The Financial Brand

OCTOBER 31, 2021

A neobank CEO personally buys a tiny bank as the next step in building a financial super app targeting poorly-served megabank customers. The post Banking + Investing on One Slick Mobile App: Retail Banking’s Future? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 41

Retail Mobile Banking Trends Analysis 41

The Financial Brand

JULY 26, 2021

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Branding 43

Branding Training Analytics Banking Trends 43

The Financial Brand

AUGUST 8, 2021

The post Bank of America Grabbing 1 in 3 Gen Zs and Millennials with Mobile appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Megabanks are winning greater checking market share as younger consumers become the majority. But all is not lost.

Millennials 39

Millennials America Mobile Banking Trends 39

The Financial Brand

AUGUST 11, 2021

The financial industry can no longer afford to ignore their mobile banking tools. The post Most People Make Deposits Via Mobile Apps (And That’s Not Stopping) appeared first on The Financial Brand - Banking Trends, Analysis & Insights. In light of new research by Chase, 2021 is proof of that.

Mobile 36

Mobile Banking Trends Analysis Trends 36

The Financial Brand

DECEMBER 12, 2021

It's a bad mistake to oversimplify your institution's product descriptions on your mobile website. Banking services require details. The post Banks’ Mobile Marketing Demands Sharper Focus on Message and Audience appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 29

Mobile Marketing Banking Trends Analysis 29

The Financial Brand

OCTOBER 24, 2021

Success with the bank's 'NOMI' app showcases the future of retail banking through the predictive use of artificial intelligence. The post How RBC’s AI-Powered Digital Assistant Doubled Mobile Engagement appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 31

Mobile Banking Trends Analysis Trends 31

The Financial Brand

OCTOBER 31, 2021

People and branches are costly, but they help counteract the trend to fragmentation of finance, at least among business customers. The post Small Businesses Demand Great Mobile, Account Managers, Branches Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Management 29

Management Mobile Banking Trends Analysis 29

The Financial Brand

AUGUST 3, 2021

The torrent of fintech app downloads is radically altering the mobile banking landscape, pushing marketers to rethink strategies. The post What Traditional Banks Can Learn From Fintech Apps’ Explosive Growth appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Fintech 43

Fintech Banking Trends Analysis Strategy 43

The Financial Brand

JULY 13, 2021

Balancing physical facilities and digital engagement, the top retailers can show banking ways to improve mobile experiences. The post Digital Channel Experience Lessons From Big Box Retailers appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

AUGUST 17, 2021

Every financial offering must be as painless as Amazon, as mobile-friendly as hailing an Uber, and as free of manual processing as possible. The post 3 Ways to Build Consumers’ Comfort Level With Digital Banking Tools appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Tools Banking Trends Analysis 43

The Financial Brand

AUGUST 4, 2021

Mobile app's free business checking accounts could be a gateway to other banking relationships as more small firms join the platform. The post ‘Wave Money’ App Plunges H&R Block Deeper into Small Business Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

SEPTEMBER 1, 2021

Nerve, a mobile banking app started by two fintech marketing veterans, aims to help musicians deal with their unique financial needs. The post Does a New Neobank for Musicians Herald a Micro-Niche Trend? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Trends 43

Trends Banking Trends Analysis Branding 43

The Financial Brand

JUNE 13, 2021

To compete with fintech lenders, traditional financial institutions must simplify internal processes and improve mobile experiences. The post Consumer Lending Transformation Requires Speed, Simplicity and a Digital Mindset appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Lending 43

Lending Banking Trends Analysis Trends 43

The Financial Brand

NOVEMBER 21, 2021

The mobile bank is the second European challenger within a few weeks to bow out. Fintech experts weigh in on what it means for banking. Market (And 500,000 Customers) appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The post Why Neobank N26 Is Abandoning the U.S.

Marketing 40

Marketing Banking Trends Analysis Trends 40

The Financial Brand

JUNE 28, 2021

Mobile bank will 'supercharge' its successful organic marketing with more traditional methods building on a message of 'radical transparency.'. The post A Close Look at Neobank Monzo’s New Growth Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Strategy 37

Strategy Banking Trends Analysis Trends 37

The Financial Brand

DECEMBER 13, 2021

Mobile bank Zelf is building its future growth on a niche market shrugged off by most traditional institutions: Gamers and 'Creators.'. The post How One Neobank Targets a Huge Gen Z Segment Overlooked by Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 34

Banking Trends Analysis Trends Branding 34

The Financial Brand

DECEMBER 22, 2021

A consortium of community financial institutions uses 'open' approach to give their customers a 'one-stop-' approach to mobile payments. The post Will ‘Chuck’ Give Smaller Banks an Edge in P2P Versus Venmo, Cash App and Zelle? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 36

Banking Trends Analysis Community Trends 36

The Financial Brand

NOVEMBER 30, 2021

The mobile bank trails neobank leader Chime by a large measure. The post From Neobank to National Bank: Was Varo’s Quest Worth It? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But it has a capital war chest and more ways to grow revenue rapidly.

National 33

National Banking Trends Analysis Trends 33

The Financial Brand

DECEMBER 12, 2021

New units will be user-customized, mobile-integrated and more efficient. The post The ATM of the Future Will Be Much More Personalized appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having bounced back from Covid's hit, ATMs are now changing.

ATM 32

ATM Banking Trends Analysis Trends 32

The Financial Brand

DECEMBER 28, 2021

Consumers are flocking to fintech apps, but have little awareness of how these mobile solutions use their personal information. The post Consumers’ Woeful Lack of Knowledge About Data Sharing Could Hurt Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Data 29

Data Banking Trends Analysis Trends 29

The Financial Brand

NOVEMBER 9, 2021

The mobile wallet war is one challenge. The post Banks Risk Losing Key Income If Payment Trends Continue appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The shift to P2P and rapid growth of buy now, pay later are two more that directly impact revenue.

Trends 29

Trends Payments Banking Trends Analysis 29

The Financial Brand

AUGUST 16, 2021

The meaning of 'convenience' evolves as more consumers adopt online and mobile banking but still frequently crave face-to-face meetings. The post TD Bank Retools Branch Network While Beefing Up Digital Investments appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 31

Banking Trends Analysis Meeting Trends 31

The Financial Brand

OCTOBER 4, 2021

neobank's ambitions to put its mobile app and white steel card in Americans' hands. Unit appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Dropping the application doesn't mean the end of the U.K. The post End of the Road for Monzo Charter Isn’t End of the Road for U.S.

Banking Trends 31

Banking Trends Analysis Trends Branding 31

The Financial Brand

JUNE 27, 2021

As a new normal begins both must take a fresh look at what they are doing with mobile apps and beyond or get beaten by large national banks. The post Two Emerging Trends Signal Trouble for Both Fintechs & Regional Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Regional 29

Regional Trends Fintech Banking Trends 29

The Financial Brand

SEPTEMBER 13, 2021

Less-mobile consumers, new banking channels, changes in staffing models and growth factors that won't be repeated all bode ill for sales. The post 3 Reasons Why Branch Sales Are Suffering (and Could Get Worse) appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 29

Banking Trends Analysis Trends Branding 29

The Financial Brand

JANUARY 30, 2022

By turning its mobile phones into payment terminals the iconic tech company may have grand designs of challenging Visa and Mastercard. The post What Apple’s New iPhone Contactless Payments Assault Means for Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Payments 23

Payments Apple Banking Trends Analysis 23

The Financial Brand

NOVEMBER 1, 2021

A rebound in secured consumerl credit is coming but financial institutions unable to offer mobile and online applications will lose. The post Consumers Ditch Branches and Use Digital Channels for Home Equity Applications appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 25

Banking Trends Analysis Trends Branding 25

The Financial Brand

DECEMBER 6, 2021

But the trend points to greater integration of AI in people's lives. The post The Future of Conversational AI in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Chatbots, with some exceptions, still don't have widespread utility.

Banking Trends 42

Banking Trends Analysis Trends Branding 42

The Financial Brand

OCTOBER 26, 2021

The post The Most Popular Digital-Only Banks in the World appeared first on The Financial Brand - Banking Trends, Analysis & Insights. With new data, financial institutions — both digital and traditional — can see which neobanks can claim to be on top in 66 countries.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

JANUARY 31, 2022

As a record number of bank branches are shuttered, those remaining are reimagined for greater efficiency and improved experiences. The post The Future Role of Branches Is More Uncertain Than Ever appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 39

Banking Trends Analysis Trends Branding 39

The Financial Brand

AUGUST 10, 2021

Anemic lending and vaccination questions aren't the only things nagging banking leaders. The post Banking and Payment CX Jeopardized By Surging Digital Fraud appeared first on The Financial Brand - Banking Trends, Analysis & Insights. A 'pandemic' of fraud must also be dealt with.

Fraud 43

Fraud Payments Banking Trends Analysis 43

The Financial Brand

AUGUST 2, 2021

The pace of digital transformation will rocket as vastly increased network speed and connectivity empowers both banks and their competitors. The post How 5G Will Reshape the Future of Digital Banking & Payments appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Banking Trends Payments Analysis 43

The Financial Brand

MAY 4, 2021

A redefining year for the industry accelerated digital banking trends but left many strategic question marks for retail banking leaders. The post How Covid-19 Continues to Reshape Consumer Banking Behaviors appeared first on The Financial Brand.

Banking Trends 42

Banking Trends Digital Banking Trends Branding 42

The Financial Brand

OCTOBER 24, 2021

New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich companies. The post Traditional Customer Acquisition Methods in Banking Are Dead appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 41

Banking Trends Analysis Trends Branding 41

The Financial Brand

SEPTEMBER 12, 2021

The post Machine Driven Marketing: The Future of Ethical AI and Digital Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The promise of artificial intelligence won't be realized if financial institutions don't address issues of data relevance and quality.

Digital Banking 41

Digital Banking Marketing Banking Trends Analysis 41

The Financial Brand

JULY 28, 2021

The post Venmo’s Real Threat to Banking: Making Payments Fun appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Yes, Zelle's dollar volume is higher, but the quirky Venmo P2P app continues to grow. Financial institutions should understand why.

Payments 42

Payments Banking Trends Analysis Trends 42

The Financial Brand

OCTOBER 4, 2021

The post Why Chatbots Fail in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Growth of these AI-powered tools is rising, but they get mixed reviews. When they come up short, the problem usually isn't the technology.

Banking Trends 40

Banking Trends Analysis Trends Tools 40