Gonzobanker

FEBRUARY 29, 2024

Here are five key areas that Cornerstone would encourage management to start: Digital Self-Service Utilization – Many bankers are feeling confident they are catching up to the competition in the digital banking experience, but very few have exhausted the sheer productivity benefits of widespread digital self-service.

Tools 152

Tools Analytics Data System 152

The Financial Brand

AUGUST 4, 2021

Successful digital banking transformation requires prioritizing what is needed today against what's required for the future. The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

Gonzobanker

JULY 11, 2019

New leadership could mean renewed energy and competitive spirit at NCR. The digital banking system market is as hot as summer in Atlanta as witnessed by NCR ’s acquisition of D3 Technology last week. D3 is certified Zelle-direct since it has worked with larger banks that were early migrators to Zelle.

Atlanta 128

Atlanta Digital Banking Analytics Leadership 128

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Gonzobanker

DECEMBER 19, 2022

It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. His passion for innovation, community, culture, and clients provides a leadership template for all future GonzoBankers. She was a trailblazer and an early innovator in analytics. What an amazing leadership story.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. Being in the top ranks for CU education is not enough to ensure success, however.

Nevada 131

Nevada Innovation Security ATM 131

FICO

JULY 19, 2022

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers. Read on to see how the answer parallels solving for complex CX challenges and digital customer experience strategy. The Digital Customer Experience Riddle: Pillars of a Seamless Customer Journey. by Jim Neumann.

Customer Experience 52

Customer Experience Strategy Analytics Technology 52

Insights on Business

JANUARY 28, 2019

Backbase is the leading solution provider in digital banking and a strategic alliance partner of IBM. Together, IBM and Backbase have helped many banks around the world transform to become more agile, more digital and more customer-centric. Shared Services and Features in IBM Planning Analytics. Speakers: Kwafo K.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

Gonzobanker

DECEMBER 22, 2020

For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business.

Idaho 172

Idaho Community Industry Strategy 172

Gonzobanker

MAY 8, 2020

While all banks will be inundated with PPP forgiveness tracking and getting their hands around which loans go bad, keeping some balance sheet momentum will be important. As the large banks announce freezing lending in some sectors, community and mid-size banks should bring more data and common sense to the table.

Lending 104

Lending Analytics Analysis Capital 104

The Financial Brand

SEPTEMBER 27, 2020

Creating an innovation culture with data, advanced analytics and technology will position organizations for successful digital transformation. The post Digital Transformation Demands a Culture of Innovation appeared first on The Financial Brand.

Innovation 43

Innovation Analytics Branding Data 43

PYMNTS

SEPTEMBER 27, 2019

with a focus on digital transformation services and analytics tools for corporate customers and their finance teams. digital bank Mercury announced $20 million in Series A funding in a blog post. Developed as an online bank for startups, Mercy launched in April of this year.

Payments 149

Payments Capital Taxes Lending 149

Gonzobanker

DECEMBER 20, 2019

The Data Award – Goes to Wings Financial Credit Union for its great approach to building an internal Strategic Insights and Member Analytics group. The Ecosystem Award – Goes to Partners Credit Union for its collaborative member experience work with digital banking vendor Kony (now part of Temenos). That’s us.”

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 17, 2021

After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia.

Fintech 143

Fintech Strategy Leadership Lending 143

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

AUGUST 22, 2018

Banking must eliminate silos, use data and analytics to improve and monetize experiences, partner with fintech firms and change legacy culture. The post 5 Actions to Accelerate Your Digital Transformation Journey appeared first on The Financial Brand.

Analytics 33

Analytics Branding Fintech Data 33

The Financial Brand

OCTOBER 30, 2019

Futurist Mike Walsh discusses how banking leaders must use data, analytics and technology to change their culture, strategy and business models. The post Artificial Intelligence, Algorithms, Big Data & The Future of Banking appeared first on The Financial Brand.

Big Data 32

Big Data Data Analytics Strategy 32

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.”

Chicago 97

Chicago Retail Branch Design Training 97

FICO

JANUARY 24, 2018

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.

Conference 55

Conference Customer Experience Maine Exercises 55

Gonzobanker

DECEMBER 19, 2017

Best Bank Sale of the Year – Although it was early in the year, the Bank of North Carolina’s (BNC Bancorp) sale to Pinnacle Financial wins. BNC shareholders got a terrific premium, a 47% dividend increase, and a continued leadership role for Richard D. Rick” Callicutt II, BNC’s CEO.

Conference 91

Conference Industry Community Bank Community 91

The Financial Brand

OCTOBER 30, 2019

Author Mike Walsh discusses how leaders must leverage data, analytics and technology to change their management style, decision process and business models. The post Becoming An ‘Algorithmic Leader’ in Banking: An Interview With Mike Walsh appeared first on The Financial Brand.

Analytics 17

Analytics Branding Data Management 17

CB Insights

FEBRUARY 13, 2020

Stripe is also pursuing some more unexpected offerings, including resources to help companies build their own internal analytics tools, and Stripe Atlas, which helps entrepreneurs create US-incorporated businesses in minutes. Leadership and board members. Company Leadership & Board Members. Focus on developers.

Online 98

Online Company Retail Payments 98

Alex Jimenez

FEBRUARY 27, 2019

Admittedly, I’ve been away from directly managing digital banking and haven’t kept up with IBM Trusteer. They pointed out that 32% of customer say mobile banking is the most important deciding factor when switching banks but security is the main inhibitor to adoption. I’ve known Trusteer since before their IBM days.

blockchain 40

blockchain Conference Security Innovation 40

Gonzobanker

DECEMBER 22, 2015

With market opportunity heating up and big bank and big credit union competitors hitting hard, too many community banks lack marketing resources … or they have 2X more spending in sponsorships than the campaigns, analytics and digital sales improvements that actually bring in new business. Merger of the Year.

Community Bank 60

Community Bank Apple Community Technology 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

AUGUST 29, 2021

Banks and credit unions no longer have a cushion of time to meet competitive challenges. The post 10 Factors That Will Determine Banks’ Future Relevance appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Clear strategies and definite actions are needed.

Banking Trends 43

Banking Trends Analysis Strategy Meeting 43

The Financial Brand

OCTOBER 4, 2020

The pandemic increased the importance of digital transformation. The post 7 Essential Components of Digital Transformation Success appeared first on The Financial Brand. Financial institutions must move forward aggressively to succeed.

Branding 43

Branding Innovation Strategies Leadership Analytics 43

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Our dedicated team of 37 professionals are in North America. Ramirez is CEO of Beyond the Arc, Inc.

Security 40

Security Samsung Strategy San Jose 40

The Financial Brand

AUGUST 11, 2021

The post 7 Updated Commonsense Ways to Increase Banking Cross-Sales appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The most important sources of new businesses and revenue is engaing with customers to build trust, improve experiences and reward loyalty.

Banking Trends 34

Banking Trends Analysis Trends Branding 34

The Financial Brand

AUGUST 8, 2021

Even without neobanks, it’s a tough fight out there as digitally-focused institutions duke it out with traditionals for market share. The post Do Traditional Institutions Still Have a Chance to Win the Banking War? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 21

Banking Trends Analysis Trends Branding 21