PYMNTS

MAY 28, 2020

ATMs are known for their convenience, offering walk-up or drive-through access to financial products like checking or savings accounts. True service-related issues appear when comparing legacy ATMs to modern digital banking solutions. We try to make sure our ATMs meet [their] specific needs.”.

ATM 130

ATM Video Mobile Digital Banking 130

NCR

OCTOBER 13, 2017

As easy as it might be to perceive a big divide between the modern-day mobile space and more traditional, physical banking via the branch and ATM , it’s becoming increasingly clear that these channels can function in harmony and complement one another. Bringing the ATM and mobile together.

ATM 96

ATM Innovation Mobile America 96

Payments Source

MAY 26, 2017

Automated teller machines have come a long way since Barclays rolled out the world’s first ATM at a branch in north London 50 years ago. Here’s a look at some of the milestone moments and key innovations in ATM technology over the past five decades.

ATM 60

ATM Innovation Technology America 60

PYMNTS

MARCH 26, 2020

For nearly all of the customers we asked (98 percent), a bank has to provide three primary things: a place to store their money, a means to save their money and an easy path to physically access their money, such as a physical branch and ATM network. “I But the FinTechs, Baird noted, are adapting and innovating around that issue.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

MAY 6, 2019

Toronto is a powerhouse for financial innovation in Canada: The city has the most sizable ecosystem for FinTech in the country, with 185 startups per one count. Our team has torn apart the small business banking playbook and created our own digital banking platform and operating model from the ground up.”.

Innovation 192

Innovation Fintech San Francisco New York 192

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Over the last several years, direct bank deposits have grown six times faster than deposits at traditional banks as consumers have sought innovative new ways to save money,” said John Rosenfeld, president of Citizens Access.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

JUNE 13, 2017

In a press release the companies said they will jointly demonstrate the mobile-based biometric authentication approach at this year’s Digital Banking conference in Austin, Texas from June 12 to 14. “As Co-innovation lies at the heart of how Diebold Nixdorf does business.

Samsung 119

Samsung ATM Austin Security 119

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024.

Analytics 266

Analytics Fraud ATM Report 266

Bank Innovation

OCTOBER 26, 2018

Bank of the West recently added 143 ATMs across the Denver and Sacramento metro areas through an agreement with ATM operator Cardtronics. The San Francisco-based bank said it has tripled the number of cash access locations for its customers in Denver, to 151, and nearly quadrupled the number of those locations […].

ATM 150

ATM San Francisco Sacramento Denver 150

ATM Marketplace

JULY 9, 2019

Innovation is reshaping global financial services. From how they are consumed, to who offers them and how they’re structured, we live at a time when new ideas and new approaches to payments and digital banking arise almost weekly.

Innovation 63

Innovation ATM Digital Banking Payments 63

Bank Innovation

JANUARY 10, 2018

EXCLUSIVE—With mobile banking services offered at the majority of financial institutions, innovating the digital space is becoming more important in the fintech ecosystem, especially for smaller players like regional banks or credit unions.

Digital Banking 276

Digital Banking Technology Regional Mobile 276

Bank Innovation

OCTOBER 13, 2017

EXCLUSIVE – People’s interaction with ATMs is shifting more and more towards cardless transactions, at least according to Wells Fargo. In its earnings call today, Wells pointed out that 40% of its ATMs have been near-field communication (NFC) enabled.

ATM 170

ATM Strategy Digital Banking Mobile 170

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. O’Donnell noted that the CU is shifting toward self-service for two reasons. “If

Nevada 131

Nevada Innovation Security ATM 131

Insights on Business

FEBRUARY 13, 2019

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. The big questions is what’s next?

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

APRIL 19, 2017

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. About the Tracker.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

Bank Innovation

MARCH 5, 2018

EXCLUSIVE – Most Bank of America users do their deposits online or through ATMs, only 25% of them make deposits at branches. And yet, branches are still important to the bank. When it comes to opening an account with us, 80% of that happens in our financial centers,” Michelle Moore, head of innovation at BofA.Read More.

ATM 210

ATM America Innovation US 210

Chris Skinner

JULY 20, 2017

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

DECEMBER 28, 2020

Many branches are deploying self-service kiosks and upgraded ATMs to meet these requests. ATMs are expected to play a crucial role in banking’s future, in fact, but only as long as they meet customers’ rapidly changing expectations.

ATM 182

ATM Meeting United States Industry 182

Bank Innovation

AUGUST 17, 2018

It’s not all bad for NCR, which also owns the digital banking software provider Digital Insight — software […]. . “Hardware revenue was down 16% in the quarter and margins were down 400 basis points,” said NCR’s CFO Bob Fishman. (It’s

ATM 150

ATM Software Digital Banking Report 150

PYMNTS

NOVEMBER 13, 2019

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Digital-First Banking Developments Around The World.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

Data 152

Data Digital Banking Innovation Fintech 152

PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb. There are more than 2.5

Oregon 232

Oregon Pennsylvania Innovation Operations 232

PYMNTS

JULY 31, 2020

Another 31 percent believe they are “somewhat” likely to do so, according to findings from the May 2020 Credit Union Innovation Playbook: Challenger Banks Edition. percent of members who are interested in services from challenger banks say it is partially because they believe they offer easy-to-use and convenient services.

ATM 156

ATM Digital Banking Online Mobile 156

PYMNTS

OCTOBER 6, 2020

In today’s top news in digital-first banking, Bank of America has launched its Life Plan program, while United Airlines and Chase Card Services launched a United Gateway credit card. unveiled its new generation of automated teller machine (ATM) operating software. BoA Expands Into Digital Financial Planning for Consumers.

Cards 176

Cards ATM Georgia America 176

PYMNTS

MAY 28, 2020

Aion Bank’s newly-launched BusinessMax aims to generate high-quality digital banking services for small and medium-sized businesses (SMBs), according to a press release. Aion Bank utilizes a subscription model , and because of that, it can eschew other usual fees for ATMs and withdrawals.

ATM 131

ATM Tools Digital Banking Management 131

PYMNTS

NOVEMBER 15, 2019

It has thus become imperative for banks to have the most recent technological innovations. For example, BMO Harris opened a new “smart branch” in Chicago last year with smart ATMs, video screens that link to live tellers and mortgage professionals, and employees equipped with tablets capable of conducting transactions.

ATM 127

ATM Video Survey Chicago 127

PYMNTS

DECEMBER 31, 2020

[This year] really showed that banks can do these things and still be successful while conducting business primarily via digital.”. That’s happening as ATMs become ITMs to take on their renewed role in branch banking. “A

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

JULY 29, 2019

Guy Chiarello, chief administrative officer of Fiserv, said in the press release, “We are excited for the next phase of our relationship with Bank of America, and are committed to continuing to provide market-leading products and services to the bank and its clients.”

Data 176

Data America Strategy ATM 176

Banking 2020

OCTOBER 23, 2015

For 50 years, the name “ATM” has been synonymous with cash. With that in mind and the recent news that ATM-maker Diebold plans to acquire ATM-maker Wincor-Nixdorf, it’s unsurprising that the deal would come down to cash. With all of these pressures on retail banking, the industry needs innovation more than ever before.

Innovation 40

Innovation ATM Strategy Industry 40

Gonzobanker

JUNE 7, 2023

In mid-May, a digital bank account for the 62+ crowd debuted in the United States. At first glance, the account resembles plenty of others – free ATM access at thousands of locations, no monthly fees and no minimum account balances. It’s only a matter of time for retirees to get a rewrite of digital banking.

Los Angeles 143

Los Angeles Fintech Digital Banking Tools 143

PYMNTS

MAY 12, 2020

There was a time when consumers did not require much more from their local bank than a checking account, savings account and an ATM card. This has changed dramatically in recent years as consumers’ financial lives have migrated to the digital realm. percent of national banks, versus 77.5 Overall, national banks offer 6.9

Regional 241

Regional National Cards Mobile 241

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. Unbundling the Travel Bundle.

social media 141

social media Payments ATM Fraud 141

PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. It’s our constant aim at NPCI to reach out to the vast unbanked population with technology innovation,” said Kunal Kalawatia, head of marketing at NPCI.

Fintech 130

Fintech ATM National Maine 130