Online platform brings upscale retail investment funding to smaller markets, providing housing and related construction credit opportunities. The post Consumers Funding Construction Loans in Innovative Fintech Model appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Innovation 32

Innovation Fintech Banking Trends Analysis 32

The Financial Brand

AUGUST 16, 2021

The meaning of 'convenience' evolves as more consumers adopt online and mobile banking but still frequently crave face-to-face meetings. The post TD Bank Retools Branch Network While Beefing Up Digital Investments appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 31

Banking Trends Analysis Meeting Trends 31

The Financial Brand

SEPTEMBER 6, 2021

What prime opportunities would develop if the mega-online-retailer plops its own department stores on the edge of your market? The post What Will Happen in Banking if Amazon Rolls Out Retail Branches? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 28

Retail Banking Trends Analysis Trends 28

Javelin Strategy & Research

NOVEMBER 15, 2022

Open Positions Accordian Reports Section 2023 Cryptocurrency Trends & Predictions Javelin Report Date: November 16, 2022 Authors: James Wester , Joel Hugentobler Research Topic(s): Cryptocurrency Javelin identifies the key digital trends, emerging opportunities, and risks in cryptocurrency for 2023 and beyond.

Trends 40

Trends Fraud cryptocurrency Banking Trends 40

The Financial Brand

NOVEMBER 1, 2021

A rebound in secured consumerl credit is coming but financial institutions unable to offer mobile and online applications will lose. The post Consumers Ditch Branches and Use Digital Channels for Home Equity Applications appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 25

Banking Trends Analysis Trends Branding 25

MyBankTracker

JANUARY 19, 2021

We’ve kept a close eye on how banks and other financial institutions have changed their products and services in 2020. Here are some of the consumer banking trends that we believe will take hold in 2021. Consumer Banking Trends of 2020. Adoption of digital banking. Expected Banking Trends for 2021.

Marketing 52

Marketing Banking Trends Trends Cards 52

The Financial Brand

JUNE 13, 2021

The post Consumer Lending Transformation Requires Speed, Simplicity and a Digital Mindset appeared first on The Financial Brand - Banking Trends, Analysis & Insights. To compete with fintech lenders, traditional financial institutions must simplify internal processes and improve mobile experiences.

Lending 43

Lending Banking Trends Analysis Trends 43

The Financial Brand

MAY 4, 2021

A redefining year for the industry accelerated digital banking trends but left many strategic question marks for retail banking leaders. The post How Covid-19 Continues to Reshape Consumer Banking Behaviors appeared first on The Financial Brand.

Banking Trends 43

Banking Trends Digital Banking Trends Branding 43

The Financial Brand

JULY 21, 2021

Promotions will carry through to Goldman Sachs' long-anticipated introduction of consumer checking accounts for its online customers. The post Marcus Mocks Traditional Banks in New Digital Advertising Campaign appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 17

Banking Trends Analysis Branding Trends 17

The Financial Brand

OCTOBER 13, 2021

Community banks and credit unions outpace megabanks and even neobanks in key areas, but that edge won't sustain those that lag in technology. The post Square, PayPal Pose Grave Threat to Community Financial Institutions appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Community 37

Community Community Bank Banking Trends Analysis 37

The Financial Brand

OCTOBER 18, 2021

The post Inside KeyBank’s New Strategy for Its National Digital Brand appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The superregional tables plans to grow its refi unit into a broad digital loan platform, opting for a full-service niche app. Here's why.

Branding 31

Branding National Strategy Banking Trends 31

The Financial Brand

JUNE 27, 2021

As a new normal begins both must take a fresh look at what they are doing with mobile apps and beyond or get beaten by large national banks. The post Two Emerging Trends Signal Trouble for Both Fintechs & Regional Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Regional 30

Regional Trends Fintech Banking Trends 30

PYMNTS

JULY 4, 2018

The emergence of high-tech and AI at the credit union level speaks volumes – and funnels right up into some larger digital banking trends. Turns out there’s no real instant gratification in the world of online commerce, as the Checkout Conversion Tracker finds that it takes 23 clicks to complete an online or mobile purchase.

Payments 100

Payments Cards Survey Innovation 100

South State Correspondent

AUGUST 8, 2022

More to this point, community banks will see increased competition from online-only banks. Last month we saw a skyrocketing of rates by some of the more aggressive banks (like Capital One), and we now see that in their deposit betas (below). This will decrease savings levels and, in turn, retail deposit balances.

Trends 195

Trends Community Bank Community Retail 195

Javelin Strategy & Research

JANUARY 12, 2022

2022 Digital Banking Trends & Predictions Javelin Report Date: December 1, 2021 Authors: Mark Schwanhausser , Emmett Higdon , Dylan Lerner Research Topic(s): Digital Banking , Digital Strategy & Experience , Mobile & Online Banking The traditional definition of “financial relationship” has changed forever.

Trends 40

Trends Fraud cryptocurrency Austin 40

NCR

APRIL 25, 2018

Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. Elsewhere, banks also need to look closely at their mobile and online offerings this year to identify any redundancies and repeated steps that add friction, and work to remove these.

Customer Experience 74

Customer Experience Course Trends Big Data 74

FICO

JUNE 9, 2016

If your company is a bank or a card provider and you’re wondering how make Millennial customers happy and retain them, you don’t need to run out to hire a very expensive consultant, or launch a huge advertising campaign. 25% of 35-49 year olds recommended their bank to friends, family, and colleagues after a positively handled fraud incident.

Millennials 40

Millennials Fraud social media Survey 40

NCR

MARCH 7, 2016

No one denies that online and mobile tools—particularly the deluge of apps that banks have developed and released—have changed many customers’ interaction with the local retail outlet. What if the real surprise is not how many branches have been shut down, but how many have not?

Study 40

Study Mobile Comparison Online 40

NCR

JUNE 12, 2017

Taking account opening as an example, one of the goals of omni-channel delivery is providing a seamless experience across channels – so customers can start to open their account online and finish the process in a branch, for instance. That’s where customer journey comes into the picture.

Operations 82

Operations ATM Customer Experience Examples 82

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The true change merchants are facing is not in trying to stay on top of a spike in online users. Online Payments Drive Privacy Concerns.

Payments 172

Payments Regulation Online Retail 172

CB Insights

AUGUST 23, 2018

Beyond traditional recruiting channels, JPM is also leveraging its recent $300M+ acquisition of online payments service provider WePay to attract talent in Silicon Valley. While not the most cutting-edge technology, creating an option to open an account online is an essential step towards “digital everything.”

Cards 76

Cards Mobile Strategy Branding 76

Lars Markull

JUNE 29, 2020

To further complicate matters, open banking is not just being used as a term to describe a certain trend but also as the official term in the United Kingdom for a special kind of regulation forcing certain banks to open their infrastructure.

Mobile 52

Mobile Data Trends Maine 52

Lars Markull

JUNE 29, 2020

To further complicate matters, open banking is not just being used as a term to describe a certain trend but also as the official term in the United Kingdom for a special kind of regulation forcing certain banks to open their infrastructure.

Mobile 52

Mobile Data Trends Maine 52

NCR

DECEMBER 28, 2015

The onus might be on banks and related providers to take the draconian step of mandating biometric technologies as a part of every process. In other words, you’re required to authenticate your identity before every online or mobile transaction.

Apple 40

Apple Mobile Technology Security 40