PYMNTS

SEPTEMBER 12, 2016

The rise of eCommerce , the push toward omnichannel shopping platforms, the increasing relevancy of social media on shopping habits and the development of the Internet of Things to plumb every last morsel of data on customers and what they spend money on are all rapidly and drastically altering the face of retail.

Retail 100

Retail Millennials Study social media 100

PYMNTS

DECEMBER 2, 2020

In a year that’s been filled with lifestyle changes, personal pivots and business adaptations, 2020 may also go down as the year of the gift card as studies show an outsized increase in sales leading up to the busy holiday season. InMarket’s data also showed customers were spending about 17 percent more on gift cards in 2020.

Cards 160

Cards Retail Study Survey 160

PYMNTS

FEBRUARY 25, 2020

Experiential marketing is one of the most commonly discussed and executed strategies in the 2020 connected commerce world. 73 percent: Share of millennials who are doing DIY home improvement. 19 percent: Growth rate of “experience-driven” brands, per one recent report.

Retail 130

Retail Millennials Tools Innovation 130

PYMNTS

MAY 1, 2020

Like many retailers, Tradesy opened 2020 with great expectations and big plans. We haven’t announced it anywhere yet, but we are about to launch a new program and feature set that will allow retailers and brands to liquidate any overstock inventory on our platform,” DiNunzio told Webster.

Millennials 162

Millennials Branding Retail Marketing 162

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Bridge Millennials Crossing Over To BNPL. Like their love of BNPL.

Millennials 256

Millennials Report United States Study 256

Perficient

JANUARY 12, 2021

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020. Consider Augmented Reality For Your Brand.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

MAY 14, 2020

The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. Revenue from millennials and younger age groups topped $50 million, an increase of 77 percent. out of 10 on “likelihood to recommend.”.

Online 164

Online Retail Millennials Analytics 164

PYMNTS

JANUARY 9, 2020

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

NOVEMBER 19, 2020

The expansion will now cover retail brands including H&M , O.N.S. Klarna’s 2020 Holiday Retail Report found that most U.S. In addition, 30 percent of shoppers, including 39 percent of Generation Z and millennials surveyed, would find a BNPL installment pay option a boost this year, according to the report.

US 186

US Millennials Branding Retail 186

PYMNTS

OCTOBER 20, 2020

Business roadmaps predating 2020 aren’t much use these days, however, as COVID has altered the terrain. Very recently, the fourth annual How We Will Pay 2020 study, done by PYMNTS in collaboration with Visa (more from that in a minute) gave new context to the shifters. Connected Commerce Calling The Shots.

Maine 221

Maine Retail Branding Study 221

PYMNTS

DECEMBER 5, 2019

If one were to make a list of products for a cutting-edge fashion brand aimed at capturing the emerging Generation Z market, it is safe to assume that “foxtail keychains” would not make the top 10. Or a fully Hello Kitty-themed for 2020? Need a glow-in-the-dark fishnet unitard?

Branding 131

Branding Los Angeles San Francisco Capital 131

PYMNTS

JUNE 22, 2020

Post-2009, millennials demonstrated a clear aversion to financial risk, especially for lifestyle purchases, resulting in a tangible shift away from credit cards. These insights, along with other valuable guidance, are all contained in PYMNTS’ June 2020 Buy Now, Pay Later Tracker® , done in collaboration with Afterpay.

Millennials 151

Millennials Cards Examples Retail 151

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. Lesson 1: Think Big . “We

Retail 135

Retail Branding Course Charlotte 135

PYMNTS

DECEMBER 9, 2020

consumers about how shopping and payment preferences will change if a vaccine is available when 2020 ends, PYMNTS got some surprising responses, including this eye-opener from To Vaccinate Or Not To Vaccinate: Measuring The Impact Of A Covid-19 Vaccine On Consumers’ Digital Lifestyles : “Only 37.9 Many Digital Shifters Keeping Their Distance.

Branding 148

Branding Data Study Millennials 148

PYMNTS

JANUARY 24, 2017

It looks as though millennials may soon face competition as the generation to watch. According to a new study from HRC Retail Advisory , Generation Z is expected to make up nearly 40 percent of the population of North America by the year 2020 – easily making them the generation retailers must be paying attention to.

Retail 100

Retail social media Survey Study 100

PYMNTS

JUNE 29, 2020

How people pay is what’s changing in 2020. As PYMNTS’ June 2020 Buy Now, Pay Later Tracker® , done in collaboration with Afterpay , notes, “[COVID disruptions have] led many to defer payments on large-ticket items such as household goods and furniture.

Millennials 181

Millennials Mobile Online Retail 181

PYMNTS

NOVEMBER 2, 2020

Today, the “membership has its privileges” mantra is at the core of the latest face-off between the two retail behemoths vying for an increasing portion of consumer spend: Walmart and Amazon. consumer seems happy to test the waters — and none more so than the coveted bridge millennials. But these results also suggest that the U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

JANUARY 20, 2020

“In this case, it provided a really great opportunity to work closely with their whole team, and to learn about the impact of influence-based businesses on retail.”. An endorsement from the Kardashian media empire is a big deal for any up-and-coming brand. However, for a brand like Afterpay, which launched in the U.S.

US 157

US Millennials Retail Payments 157

PYMNTS

FEBRUARY 6, 2020

The retail angle (outside of Nike’s own stores) is that the company is betting consumers will be attracted to environmentally friendly products, regardless of whether they have a “swoosh” or not. “The 6), marking his first television interview since taking the helm at the retailer last month. “It Of those, 12.4

Millennials 152

Millennials Miami Retail Examples 152

PYMNTS

MAY 5, 2020

With the retail industry sliding into Mother’s Day in just a week, the return issue is bound to raise its head. Some stats around the issue show just how substantial it is for retailers. And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

PYMNTS

OCTOBER 15, 2020

Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said. Extend (@HelloExtend) October 5, 2020. It's the Autumn season and golf courses are closing soon. There's no cost of goods sold associated with it.

Online 334

Online Exercises Retail Capital 334

PYMNTS

OCTOBER 5, 2020

Luxury retail took a nasty hit in 2020, as its intimate and consultative manner of conducting business in-person for big-ticket purchases was rendered nonexistent. That’s not the case in 2020, but younger demos still crave designer labels. Keeping Key Demos Engaged. Nick Molnar, U.S. Flexible Payments Give Lift to Luxury.

Retail 101

Retail Trends Millennials Branding 101

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

DECEMBER 11, 2019

The market share department stores are losing is expected to accrue largely to off-price and discount stores, which are more popular among millennial and Generation Z shoppers during the active season. Department stores “will remain among the worst performers of retail,” they said. “If

Millennials 131

Millennials Trends Examples Retail 131

PYMNTS

DECEMBER 20, 2019

In the 1930s, in the era of the Great Depression, when consumers had little extra cash, retailers nationwide came up with an innovation to make it easier for people to shop without having to pony up cash right away. but after almost 50 years, it began to fade out in the 80s, disrupted by the emergence of store-branded credit cards.

Millennials 137

Millennials Retail Tools Branding 137

PYMNTS

MARCH 10, 2020

Consumers love the delayed payment options and so do retailers, but the BNPL players themselves are loving their business model, too. The IOU apps are reporting that average order value is typically higher, and checkout conversions surge 30 percent for retailers using BNPL.

Case Study 135

Case Study Retail Millennials Branding 135

PYMNTS

OCTOBER 12, 2020

And while 2020 has represented an unusually sharp drop, teen spending has been on the decline for some time — peaking in 2006 at $3,023 on average. Last year was already a record low year, with 2020 simply finding a way to lower the basement. The lesson of the story heading into the 2020 holiday shopping season?

Study 134

Study Survey Millennials Retail 134

PYMNTS

JULY 3, 2019

Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more. Instead, the user is notified after their purchase and can check their points in the app, trading them for gift cards to several retailers or converting them into charitable donations.

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

JULY 7, 2017

Generation Z are the next up-and-coming group of shoppers who retailers are turning to for the future of retail. Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. Get ready, retailers.

social media 120

social media Millennials Retail Study 120

PYMNTS

FEBRUARY 26, 2020

After Nordstrom and Macy’s recently launched high-end resale retail platforms, Gap has now joined them. And lest you think it’s a bit of desperation move for struggling retailers, guess again. Instead of receiving cash they get a credit with the retail partner. Resale is becoming mainstream.

Chicago 131

Chicago Retail Michigan Branding 131

PYMNTS

APRIL 23, 2018

More than 170 restaurant brands brought in $200 million — or more — in U.S. Yet Mark Kalinowski of Kalinowski Equity Research said that some brands are growing particularly fast, CNBC reported. billion by 2020. sales during 2017.

Millennials 122

Millennials social media Branding Study 122

PYMNTS

FEBRUARY 18, 2020

To add value and give products a health halo, cereal brands incorporate ancient grains, superfoods, probiotics, or seeds and nuts.”. Mintel found that 51 percent of consumers aged 18 to 24 agreed that ‘eating my favorite brands reminds me of childhood.’ However, we can expect higher prices and healthier products to rule 2020.

Trends 160

Trends Branding Strategy New York 160

PYMNTS

DECEMBER 4, 2020

The dishes are cleared, the leftovers are largely eaten and the world of grocery shopping is settling down to normal as Thanksgiving week 2020 passes into memory, (or at least whatever passes for normal) as the year is heading into its final few weeks. In the third quarter, excluding fuel and dispositions, sales grew 11.3 3) press release.

Puerto Rico 142

Puerto Rico Oklahoma Indiana Kentucky 142

PYMNTS

FEBRUARY 11, 2020

If there was any stigma left about used clothing it may have been erased last week as Nordstrom put its high-end brand on what it calls “re-commerce.”. While “reselling” or “secondary market” are more likely to keep ownership of this burgeoning market, the reselling market is reinventing itself for 2020. We like the handle.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

MAY 4, 2017

Brazil and Mexico — the total amount in cash payments for the region was $3 trillion in 2015, with weighted average cash use at 14 percent of GDP, with an estimated increase, annually, of 4 percent through 2020 in absolute dollars but a decline in percentage of GDP by 1.2 Turning to the Americas — defined as the U.S.,

ATM 192

ATM Millennials United States Study 192

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. 23-25, 2020. One hundred and ten (110) million U.S.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

NOVEMBER 13, 2019

In an interview with PYMNTS, Mladen Vladic, general manager of loyalty solutions at Fidelity National Information Services ( FIS ), said bridging the gap between a satisfied customer and a loyal one is a matter of urgency for firms across all verticals, but especially for retailers. That’s just not engaging.”. The Mechanics.

Millennials 118

Millennials social media Retail Cards 118