Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation.

Innovation 251

Innovation Regional Strategy Trends 251

Perficient

JANUARY 26, 2022

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

South State Correspondent

AUGUST 30, 2023

You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” ” At this stage of banking evolution, it is a foregone conclusion that banks need to leverage data, analytics, and machine learning to survive. A)cute : It should be crucial to the business.

Data 195

Data Analytics Strategy Examples 195

Perficient

SEPTEMBER 26, 2022

Roaming the convention floor, I found several exciting paths the industry is headed down and how it aligns with our view of digital modernization: Data is everywhere. Data and analytics remain key investment areas for insurance operations. Breakout sessions on the topic and embedded platform technologies abound.

Data 275

Data Conference Analytics Industry 275

Perficient

JUNE 30, 2020

Customer experience leaders continue to look for ways to improve their customer experience technologies. Assessing your technology stack with respect to customer experience is essential to making sure your technology is keeping pace and able to deliver new and innovative capabilities.

Customer Experience 348

Customer Experience System Analytics Management 348

PYMNTS

JANUARY 21, 2021

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. Data Analytics.

Analytics 240

Analytics Fraud Trends Mobile 240

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 117

Technology Resources Fraud Strategy 117

ABA Community Banking

SEPTEMBER 1, 2016

Mobile account opening, fintech partners, analytics, and more all must blend for success Management Lines of Business Technology Fintech.

Digital Strategies 40

Digital Strategies Strategy Analytics Fintech 40

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Transformation Strategy.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

JUNE 28, 2016

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

Security 100

Security Tennessee Analytics Digital Banking 100

Abrigo

MARCH 6, 2017

1) @davidpoconnell – David O'Connell is a former commercial lender and a senior analyst at Aite Group, where he covers commercial banks and their use of analytics. 2) @GonzoBanker – Cornerstone Advisors’ totally opinionated take on technologies, strategies, vendors and “anything else we run across in the trenches of the banking industry.”

social media 150

social media Lending Community Community Bank 150

PYMNTS

NOVEMBER 12, 2019

AP automation is a popular target of corporates’ digitization strategies today, and according to new data released last week, researchers expect this industry to flourish at a compound annual growth rate of 11 percent between 2019 and 2024 — hitting a $3.1 billion valuation. Vendors Key to Billtrust’s BPN Adoption.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

JULY 24, 2018

The story of the enterprise’s digital transformation is long and winding, as executives struggle to overcome budget restrictions, integration hiccups and a lack of willingness for change from the higher-ups. Goldman Sachs said the data, however, signals roadblocks in corporates’ digitization strategies.

Survey 102

Survey Analytics Digital Strategies Data 102

Independent Banker

OCTOBER 31, 2022

It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). Starbucks invested in partners by allocating additional store labor, increasing store-level training and simplifying in-store tasks, often with new technology. In fiscal year 2019 in the U.S.,

US 100

US Digital Strategies Training Customer Experience 100

Insights on Business

MAY 12, 2017

But this does not mean that workforces will be replaced with new technology. L to R: Patrick Lane, The Economist; Ashley Johnson, COO & CFO, Wealthfront; Adam Ludwin, CEO, Chain; Chris Smith, EVP and Global Head of Operations, MetLife; Chris Ferris, CTO – Open Technology, IBM.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

Perficient

SEPTEMBER 10, 2020

While going agile, becoming an API driven organization, and delivering data products have become the new normal for organizations changing their mindset and culture, they still struggle to understand “data-driven” decision making through advanced analytics techniques such as machine learning and centralized data platforms.

Analytics 322

Analytics Data Tools Examples 322

FICO

FEBRUARY 22, 2021

The “3 Es of AI” is how our chief analytics officer, Dr. Scott Zoldi , describes the criteria for responsible AI, which is now top of mind for analytics-driven businesses. AI and Big Data has spawned two new job descriptions: chief analytics officers (CAOs) and chief data officers (CDOs). Can you elaborate on that a bit?

Analytics 52

Analytics Data Software Digital Strategies 52

Bobsguide

AUGUST 7, 2022

Finastra Kondor supports open integration across all treasury trading instruments, third-party and proprietary analytics tools. The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By About Luxoft, a DXC Technology Company.

Operations 68

Operations Strategy Innovation Policies 68

FICO

AUGUST 19, 2022

For decades, businesses automated individual departments or deployed specific uses cases, not foreseeing that their data would ever need to be interchangeable and interoperable as part of a comprehensive digital strategy. Enterprise intelligence solutions optimize and monetize the use of people, data and analytics across the company.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Use edge analytics to take the load off data processing. Smarter Analytics for Banks (McKinsey).

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

APRIL 18, 2017

“This growth and competition will force post and parcel organizations to become more digital to create the agility and flexibility they will need. And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. More than 70 percent said they have a social media presence.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

MARCH 27, 2019

These are just some of the reasons why QSRs innovate — and how they are bringing digital technology into their operations: Seven in 10 QSR merchants — or 71 percent — indicated remaining competitive as a reason to innovate. percent — indicated improving business analytics as a reason to innovate.

Innovation 130

Innovation Branding Retail Meeting 130

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. The research offered some encouraging findings for the future, with 80 percent of CEOs set to increase investment in digital transformation.

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

Perficient

JANUARY 14, 2021

and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. This podcast discovers what’s possible with digital and figures out how to make it real in your business. Data and analytics, AI and data privacy in healthcare. And much more!

Digital Strategies 499

Digital Strategies Customer Experience Trends Data 499

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Use edge analytics to take the load off data processing. Smarter Analytics for Banks (McKinsey).

Trends 48

Trends Cyber Security Big Data Analytics 48

Javelin Strategy & Research

NOVEMBER 7, 2023

Open Positions Accordian Reports Section 2024 Trends & Predictions: Digital Wealth — Advisor Javelin Report Date: November 7, 2023 Authors: William Trout , Greg O'Gara , Disha Bheda Research Topic(s): Digital Wealth — Advisor , Wealth Management Modern wealth management is undergoing a transformation driven by artificial intelligence.

Trends 45

Trends Fraud Digital Banking Strategy 45

NCR

JUNE 16, 2017

Today’s range of digital tools offer banks great opportunities to boost the level of service they offer and optimize their costs through effective use of the latest technology. And as more customers become digitally-focused across everything they do, banks must react accordingly in order to meet consumer demands.

Big Data 65

Big Data Data Analytics Strategy 65

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. (Which is pretty much everywhere.). The Walmart/Amazon Bidding War That Wasn’t.

Arizona 116

Arizona Data Portland Cards 116

Filene

FEBRUARY 13, 2018

Just like credit union’s face every few years with their own sites, the filene.org site was starting to show its age as technology was changing around us. We hope it may help streamline your digital strategies as you continue to evolve your own technologies. Josey: We knew it was time for several reasons.

Digital Strategies 28

Digital Strategies Strategy US Online 28

Insights on Business

MAY 3, 2019

Tailoring specialized content through the use of analytics and AI. The industry is shifting to a digitally-enabled, holistic advice model , where clients are seeking advice on a variety of topics. Learn more about IBM’s digital strategy and transformation consulting practice. Expanding breadth of participants.

Management 87

Management Data Meeting Branding 87

PYMNTS

OCTOBER 11, 2019

Or, at least, a whole lot more stores that are using Go’s checkout-free technology, anyway. The theory is that standalone Amazon Go stores were Step 1 in a retail reformation plan, licensing the technology to high-traffic retail areas like airports is Step 2. There are as of today 18 Amazon Go stores in the U.S.,

Leadership 100

Leadership Apple Branding Retail 100

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

Social Assurance

NOVEMBER 6, 2020

As the bank marketer’s role continues to expand, with some areas expedited by COVID-19, opportunities need to be available to grow abilities around data, analytics, technology and innovation. .” Investing in developing your marketing team’s skills will be essential in 2021. Subscribe to our blog and stay connected!

Marketing 12

Marketing Conference Minneapolis Analytics 12

PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. Unlocking this data is critical to their digital transformation and competitive vigor.”

Data 100

Data Management Analytics Compliance 100