PYMNTS

JANUARY 21, 2021

The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders. retailers have digital oversights that leave them vulnerable to attacks. New Year, New Fraud Protection Strategies

Fraud 148

Fraud Strategy Study Cards 148

The Paypers

AUGUST 5, 2021

eShopWorld’s (ESW) Global Voices has launched its Pre-Peak Pulse 2021 survey, according to which 58% of millennials surveyed preferred online D2C shopping.

Millennials 28

Millennials Survey Online 28

MyBankTracker

NOVEMBER 13, 2020

The COVID-19 pandemic has added to the money challenges faced by millennials in particular. Millennials are old enough to have financial responsibilities without having had much time to build financial stability. The survey found that the pandemic added to the financial challenges that millennials face. Key Findings.

Millennials 52

Millennials Survey Study Marketing 52

Perficient

FEBRUARY 9, 2021

Millennials — digital natives with arguably the greatest generational spending power — “have the lowest opinion of most industries’ digital services,” according to the same report. A Salesforce study revealed that 88% of companies plan to accelerate digital investments in 2021.

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

DECEMBER 31, 2020

This means that affected consumers are searching not only for retailers that are offering deals but also for merchants that provide flexible payment methods online and in stores. This development is notable because it illustrates consumers’ growing familiarity with and trust for BNPL methods for both online and in-store sales.

Millennials 167

Millennials Retail Online Guidelines 167

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

Perficient

FEBRUARY 10, 2021

Make scheduling COVID-19 vaccination appointments an easier experience online and offline. The idea is that, if they were using your online scheduling functionality on your website before or during COVID, they will be using it to schedule their vaccinations. There’s still a bit of mythology around digital usage by older consumers.

New York City 484

New York City social media Community System 484

PYMNTS

JANUARY 27, 2021

Those who were not in as tight economic circumstances appeared less concerned about such issues: More than 50 percent of respondents who are not living paycheck to paycheck preferred to use credit for online purchases, and nearly 28 percent used debit. . Exploring BNPL As A Rising Financial Tool .

Tools 131

Tools Payments Millennials Survey 131

PYMNTS

DECEMBER 11, 2020

Sugden remains bullish on 2021 prospects for the world of FinTech and commerce, as he believes there’s a rare amount of alignment in terms of what everyone wants to come next. They like the [option to] order online, pick up curbside or have it delivered to [their homes].”. Millennials’ Changing Credit Habits.

Payments 188

Payments Millennials Cards Regulation 188

PYMNTS

MARCH 17, 2020

Shopping has always been highly visual , and online shopping is no different. Studies predict that supporting visual and voice search could boost digital commerce revenues by as much as 30 percent by 2021. Shopping online is second nature for most consumers, especially millennials and Gen Z. The Rise of Visual Search.

Retail 143

Retail Tools Millennials social media 143

PYMNTS

DECEMBER 10, 2020

It’s also a play to capture TikTok’s Gen Z and millennial audience. For example, Sephora is using Replika to provide its in-store personnel with a turnkey social selling “My Sephora Store” to encourage online sales and forge stronger customer relationships. Comscore data says the share of U.S.-based percent in January to 27.4

social media 257

social media Video Branding Online 257

PYMNTS

DECEMBER 18, 2020

In doing so, we bring the power of community to buying and selling online. That’s not surprising, as Target reported a 155 percent jump in third-quarter digital sales , while Walmart ’s online sales grew 79 percent during the same period. But things turned around later in the pandemic as shoppers moved online.

social media 232

social media Online Millennials Training 232

PYMNTS

NOVEMBER 30, 2020

31 will get a $10 bonus card for use in 2021 between Jan. As previously noted in this space, gift cards are winning the season when consumers go online. Gen Xers and bridge millennials led the way, with 34.7 Customers who purchase $50 in gift cards up to Dec. 1 and Feb. percent likelihood to buy gift cards, respectively.

Cards 144

Cards United States Millennials Survey 144

PYMNTS

JUNE 10, 2019

That number is set to increase to $33 billion by 2021. This appeals to two distinct audiences: seniors and millennials, who make up 32 percent and 30 percent of resale shoppers, respectively. According to thredUP, resale retail is worth $40 billion, 49 percent of which ($18 billion) is apparel sales.

Online 111

Online social media Retail New York 111

PYMNTS

JULY 16, 2019

million accounts had watched Stranger Things 3 since its debut July 4, and that 13 percent of ex-Netflix users signed up again to watch the third season – Netflix saw its stock drop after announcing that “The Office” would be removed from its platform in 2021. The online gaming market is valued at approximately $15.3

Millennials 141

Millennials eBook Online Study 141

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo raised $12 million in a funding round led by Stripe, and also including existing investors Y Combinator and Global Founders Capital, and new investor Bedrock Capital. Apple And Epic’s Battle May Head To Trial in 2021. Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season.

Payments 148

Payments Apple Survey Seattle 148

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

JANUARY 20, 2021

January 20, 2021 is also an important date for an almost completely unconnected reason. Bridge millennials expressed the highest levels of concern, with 44.1 percent of millennials and 37.4 percent of millennials and 24.7 The share of “somewhat” concerned consumers shopping online increased 18.4

Millennials 179

Millennials Data Survey Seattle 179

PYMNTS

FEBRUARY 21, 2020

Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. The Sizable Online Fraud Threat. Vendors do not always find the transition to online selling to be easy.

Customer Experience 152

Customer Experience Fraud Millennials Online 152

PYMNTS

JANUARY 12, 2021

As the report highlights, the trend is also visible among surveyed bridge millennial consumers, more than half of whom travel to and from work each day. From the virtual floor of CES 2021, innovations like ToneTag’s “Voice Commerce” product are rolling out to make shopping by speaking easier, more seamless and more viable for consumers.

Technology 216

Technology Innovation Retail System 216

PYMNTS

JANUARY 25, 2021

Where travelers and RV owners used to connect online via Craigslist, Outdoorsy now offers a professionally managed, full-service global platform with over 200,000 vehicles in over 4,800 cities and 14 countries. The millennials love mobility. “So I say, wait a minute, 2.3 Like Airbnb, Only Different. It's all about mobility for them.

Millennials 349

Millennials Utah Mobile National 349

Independent Banker

JUNE 30, 2022

As house prices skyrocket, student loan debt grows and wages stagnate, many Gen Zers and millennials are watching their homebuying dreams move out of reach. in early May­—up nearly 250 basis points from lows around 3% seen in 2021. Younger millennials and Gen Z buyers—those born after 1980—represent 45% of the total homebuyer market.

Community Bank 143

Community Bank Community Millennials Resources 143

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 43

Digital Banking Branding Innovation Strategies ATM 43

PYMNTS

DECEMBER 11, 2020

Some 55 percent of millennials report being interested in giving digital gift cards this year, while 67 percent report hoping to receive one. Mao said 2020’s increased online shopping is also pushing up gift card demand among consumers looking for alternative ways to transact digitally. “We That’s a 19 percent pick-up over last year.

Cards 291

Cards United States Strategy Retail 291

PYMNTS

AUGUST 16, 2018

bills paid online. trillion in 2017, and that could nearly double by 2021 — online billing platforms are rushing to incorporate payment processing capabilities into their offerings. Younger consumers are leading the way when it comes to online bill payments, with 61 percent of those payments coming from millennials.

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Industry Payments Online Boston 105

PYMNTS

DECEMBER 14, 2020

But there’s another way to describe 2020 these days: “almost over,” as there are only 17 days left before 2021 gets off and running. The figures show that consumers now dictate their shopping schedules based on the convenience enabled by online and mobile channels as opposed to buying things on a fixed day of the week.

Online 257

Online Retail Data Report 257

PYMNTS

DECEMBER 14, 2020

There aren’t many online payment providers that have successfully gone offline. The ability to be a marketing channel for the hardest-to-reach customer base, the millennial and Gen-Z cohort, is really a privileged position to be in,” Molnar said.

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US Retail Cards Millennials 322

PYMNTS

OCTOBER 23, 2020

2021: The Year Business Payments Go Digital And Lose The Paper Check. Millennials Will Lead The Voice Commerce Revolution. A PYMNTS poll found bridge millennials are nearly twice as likely than the average consumer to use voice-activated technology to make purchases.

Apple 149

Apple Maine Millennials Bitcoin 149

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 29

Digital Banking Branding Innovation Strategies ATM 29

PYMNTS

JANUARY 8, 2021

Research indicates that consumers are recovering some of their financial confidence, with one report predicting a 64 percent year-over-year increase in new credit card applications in 2021. Both auto and mortgage loans are also anticipated to rise to match pre-pandemic levels, the report noted.

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Lending Examples Tools Meeting 163

PYMNTS

DECEMBER 2, 2020

What had been an orderly progression of corporations and institutions building trust face-to-face around their brands, as consumers eased into using a multi-channel model that combines in-store with app or online experiences, has now arrived at a place of unprecedented consumer comfort with a digital lifestyle.

Fraud 256

Fraud Branding Millennials Cards 256

PYMNTS

APRIL 14, 2017

That number is projected to climb to $33 billion by 2021. Grandma Still Loves Thrift Shopping — (So Does Her Affluent Millennial Granddaughter). But they are closely followed in their admiration for secondhand wares by the youngest generation of consumers: 30 percent of millennial shoppers surf the resale markets. We doubt it.

Retail 112

Retail Millennials Branding Survey 112

PYMNTS

MAY 24, 2019

million consumers by 2021, sharing economy platforms can’t just meet customers’ needs – they also have to anticipate them. Older customers might prefer human interaction and want nothing to do with automated help , while millennials or Gen Z might want to solve their issues through chat windows powered by AI.

Online 130

Online Millennials Payments Customer Experience 130

PYMNTS

JANUARY 25, 2021

Eighty percent of Ant Financial’s Huabei credit offering users are from the Generation Z or millennial demographics, for example, according to recent reports. Deep Dive: How Consumers Across The Income Spectrum View Payments In 2021. Find more on these and the rest of the latest headlines in the Tracker.

Payments 185

Payments Tools Retail Cards 185

PYMNTS

MAY 28, 2019

With abundant choices in many aspects of their lives, consumers expect a range of options when it comes to online shopping, ranging from picking out clothes to making travel plans. By 2021, close to 90 million – or 86.5 Half of global online transactions are expected to take place in Asia this year. billion in 2017.

Apple 159

Apple Mobile Fraud Branding 159

PYMNTS

JANUARY 13, 2021

The 2021 initial public offering (IPO) season is off to a fast start for the payments and commerce business, including an expected filing next week from reCommerce platform Poshmark. In doing so, we bring the power of community to buying and selling online. 31 were millennial or Gen Z consumers. What Comes Next.

social media 169

social media Trends Retail Millennials 169

PYMNTS

FEBRUARY 6, 2020

If brands aren’t capturing that revenue today, they’re going to have trouble in the not-too-distant future, maybe even before 2021,” he said — but that day is coming. For instance, the rise of third-party online delivery aggregators has helped many restaurants gain new and wider audiences. So does better customer engagement.

Mobile 191

Mobile Operations Technology Payments 191