ATM Cards Compliance Customer Experience 
Independent Banker
AUGUST 31, 2015
The rise of electronic transaction channels has transformed the banking industry, making smaller, less expensive branches a reality and sparking new opportunity for the ATM. Today’s advanced technology provides new ways for ATMs to deliver a secure, enhanced customer experience, lower costs and increased revenues.
FICO
AUGUST 24, 2021
To get a colleague’s perspective on how contextual intelligence is impacting fraud and financial crime protection, I spoke with Adam Davies , vice president of the Fraud, Compliance and Authentication line of business at FICO. Doug: That sounds a lot different than, “Is this credit card transaction fraudulent?”. You’re not alone.
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South State Correspondent
JUNE 22, 2022
Add to that a bank’s resource constraints, compliance demands, budget goals, legacy IT infrastructure and talent gaps, and innovation for a bank is extremely difficult. The iPhone, Uber, and Airbnb all fall into this category as does the ATM. Every bank wants to be “innovative,” but the truth is innovation is difficult.
FICO
MARCH 30, 2023
I will sheepishly admit that since post-COVID travel has picked up again, I’ve found myself traveling with physical card or two crammed into my minimalistic ID-holder, just for rare cases where digital won’t work. In Norway, 98% of the country has a debit card and less than 5% of transactions happen in cash.
ZootBlog
JANUARY 12, 2016
This year’s predictions include topics from the preceding year, with the addition of projected advancements in the areas of biometrics, enhanced customer experience, big data, digital payments, and innovation. Customer Experience: Eliminating Friction. Biometrics. EMV Transition.
CB Insights
AUGUST 23, 2018
JPM continues to improve its existing apps while also focusing on developing new ones (such as Finn) for future customers. JPM boasts an industry leading credit card network. With an elite rewards network, JPM is able to use its credit cards as a lever to attract and retain valuable clients. Branded cards. Mobile apps.
William Mills
SEPTEMBER 9, 2016
You can look at life events such as marriage, credit card, new job, etc. That will show the likelihood that a customer may take an action such as leaving the bank. Addresses compliance, fraud experience and customer experience analytics. Now showing the use case on a mobile device and an ATM.
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