article thumbnail

6 Banking customer experience strategies for 2024

ATM Marketplace

Customer experience is a critical part of every business, as it builds customer loyalty and improves the overall brand image and equity. When looking at the retail bank customer experience, there are multiple considerations to keep in mind in 2024.

article thumbnail

Banks Should Make 2024 a True ‘Year of Digital’

Gonzobanker

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Get ahead of the game and resolve to make 2024 the institution’s true Year of Digital. Follow Josh on LinkedIn.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Brick-And-Mortar Merchants Are Tapping Into Unattended Retail

PYMNTS

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198
article thumbnail

Setting Retail Goals With Sustainability And Subscriptions

PYMNTS

Direct-to-consumer (DTC) brands are aiming to make the chocolate industry more sustainable by cleaning up the supply chain with the help of blockchain technology. In retail, brick-and-mortar merchants and eCommerce firms are striving to offer compelling subscription offerings.

Retail 100
article thumbnail

As 5G Looms, Retail Possibilities Become More Clear

PYMNTS

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. The emerging 5G technology has tremendous retail potential.

Retail 194
article thumbnail

New Approaches To D2C Sales And B2B Payments

PYMNTS

In one case, a post-pandemic disruption of digital marketplaces has powered growth for VTEX ’s D2C business with retailers and brands. Data: 3K: Minimum number of storefronts VTEX powers for global brands like Sony, Walmart, Coca-Cola and Nestle. 3.6T: Projected value of sales made worldwide via B2B marketplaces by 2024. .

Payments 154
article thumbnail

Retail Pulse: The North Face To Open NYC Location; Walgreens To Shutter 200 Stores

PYMNTS

Outdoor apparel retailers are reinventing their brick-and-mortar spaces to connect with customers by making stores into destinations that offer experiences. In the updated retail space, the company said, customers will “immediately feel The North Face heritage and experience the brand’s values.”

Retail 108