PYMNTS

OCTOBER 30, 2018

It’s never easy being a mom-and-pop merchant, or a similarly small retailer, given the resources of the bigger rivals out there, along with the pace of commerce and payments technology development. Retail Changes. However, that also provides endless business opportunity for payment and commerce service providers, of course.

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Software America Retail Data 158

Bank Innovation

MARCH 8, 2019

"Flexibility" is a commonly used term when it comes to innovation in banking and finance, but the typical bank boardroom hardly evokes the image of openness to technological change. Mike Sha, co-founder and CEO of B2B software firm SigFig, told Bank Innovation he’s seeing a changing of the guard, or at least a softening of […].

Technology 236

Technology Software Innovation Operations 236

PYMNTS

JANUARY 24, 2019

Before consumers started to trade brick-and-mortar shopping experiences for eCommerce websites, retailers could bring customers through their doors with window displays. In addition, this technology can help train employees with virtual experiences. And consumers can use this technology to help shop for furniture.

Retail 204

Retail Training New York City Technology 204

PYMNTS

MARCH 26, 2019

Instead of depending on outside vendors, DICK’S Sporting Goods is hoping to gain a competitive advantage by building its software in-house. The retailer’s Chief Technology Officer Paul Gaffney is heading up the work, The Wall Street Journal reported. DICK’S Sporting Goods President Lauren R.

Software 108

Software Technology Online Retail 108

PYMNTS

AUGUST 13, 2020

By comparison, the first 3-D Secure (3DS) technology provides consumers with a user experience marked by lengthy times for processing and verification. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. seconds on average through EMV 3DS.

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Technology User Experience Fraud Comparison 248

PYMNTS

JANUARY 12, 2020

Bowman noted that Tap to Phone leverages EMV’s underlying capabilities, the growing base of contactless cards in consumers’ wallets and the partnership with Samsung to allow sellers to tap into new retail sales opportunities, simply by downloading an app onto a mobile device they already use. Optimizing the Digital Transformation of Retail

Retail 226

Retail Samsung Software Mobile 226

PYMNTS

JANUARY 12, 2021

Voice Technology Accelerates. The technology is built to use sound waves to build what the firm calls and Audio QR as a medium for the merchant or seller and payment information to complete the transactions. “We It was a need of the hour to bring in a breakthrough technology in offline shopping too,” ToneTag CEO Kumar Abhishek said.

Technology 216

Technology Innovation Retail System 216

PYMNTS

JULY 3, 2019

That stands as one of the small, but potentially appealing uses of omnichannel technology and processes outside of retail — a growing trend as the digital economy continues to encompass even more products and services, and as consumers come to expect seamless experiences everywhere and depend more heavily on their mobile devices.

Retail 133

Retail Software Mobile Payments 133

PYMNTS

OCTOBER 28, 2020

"What I enjoy most is helping our customers thrive in this rapidly changing world and helping them realize their vision in a way that simplifies the adoption of new technology — capabilities that can unleash their innovation in the digital economy," said Craig Muzilla, senior vice president of Red Hat. A Permanent Shift for Payments.

Technology 182

Technology United States Innovation Video 182

PYMNTS

NOVEMBER 12, 2018

Walmart plans to bring an Intelligent Retail Lab to a Levittown, New York, store to experiment with customer and associate experiences. The idea is to apply artificial intelligence (AI) technology to a grocery store as opposed to a warehouse club setting, according to reports.

Retail 165

Retail Dallas Texas New York 165

PYMNTS

APRIL 5, 2019

Probably every shopper knows the thrill of the retail treasure hunt — that odd, unexpected, but perfect product discovered on a shelf; that highly desired item almost hidden in some corner, but found via serendipity or determined effort. apparel retailers — with data and lessons about its fledging effort a ways off. Long Lines.

Retail 173

Retail Technology Innovation Data 173

PYMNTS

APRIL 10, 2019

From CVS to T-Mobile , retailers and technology providers are catering to the trend of contactless payment acceptance with new solutions and methods of handling cards from customers. While the pharmacy retailer had slowly brought the functionality to its brick-and-mortar stores, the rollout was subsequently publicized.

Retail 259

Retail Payments Mobile Apple 259

PYMNTS

JUNE 17, 2019

Is the store register on its way out in favor of other retail and payments innovation? In case you didn’t hear, Target faced a register outage that lasted for about 90 minutes on Sunday (June 16), which meant the retail chain couldn’t process cards or other forms of payment. That’s the message from a company called LISNR, at least.

Retail 138

Retail Payments Metro Software 138

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s a lot of complementary technologies that are being offered today that can be incorporated into the whole self-serve or unattended retail system,” he said.

Retail 162

Retail social media Mobile User Experience 162

Gonzobanker

JANUARY 4, 2023

Back in the day, when I was the CIO of a bank, we had a Technology Plan. It was a single document that had every aspect of the bank’s technology goals for the year – hardware, software, vendors, projects (all led by information technology, or IT, by the way) – the entire bank IT budget. John Brunner. digital banking).

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Technology System Software Groups 78

PYMNTS

JULY 27, 2017

Technology has certainly seen a big evolution over the last few decades. With each new gadget faster than the one before it, consumers’ expectations for retail interactions have seen a significant shift. As a result, it should come as no surprise that the technology used in the retail industry has evolved over the past thirty years.

Technology 131

Technology Retail Customer Experience Industry 131

PYMNTS

JUNE 4, 2016

And that’s a good thing for the consumers and the enterprises that are investing in this technology. Some, like Walmart, think the argument has a forgone conclusion — and the retailer has already begun overhauling its business to meet that standard well in advance. Which leaves retailers with one of two choices.

Software 100

Software Retail New York City ATM 100

PYMNTS

JUNE 30, 2017

Given that most retailers are looking to maintain consumers, speed is key. This week, Zebra Technologies launched its new MP7000 multi-plane 1D/2D imager scanner for merchants to help speed checkout processes. looking to ramp up their technology offerings.

Technology 116

Technology Software Retail Customer Experience 116

PYMNTS

JUNE 8, 2020

Retail dispute management system Chargeback announced Monday (June 8) that it has closed a $6.6 Chargeback said the money will accelerate its growth and ability to help online and offline retailers decrease credit card disputes, achieve higher win rates and retain more revenue. million Series A1 funding round.

Retail 142

Retail Management Customer Experience Capital 142

PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

Retail 182

Retail Google Tools Video 182

PYMNTS

APRIL 17, 2019

The race to 5G retail is on. The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. 5G Retail Plans. That’s not to count out the U.S.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

DECEMBER 19, 2019

That’s because cameras are playing a much bigger role in retail, a trend that will keep gaining steam in the new decade. The Associated Press reports that cameras are, at least somewhat quietly, making inroads into a number of retail outlets in a bid to, well, get to know you. are now looking to follow suit.”. Security Cameras.

Retail 131

Retail Software Video Course 131

PYMNTS

AUGUST 27, 2019

When it comes to retail innovation — changes that promise to influence commerce not only this year, but in the 2020s — cameras could have a significant role. This data certainly isn’t nothing, but it pales in comparison to the data troves that digital retailers have. That’s not the only way innovation with cameras can help retailers.

Retail 118

Retail Innovation Video Data 118

PYMNTS

JANUARY 22, 2019

While the shopper will click “buy,” then receive data about order confirmation, payment acceptance and shipping, the retailer itself is bombarded with information and a slew of decisions to make. That single purchase provides several data points that retailers must assess to run their businesses most efficiently.

Retail 152

Retail Data Analytics Management 152

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

AUGUST 21, 2019

According to a recent report from CNBC , the eCommerce and cloud-computing operator has said that “its facial recognition software can detect a person’s fear.” The technology in question “can be used for facial analysis or sentiment analysis, which identifies different expressions and predicts emotions from images of people’s faces.

Retail 185

Retail Payments Analysis Software 185

PYMNTS

MAY 24, 2017

These days, eCommerce is a major component for most retail businesses hoping to survive, and thrive, into the future. The company announced earlier this month that it is bringing support for mobile and unattended retail devices to brick-and-mortar retailers in the U.K. Developing the Right Omnichannel Software Fit.

Software 108

Software Report Branding Apple 108

PYMNTS

OCTOBER 2, 2017

“Retail isn’t dead; it needs a revival.”. With a list of bankruptcies growing ever longer, suburbs hosting the carcasses of scores of dead and dying shopping malls and foot traffic on an ever-falling curve, it’s not hard to draw the conclusion that retail — or, at least, the brick-and-mortar version of it — is dead.

Technology 168

Technology Retail Branding Innovation 168

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

JUNE 14, 2019

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. That’s where RFID technology can also help with retail.

Retail 153

Retail Tools Innovation Examples 153

PYMNTS

AUGUST 12, 2020

ShipStation , which works in eCommerce shipping, has collaborated with SAP to launch new enterprise resource planning (ERP) software, according to a press release. The software is designed for small- to medium-sized businesses (SMBs) in eCommerce.

Software 116

Software Customer Experience Analytics Resources 116

PYMNTS

AUGUST 23, 2019

Credit card startup Brex announced it is teaming with the Magento Technology Partner program, which is part of Adobe , in a press release Thursday (Aug. This partnership is part of a growing list of technology vendors on the Magento commerce platform.

Technology 124

Technology Cards Capital Online 124

PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

Retail 138

Retail Data Operations Payments 138

PYMNTS

JULY 26, 2017

Sometimes, even the best businesses, big and small, need a little help from software. The latest PYMNTS.com Developer Tracker™ , powered by Vantiv, looks at companies around the space using software development to help build their businesses. Developing Software Specifically for the Smallest Businesses. About the Tracker.

Software 109

Software Report Tools How To 109

PYMNTS

JULY 24, 2020

When Indochino launched in 2007, the company wasn’t out to create a new template for the entire retail sector, just a better product with better prices and a better buying experience. Getting the technology, processes and staff training into place has been hard. He added that if any small part goes wrong, the system doesn’t work.

Retail 225

Retail Training Customer Experience System 225

PYMNTS

JUNE 7, 2020

The online news service reported Facebook revealed 13,000 human to human conversations across two retail spaces, furniture and fashion, were used as data for the training. Facebook’s mission is to imitate human chat by responding to images and messages as a person would.

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Training Retail Data Report 177