PYMNTS

JUNE 13, 2017

Diebold Nixdorf , the connected commerce technology company and Samsung SDS America announced they are teaming up to show how integrating advanced mobile technology — such as facial recognition — and the self-service channel can result in enhanced security and an improved consumer experience.

Samsung 119

Samsung ATM Austin Security 119

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

Insights on Business

FEBRUARY 13, 2019

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Protection (Security). Day-to-day tasks.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

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ATM Mobile Strategy Fraud 85

PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb. There are more than 2.5

Oregon 232

Oregon Pennsylvania Innovation Operations 232

PYMNTS

NOVEMBER 15, 2019

PYMNTS’ Where Will We Bank Next? S urvey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products. These offerings are becoming table stakes for banks, with 34.8 ATMs Get Smarter.

ATM 127

ATM Video Survey Chicago 127

PYMNTS

JULY 31, 2020

Another 31 percent believe they are “somewhat” likely to do so, according to findings from the May 2020 Credit Union Innovation Playbook: Challenger Banks Edition. percent of members who are interested in services from challenger banks say it is partially because they believe they offer easy-to-use and convenient services.

ATM 156

ATM Digital Banking Online Mobile 156

Gonzobanker

JUNE 7, 2023

In mid-May, a digital bank account for the 62+ crowd debuted in the United States. At first glance, the account resembles plenty of others – free ATM access at thousands of locations, no monthly fees and no minimum account balances. It’s only a matter of time for retirees to get a rewrite of digital banking.

Los Angeles 133

Los Angeles Fintech Digital Banking Tools 133

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. FICO’s Take on Debit Security.

social media 141

social media Payments ATM Fraud 141

PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. NPCI will assist workers with using the local payment network Rupay, which operates with ATMs, point of sales (POS) devices and eCommerce sites.

Fintech 130

Fintech ATM National Maine 130

PYMNTS

DECEMBER 31, 2020

[This year] really showed that banks can do these things and still be successful while conducting business primarily via digital.”. That’s happening as ATMs become ITMs to take on their renewed role in branch banking. “A Banking At The Speed Of Life’. Interactive Tellers (ITMs) accommodate this and more.

ATM 307

ATM Massachusetts Study Operations 307

Bobsguide

JUNE 3, 2022

Banca Carige Smart, the new intelligent branch model enabled by Auriga #NextGenBranch solutions, combines digitalisation with a human touch for an innovative customer experience. To guide customers, branch staff perform Meeter and Greeter roles to help users familiarise themselves with digital devices, as well as authenticate them.

Video 78

Video Customer Experience Operations ATM 78

PYMNTS

MARCH 3, 2020

Other digital-first banks are leaning heavily on ATMs to reduce their overall footprints. Recent innovations have enabled these machines to perform more functions than ever, including connecting with live tellers at off-site locations via webcams. million compared to unsecured companies’ $5.16

ATM 151

ATM Fraud Study Regional 151

PYMNTS

APRIL 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Twelve years later, however, mobile banking has become ubiquitous across much of the global financial ecosystem. Alexander said.

Mobile 123

Mobile ATM Innovation Strategy 123

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. They don’t necessarily have a [deep] security background. They might want to innovate, but take shortcuts on security.”

Mobile 184

Mobile UX Security Fintech 184

Banking 2020

OCTOBER 23, 2015

For 50 years, the name “ATM” has been synonymous with cash. With that in mind and the recent news that ATM-maker Diebold plans to acquire ATM-maker Wincor-Nixdorf, it’s unsurprising that the deal would come down to cash. With all of these pressures on retail banking, the industry needs innovation more than ever before.

Innovation 40

Innovation ATM Strategy Industry 40

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook , a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. What a consumer is going to the bank to do matters a great deal, he noted.

Online 123

Online Millennials Digital Banking Maine 123

NCR

DECEMBER 27, 2017

It has certainly been an interesting year, with highlights including the 50 th anniversary of the ATM, brand new real-time payment systems being introduced and ongoing preparation for a regulatory shift that could transform the industry as we know it. 50 years of the ATM. The humble ATM celebrated its 50 th birthday in June 2017.

ATM 76

ATM Fraud Industry Security 76

PYMNTS

APRIL 2, 2019

MOXY bank , preparing to be one of the first new community banks to launch in the U.S. in decades, has announced that it is working with technology solutions company NYMBUS to integrate its core digital banking and payment services. Mauldin said in a statement.

Community Bank 117

Community Bank Community FDIC Washington 117

PYMNTS

APRIL 4, 2019

The Citi study referenced above, for example, found 87 percent of Americans would still trust traditional banks more than non-bank financial institutions. And those relationships, she noted, are an excellent starting ground for succeeding with innovations “where other technology platform have recently failed.”.

Mobile 169

Mobile Study Security social media 169

PYMNTS

JUNE 25, 2019

Customers can use the card to pay online or in stores using a mobile wallet, shop online with all the card details already in the app and get cash as well as make deposits at BofA ATMs. Our goal is to bring never-before-possible convenience to clients,” said David Tyrie, head of advanced solutions and digital banking at Bank of America.

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Cards America Mobile ATM 132

NCR

JANUARY 29, 2018

This is one of a number of notable recent developments in the payments sector in the Far East, which is developing into a key hub for innovation in financial services. Interconnectivity, speed and security. ” Payments innovation in the Far East.

Payments 70

Payments ATM Innovation Regional 70

PYMNTS

SEPTEMBER 10, 2018

New and innovative disbursement methods are bringing change to the industry, though. Digital banking platform BankMobile , a subsidiary of Customers Bank , has announced a new partnership with 36 U.S. In addition, they do not offer the same tools and capabilities presented by digital solutions.

Mobile 100

Mobile Arkansas ATM Tools 100

PYMNTS

NOVEMBER 1, 2018

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Banks have that base of trust, and the ability to engage with customers,” Oosthuizen added.

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Fintech UX Mobile FDIC 191

PYMNTS

MARCH 7, 2019

However, the way payments innovation is pursued — and becomes reality — is changing, too. The rise of Open Banking is helping to open up payment ecosystems, encouraging collaboration between traditional financial firms and smaller, tech-focused upstarts. Making Old ATMs New(ish).

ATM 194

ATM Innovation Payments blockchain 194

PYMNTS

OCTOBER 11, 2017

A century later, Diebold went public and got into the ATM business. But, he added, with many banks thinking about how to leverage technology and innovation to better serve clients, getting executives to engage has become easier. Kerr would argue it might not even be possible to start digital and expand to physical.

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Retail ATM San Francisco Chicago 118

PYMNTS

JULY 16, 2018

We have investigated the matter thoroughly, addressed the cause and, as a precaution, have implemented additional security measures,” Macy’s said in an emailed statement. Macy’s was able to confirm that social security numbers were not accessed — but that data like birthdays and addresses might have been.

Cards 100

Cards Data Digital Banking Retail 100

PYMNTS

JUNE 18, 2018

financial institutions have rolled out some version of card-free cash” — that is, enabling customers to use mobile phones to make ATM withdrawals, which can prevent the delays and frustrations that come from lost or compromised debit cards. As Rosner told Webster, a “large number of U.S.

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Fraud Cards Mobile ATM 110

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. Editor’s note: This week, annual interest on EQ Bank’s EQ Savings Plus account was changed to 2.25 Demographics, shmemographics.

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User Experience Digital Banking Customer Experience System 100

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Digital Banking.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

MARCH 16, 2016

Traditional banks seem to realize that their vibrancy, let alone their survival, hinges on embracing technology, to do what they already do — but better, faster and more securely – while also adding new features and offerings that will allow their customers a next-generation, all-in-one bank experience.

Digital Banking 100

Digital Banking Innovation Mobile ATM 100

PYMNTS

JUNE 20, 2018

In meetings and calls with analysts last week, executives from top banks such as Bank of America , JPMorgan Chase and Citi — along with payment companies such as Visa — explained how they are leveraging technology to drive innovation. Bank of America.

Mobile 150

Mobile Innovation Payments America 150

PYMNTS

AUGUST 22, 2019

Banks are not just competing for customer engagement and retention — they are also vying for funding and resources as they overhaul their infrastructure and banking tools. The latest Digital Banking Tracker examines how legacy institutions stay competitive with challenger banks. Competition Can Lead to Innovation.

Digital Banking 166

Digital Banking Mobile Study Data 166

PYMNTS

MARCH 9, 2020

According to the Cambridge English Dictionary , a bank is an institution in which people and businesses can securely store and access their money and borrow it as needed. The need for physical branches tops providing ATM services by a factor of almost four. Ask the Simple Question, Get the Right Insight.

How To 232

How To Millennials ATM Fintech 232

Fintech Labs Insights

JANUARY 15, 2016

CaixaBank CEO Gonzalo Gortázar said the new mobile-only bank was part of a “commitment to providing new services that perfectly complement the more traditional banking model.” imaginBank also has special services for smartwatch wearers, including ATM and branch finding functionality.

Millennials 12

Millennials Mobile social media ATM 12