Perficient
JANUARY 12, 2021
To provide these elevated customer experiences, businesses should consider the opportunity to implement Augmented Reality (AR) into the commerce experience. Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions.
Perficient
JANUARY 26, 2022
TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. In the most simple terms, journey science encompasses research, analysis, strategy, and experimentation – everything that you need to identify opportunities to improve the customer experience.”.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Perficient
JANUARY 26, 2022
TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. In the most simple terms, journey science encompasses research, analysis, strategy, and experimentation – everything that you need to identify opportunities to improve the customer experience.”.
Perficient
FEBRUARY 4, 2021
Accessibility design can be led either by a designer or UX specialist who has accessibility knowledge, or it can be an accessibility-specific person. Even with the COVID-19 pandemic’s impact on society, digital lawsuits were up 23% in 2020 from the previous year. Accessibility should be included during the design phase of your process.
Perficient
DECEMBER 15, 2020
Badges accompany each hotspot for customers to track their progress during the interactive tour, translating into energy savings and environmental impact such as a running total of hypothetical trees planted, or gallons of gasoline saved. This microsite launched successfully in June 2020.
FICO
FEBRUARY 1, 2021
What investments in your platform, data orchestration, analytics, human capital, UX design, etc., were made in 2020 in order to create a robust digital collections experience? For customers who prefer live agents, allowing them the flexibility to schedule call backs will improve account resolution and customer experience.
Perficient
OCTOBER 12, 2020
Customers gain an understanding of how they can reduce waste from these tips of the running totals of hypothetical trees planted, bags of waste recycled, and gallons of gasoline saved. This compelling website successfully launched in June of 2020.
Expert insights. Personalized for you.
538 
Let's personalize your content