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Why Payments Personalization Is Key To Enhancing User Experience For Digital Content Platforms

PYMNTS

Kaufman explained in an interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. Content platforms can thus lose potential customers who might not have wanted to pay for subscriptions but who may have considered paying piecemeal for access to specific articles, videos or other media.

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Why Payments Personalization Is Key To Enhancing User Experience For Digital Content Platforms

PYMNTS

Kaufman explained in a recent interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. Kaufman likens the personalization of digital content to the customized shopping experiences on eCommerce retail sites.

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Driving Contact Center Innovation in Uncertain Times

Perficient

It’s also a great time to think about innovation. You can find plenty of blogs and articles discussing all the ways COVID has caused disruption in the customer engagement space: long waits, remote agents, overwhelmed capacity, and on-premise limitations to name a few. I won’t go into all the details of that again here.

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Data – The Lifeblood of Intelligence Automation

Perficient

This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Let’s take a quick dive into the data-driven universe of AI (i.e., intelligence automation).

Data 491
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Maximize Growth with Optimizely Tools: A Strategic Approach

Perficient

Overcoming Hurdles and Driving Results In this series of articles, we will explore how Optimizely tools can help businesses overcome these hurdles and drive results. Companies can set themselves up for future growth and innovation by adopting new technologies like AI, virtual reality, voice commerce, and blockchain.

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Perficient WIT Group Shares Advice for Women Taking a Job in Technology

Perficient

Hiral Shah , lead technical consultant, recently shared her thoughts on advocating for your work with BuiltIn Boston and Laura Kenny , Talent Acquisition Coordinator , wrote about in the article How Perficient Employees Slay Impostor Syndrome , a topic that everyone has the potential to experience. Find Your Support System.

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Getting Started On Embedded Finance

Perficient

There are many third-party ‘banking-as-a-service’ companies that use API integrations to embed financial services into the user experience of non-financial companies. In future articles, we’ll look at embedded finance from a banking, payments, lending, and insurance offerings perspective. . Embedded Finance and Blockchain .