PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook , a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. What a consumer is going to the bank to do matters a great deal, he noted.

Online 123

Online Millennials Digital Banking Maine 123

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 29

Digital Banking Branding Innovation Strategies ATM 29

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Oh, and along the way, OnPoint will provide an amazing $2.5

Fintech 194

Fintech Community Regional Technology 194

NCR

DECEMBER 27, 2017

It has certainly been an interesting year, with highlights including the 50 th anniversary of the ATM, brand new real-time payment systems being introduced and ongoing preparation for a regulatory shift that could transform the industry as we know it. 50 years of the ATM. Preparing for PSD2. Continuing the fight against fraud.

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ATM Fraud Industry Security 76

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction.

Mobile 184

Mobile UX Security Fintech 184

Independent Banker

MAY 26, 2016

Rebuilding a reputation as payment innovators. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. By Jeff Weikert.

Community Bank 70

Community Bank Community Innovation System 70

The Financial Brand

AUGUST 30, 2020

Senior executives reveal eye-opening digital growth statistics as the megabank unveils new mobile banking features and branch and ATM plans. The post Why BofA, not Fintechs or Amazon, Should Keep Bankers Awake at Night appeared first on The Financial Brand.

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Fintech ATM Branding Mobile 39

PYMNTS

JUNE 18, 2018

They are not only the face of the brand, but their expertise at solving customer problems or selling new products and services can lead to more account openings and card activations. “In Properly handled, a focus on branches and call centers enables FIs to take advantage of what Rosner called their strongest asset: their employees.

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Fraud Cards Mobile ATM 110

NCR

JUNE 12, 2017

According to The Financial Brand’s 2017 Retail Banking Trends and Predictions report , the single most important trend for the retail banking industry this year will be the drive to remove friction from the customer journey. .” ” [Defining the New Core of a Bank – EY].

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Operations ATM Customer Experience Examples 82

NCR

NOVEMBER 15, 2017

With so much innovation and competition happening in financial services right now, it’s easy to think that the industry is becoming more and more complex. ” This focus on simplicity and unification in consumer banking has been evident in other markets around the world, including in the Middle East.

Customer Experience 59

Customer Experience Mobile Digital Banking Millennials 59

William Mills

MARCH 30, 2017

The first day was dedicated to credit unions with sessions about Best Practices for Credit Unions, Omni-Channel Banking – Is the Branch Dead or Is it the Future and How to Best use Branding. Luvleen Sidhu, co-founder of Bank Mobile, kicked off the conference with her keynote presentation.

Retail 40

Retail Conference Miami Strategy 40

NCR

AUGUST 4, 2017

The other key roles highlighted in the report are the ‘digital ambassador’, which involves branch staff supporting customers in the transition to digital banking, and the ‘problem solver’, where employees focus on first-contact resolution to retain customers.

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ATM US New York Branding 96

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. It’s a bit of an unprecedented step – I don’t really know many banks that have a waitlist for their bank account.”.

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User Experience Digital Banking Customer Experience System 100

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. Chase prioritizes hiring technical talent to lead innovation. JPM’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76

NCR

APRIL 22, 2016

We recently spoke to Rob Mills, Vice President of Technology at Rivermark Community Credit Union to discuss the credit union’s new digital banking experience, how they “fail faster,” and how they continue to evolve with the digital banking world. Like us, NCR Financial Services (NCR FS), is very innovative.

Community 40

Community Resources US ATM 40

William Mills

SEPTEMBER 9, 2016

Now showing how Avoka can integrate with a ton of apps in a matter of days with your company’s brand. Auto-financing is ripe for innovation. Franchises – Americas greatest brands” They have a list view function where investors can investigate franchises near and far. I like what they are doing and I think they could be very big.

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social media ATM Mobile Customer Experience 40

PYMNTS

FEBRUARY 15, 2019

There is something of a strange dichotomy when one looks at the types of things bank brands are developing, particularly around mobile and digital banking services, and the kinds of things consumers say they want. An ATM that is working well will provide the appropriate amount of money after the correct PIN is entered.

ATM 155

ATM Mobile Digital Banking Online 155

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Bank Innovation named Jill one of the 10 most innovative CEOs in banking for 2015, and we doubt that Bank Innovation would know who Jill is if not for her presence on Twitter.

Community Bank 60

Community Bank Apple Community Technology 60

PYMNTS

APRIL 30, 2018

Travelex is a global financial company with 1,500 stores and 1,250 ATMs at ports of entry and tourist locations worldwide. Together , the Finablr network brands boast four decades of industry experience and have collectively touched over a billion lives. The Global Citizen. Meet the Global Citizen. A Roadmap for the Roadmap.

blockchain 101

blockchain Innovation National Company 101

FICO

JANUARY 19, 2018

Typically, competition, innovation, and/or regulatory changes drive transformation, resulting in new products, providers, and pricing plans for consumers. According to a survey by bankrate.com , nearly 40% of Americans have not stepped into the branch of a bank or credit union in the last six months.

Analytics 45

Analytics Millennials Retail Data 45

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

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Innovation blockchain Technology Groups 78

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Meanwhile, brands that were already virtual-first have seen dramatic increases in adoption during the crisis. surging DEMAND DRIVes TECHNOLOGICAL INNOVATIONS in the space and CREATes JOBS.

Industry 101

Industry Technology Online Video 101